Loox vs SAP Commerce Cloud
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Loox offers more features (50 vs 27) and more integrations (10 vs 9). Starting price: Loox at $12.99/mo vs SAP Commerce Cloud at Contact Sales. Loox has 50 unique features while SAP Commerce Cloud has 27 unique features, with 0 features in common.
| Loox | SAP Commerce Cloud | |
|---|---|---|
| Category | E-commerce | E-commerce |
| Total Features | 50 | 27 |
| AI-Powered Features | 4 | 13 |
| Starting Price | $12.99/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 10 | 9 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 50% |
Feature Comparison by Category
AI (2 vs 6)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| AI Review Replies | ||
| AI-driven Discovery | ||
| AI-enabled Monitoring | ||
| AI-enhanced Merchandising | ||
| Agentic Commerce | ||
| Agentic Search | ||
| Auto-Translated Reviews | ||
| Commerce AI |
Analytics (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Analytics and Insights |
Architecture (0 vs 2)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Headless E-Commerce | ||
| Kyma Microservices |
Commerce Management (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Multi-Channel Commerce Management |
Customer Experience (0 vs 3)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Real-time Transparency | ||
| Self-Service Capabilities | ||
| Unified Commerce Experiences |
Customer Service (0 vs 2)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Assisted Service | ||
| Chatbots |
Customization (10 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Advanced Email Customization | ||
| Custom Email Banners | ||
| Custom Questions | ||
| Customize Email Appearance | ||
| Customize Widget Colors | ||
| Customize Widget Font | ||
| Product Grouping | ||
| Rating Icon Color | ||
| Remove Loox Branding | ||
| Text Customization |
Data Management (3 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| AliExpress Photo Selection | ||
| AliExpress Scanned Reviews | ||
| Review Import |
Incentives (2 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Discount Code for Photo Reviews | ||
| Smart Discounts |
Integration (2 vs 4)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Core Commerce | ||
| Facebook Shops Syndication | ||
| Google Shopping Integration | ||
| SAP ERP Integration | ||
| SAP Integration Suite | ||
| Third-party Integrations |
Localization (3 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Localized Emails | ||
| Localized Widgets | ||
| Multilingual Support |
Marketing (3 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Post-Purchase Conversions | ||
| Referral Program | ||
| Upsells |
Order Management (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Order Management |
Payments & Pricing (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Pricing, Promotions, and Payments |
Personalization (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Omnichannel Personalization |
Product Management (0 vs 2)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Product Catalog Management | ||
| Product Content Management |
Review Collection (9 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Bonus Emails | ||
| Delivery Based Scheduling | ||
| Facebook Messenger | ||
| Photo Reviews | ||
| QR Codes & Review Links | ||
| Reminder Emails | ||
| Review Request Emails | ||
| Video Reviews | ||
| Web Push Notifications |
Review Display (11 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Cart Page Reviews | ||
| Happy Customers Page | ||
| Homepage Carousel | ||
| Product Page Reviews Widget | ||
| Review Highlights | ||
| Smart Visual Sorting | ||
| Snippets Widget | ||
| Star Rating Widget | ||
| The Loox Popup | ||
| The Loox Sidebar | ||
| Trust Badge |
Review Management (1 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Review Public Replies |
SEO (1 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| SEO Rich Snippets |
Sales (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Guided Selling |
Search (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Search and Discovery Capabilities |
Security (3 vs 0)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Allowed-List External Domains | ||
| Anti-Theft Protection | ||
| Fraud Protection |
Storefront (0 vs 1)
| Feature | Loox | SAP Commerce Cloud |
|---|---|---|
| Composable Storefront |
Unique Features
Only in Loox (50)
AI Review Replies
Auto-Translated Reviews
Advanced Email Customization
Custom Email Banners
Custom Questions
Customize Email Appearance
Customize Widget Colors
Customize Widget Font
Product Grouping
Rating Icon Color
Remove Loox Branding
Text Customization
AliExpress Photo Selection
AliExpress Scanned Reviews
Review Import
Discount Code for Photo Reviews
Smart Discounts
Facebook Shops Syndication
Google Shopping Integration
Localized Emails
+ 30 more unique features
Only in SAP Commerce Cloud (27)
Agentic Commerce
Agentic Search
AI-driven Discovery
AI-enabled Monitoring
AI-enhanced Merchandising
Commerce AI
Analytics and Insights
Headless E-Commerce
Kyma Microservices
Multi-Channel Commerce Management
Real-time Transparency
Self-Service Capabilities
Unified Commerce Experiences
Assisted Service
Chatbots
Core Commerce
SAP ERP Integration
SAP Integration Suite
Third-party Integrations
Order Management
+ 7 more unique features
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