Loox vs Medusa
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Loox offers more features (50 vs 46) and fewer integrations (10 vs 28). Starting price: Loox at $12.99/mo vs Medusa at $99/mo. Loox has 50 unique features while Medusa has 46 unique features, with 0 features in common.
| Loox | Medusa | |
|---|---|---|
| Category | E-commerce | E-commerce |
| Total Features | 50 | 46 |
| AI-Powered Features | 4 | 4 |
| Starting Price | $12.99/mo | $99/mo |
| Pricing Tiers | 4 | 4 |
| Integrations | 10 | 28 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 73% |
Feature Comparison by Category
AI (2 vs 0)
| Feature | Loox | Medusa |
|---|---|---|
| AI Review Replies | ||
| Auto-Translated Reviews |
Administration (0 vs 3)
| Feature | Loox | Medusa |
|---|---|---|
| Admin Dashboard | ||
| Headless Admin | ||
| User Roles & Permissions |
Analytics (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Analytics Dashboard |
Catalog (0 vs 2)
| Feature | Loox | Medusa |
|---|---|---|
| Product Management | ||
| Search & Filtering |
Communication (0 vs 2)
| Feature | Loox | Medusa |
|---|---|---|
| Email Notifications | ||
| SMS Integration |
Community (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Product Reviews |
Compliance (0 vs 3)
| Feature | Loox | Medusa |
|---|---|---|
| Audit Logging | ||
| Compliance & Privacy | ||
| Tax Calculation |
Content (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Content Management |
Core (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Headless Commerce API |
Customers (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Customer Management |
Customization (10 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Advanced Email Customization | ||
| Custom Email Banners | ||
| Custom Questions | ||
| Customize Email Appearance | ||
| Customize Widget Colors | ||
| Customize Widget Font | ||
| Product Grouping | ||
| Rating Icon Color | ||
| Remove Loox Branding | ||
| Text Customization | ||
| White-Label Solution |
Data Management (3 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| AliExpress Photo Selection | ||
| AliExpress Scanned Reviews | ||
| Data Import/Export | ||
| Review Import |
Development (0 vs 4)
| Feature | Loox | Medusa |
|---|---|---|
| GraphQL API | ||
| Mobile App Support | ||
| Open Source | ||
| Plugin Architecture |
Enterprise (0 vs 3)
| Feature | Loox | Medusa |
|---|---|---|
| B2B Features | ||
| Marketplace Support | ||
| Multi-Store Support |
Fulfillment (0 vs 2)
| Feature | Loox | Medusa |
|---|---|---|
| Fulfillment Management | ||
| Shipping Integration |
Incentives (2 vs 0)
| Feature | Loox | Medusa |
|---|---|---|
| Discount Code for Photo Reviews | ||
| Smart Discounts |
Integration (2 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Facebook Shops Syndication | ||
| Google Shopping Integration | ||
| Webhook Support |
Inventory (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Inventory Management |
Localization (3 vs 2)
| Feature | Loox | Medusa |
|---|---|---|
| Localized Emails | ||
| Localized Widgets | ||
| Multi-Currency Support | ||
| Multi-Region Support | ||
| Multilingual Support |
Marketing (3 vs 5)
| Feature | Loox | Medusa |
|---|---|---|
| Advanced Search with AI | ||
| Customer Segmentation | ||
| Discount & Promotion Engine | ||
| Personalization Engine | ||
| Post-Purchase Conversions | ||
| Referral Program | ||
| SEO Optimization | ||
| Upsells |
Orders (0 vs 2)
| Feature | Loox | Medusa |
|---|---|---|
| Order Management System | ||
| Returns Management |
Payments (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Payment Processing |
Performance (0 vs 1)
| Feature | Loox | Medusa |
|---|---|---|
| Performance Optimization |
Review Collection (9 vs 0)
| Feature | Loox | Medusa |
|---|---|---|
| Bonus Emails | ||
| Delivery Based Scheduling | ||
| Facebook Messenger | ||
| Photo Reviews | ||
| QR Codes & Review Links | ||
| Reminder Emails | ||
| Review Request Emails | ||
| Video Reviews | ||
| Web Push Notifications |
Review Display (11 vs 0)
| Feature | Loox | Medusa |
|---|---|---|
| Cart Page Reviews | ||
| Happy Customers Page | ||
| Homepage Carousel | ||
| Product Page Reviews Widget | ||
| Review Highlights | ||
| Smart Visual Sorting | ||
| Snippets Widget | ||
| Star Rating Widget | ||
| The Loox Popup | ||
| The Loox Sidebar | ||
| Trust Badge |
Review Management (1 vs 0)
| Feature | Loox | Medusa |
|---|---|---|
| Review Public Replies |
SEO (1 vs 0)
| Feature | Loox | Medusa |
|---|---|---|
| SEO Rich Snippets |
Sales (0 vs 4)
| Feature | Loox | Medusa |
|---|---|---|
| Cart & Checkout | ||
| Gift Cards | ||
| Subscription Management | ||
| Wishlist Feature |
Security (3 vs 3)
| Feature | Loox | Medusa |
|---|---|---|
| API Rate Limiting | ||
| Allowed-List External Domains | ||
| Anti-Theft Protection | ||
| Fraud Detection | ||
| Fraud Protection | ||
| OAuth & SSO |
Unique Features
Only in Loox (50)
AI Review Replies
Auto-Translated Reviews
Advanced Email Customization
Custom Email Banners
Custom Questions
Customize Email Appearance
Customize Widget Colors
Customize Widget Font
Product Grouping
Rating Icon Color
Remove Loox Branding
Text Customization
AliExpress Photo Selection
AliExpress Scanned Reviews
Review Import
Discount Code for Photo Reviews
Smart Discounts
Facebook Shops Syndication
Google Shopping Integration
Localized Emails
+ 30 more unique features
Only in Medusa (46)
Admin Dashboard
Headless Admin
User Roles & Permissions
Analytics Dashboard
Product Management
Search & Filtering
Email Notifications
SMS Integration
Product Reviews
Audit Logging
Compliance & Privacy
Tax Calculation
Content Management
Headless Commerce API
Customer Management
White-Label Solution
Data Import/Export
GraphQL API
Mobile App Support
Open Source
+ 26 more unique features
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