Nimble vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Nimble offers fewer features (40 vs 51) and more integrations (30 vs 11). Starting price: Nimble at $65/mo vs SugarCRM at $375/mo. Nimble has 39 unique features while SugarCRM has 50 unique features, with 1 features in common.
| Nimble | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 40 | 51 |
| AI-Powered Features | 9 | 7 |
| Starting Price | $65/mo | $375/mo |
| Pricing Tiers | 4 | 10 |
| Integrations | 30 | 11 |
| Shared Features | 1 | |
| Shared Integrations | 2 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (1 vs 6)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Chat & Chatbot | ||
| Generative AI | ||
| Intelligent Lead Prioritization | ||
| Predictive Recommendations | ||
| Revenue Intelligence | ||
| Sentiment Analysis | ||
| Smart Guides |
Analytics (4 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| AI-Powered Insights | ||
| Advanced Reporting | ||
| Contact Health Score | ||
| Sales Forecasting |
Automation (1 vs 2)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Business Process Management | ||
| SugarBPM | ||
| Workflow Automation |
Collaboration (2 vs 1)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Activity Feed | ||
| Activity Streams | ||
| Team Collaboration |
Communication (4 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Call Recording | ||
| Email Templates | ||
| Email Tracking | ||
| Shared Inbox |
Core (1 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Contact Management |
Core CRM (0 vs 4)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Accounts & Contact Management | ||
| Activity Management | ||
| File & Data Storage | ||
| Search, Filters and Tagging |
Customer Service (0 vs 8)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Bug Tracking | ||
| Case Management | ||
| Customer Self-Service Portal | ||
| Knowledge Base Management | ||
| Omnichannel Engagement | ||
| SLA Management | ||
| Service Agent Console | ||
| Service Agent Workplace |
Customization (1 vs 1)
| Feature | Nimble | SugarCRM |
|---|---|---|
| CRM Customization and Configuration | ||
| Custom Fields |
Data (0 vs 1)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Data Enrichment |
Data Management (3 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Bulk Import | ||
| Contact Deduplication | ||
| Data Export |
Integration (6 vs 6)
| Feature | Nimble | SugarCRM |
|---|---|---|
| API Access | ||
| Browser Extension | ||
| Calendar Sync | ||
| DocuSign Connector | ||
| G Suite Integration | ||
| Gmail Integration | ||
| LinkedIn Connector | ||
| LinkedIn Integration | ||
| Mail & Calendar Integration | ||
| Slack Connector | ||
| Social CRM | ||
| Social Media Integration |
Intelligence (1 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Company Profiles |
Localization (0 vs 2)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Multicurrency Support | ||
| Multilingual Support |
Management (1 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Contact Ownership |
Marketing (1 vs 6)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Buyer's Journey Tracking | ||
| Campaign Management | ||
| Dynamic Email Content | ||
| Landing Pages & Lead Forms | ||
| Nurture Campaigns | ||
| Webinars & Events |
Mobile (1 vs 2)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Mobile App | ||
| Mobile CRM Maps | ||
| Mobility |
Notifications (1 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Real-time Notifications |
Productivity (2 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Bulk Actions | ||
| Task Management |
Project Management (0 vs 1)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Project Management |
Reporting (0 vs 3)
| Feature | Nimble | SugarCRM |
|---|---|---|
| News Feeds | ||
| ROI Tracking | ||
| Reporting & Analytics |
Sales (3 vs 7)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Deal Tracking | ||
| Enhanced Forecasting | ||
| Geo Mapping | ||
| Guided Selling | ||
| Lead & Opportunity Management | ||
| Lead Management | ||
| Lead Scoring | ||
| Pipeline Management | ||
| Quote Management | ||
| Sales Pipeline Management |
Security (3 vs 1)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Audit Logs | ||
| Permission Management | ||
| Teams, Roles and Security | ||
| Two-Factor Authentication |
Segmentation (1 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Smart Groups |
Support (2 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Customer Support | ||
| Knowledge Base |
Tracking (1 vs 0)
| Feature | Nimble | SugarCRM |
|---|---|---|
| Activity Timeline |
Unique Features
Only in Nimble (39)
Predictive Recommendations
Advanced Reporting
AI-Powered Insights
Contact Health Score
Sales Forecasting
Workflow Automation
Activity Feed
Team Collaboration
Call Recording
Email Templates
Email Tracking
Shared Inbox
Contact Management
Custom Fields
Bulk Import
Contact Deduplication
Data Export
API Access
Browser Extension
Calendar Sync
+ 19 more unique features
Only in SugarCRM (50)
Chat & Chatbot
Generative AI
Intelligent Lead Prioritization
Revenue Intelligence
Sentiment Analysis
Smart Guides
Business Process Management
SugarBPM
Activity Streams
Accounts & Contact Management
Activity Management
File & Data Storage
Search, Filters and Tagging
Bug Tracking
Case Management
Customer Self-Service Portal
Knowledge Base Management
Omnichannel Engagement
Service Agent Console
Service Agent Workplace
+ 30 more unique features
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