Laserfiche vs ServiceNow Integration Hub
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Laserfiche offers more features (76 vs 7) and more integrations (17 vs 6). Starting price: Laserfiche at $53/mo vs ServiceNow Integration Hub at Contact Sales. Laserfiche has 76 unique features while ServiceNow Integration Hub has 7 unique features, with 0 features in common.
| Laserfiche | ServiceNow Integration Hub | |
|---|---|---|
| Category | Workflow Automation | Workflow Automation |
| Total Features | 76 | 7 |
| AI-Powered Features | 6 | 1 |
| Starting Price | $53/mo | Contact Sales |
| Pricing Tiers | 3 | 0 |
| Integrations | 17 | 6 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (6 vs 1)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| AI-Powered Data Capture | ||
| AI-Powered Platform | ||
| Audio/Video Transcription | ||
| Document Summarization | ||
| Laserfiche AI Smart Fields | ||
| Regular Expression Builder | ||
| Smart Chat for Documents |
Administration (2 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Bulk User Management | ||
| On-Demand User Provisioning |
Automation (8 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Approval and Task Automation | ||
| Custom Scripting | ||
| Customer-Initiated Processes | ||
| No-Code Process Designer | ||
| Process Versioning | ||
| Rules Management | ||
| Task Management | ||
| Workflow Automation |
Collaboration (3 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Annotations | ||
| External File Sharing | ||
| Simultaneous Document Editing |
Compliance (8 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Advanced Audit Trail | ||
| Automate Records Actions and Events | ||
| Basic Audit Trail | ||
| Legal Holds | ||
| Records Lifecycle Management | ||
| Records Retention and Disposition Reporting | ||
| SOC 2 Type 2 Compliance | ||
| Strict Compliance Mode (WORM-like Storage) |
Core (1 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Document Management |
Data (0 vs 1)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Data Integration |
Data Capture (5 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Auto-Classification and Auto-Filing | ||
| Batch Document Scanning and Image Cleanup | ||
| Bulk Import | ||
| Email Archiving | ||
| Mobile App Capture |
Document Management (2 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Multiple Repository Support | ||
| Version History |
Efficiency (0 vs 2)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Complexity Reduction | ||
| Cost Reduction |
Forms (9 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| CSS/JavaScript Scripting for Forms | ||
| Custom Form Themes | ||
| Dynamic Field Rules | ||
| Electronic Forms | ||
| External-Facing Surveys | ||
| Form Templates | ||
| Mobile Offline Form Submissions | ||
| Public Form Submissions | ||
| Surveys |
Integration (13 vs 2)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Boomi (iPaaS) Integration | ||
| Direct Database Connections | ||
| DocuSign Integration | ||
| External App Integration | ||
| Laserfiche API | ||
| Microsoft 365 Integration | ||
| Microsoft Dynamics 365 CRM Integration | ||
| Microsoft Outlook Email Integration | ||
| Microsoft SharePoint Online Integration | ||
| Native Integration | ||
| Redtail CRM Integration | ||
| Remote Lookups | ||
| Salesforce CRM Integration | ||
| Simultaneous Editing of Microsoft 365 Content | ||
| Software Development Kit |
Mobile (1 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Offline Mobile Access |
Organization (1 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Customizable Metadata |
Reporting (2 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Custom Reports | ||
| Process Health Reports |
Search (2 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| Advanced Search | ||
| Full-Text Search |
Security (11 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| AD FS Authentication | ||
| AES-256 Encryption at Rest | ||
| Content Watermarking | ||
| Fine-Grained Access Controls | ||
| Just-In-Time/On-Demand User Provisioning | ||
| Multi-Factor Authentication | ||
| Redactions | ||
| Role-Based Access Controls | ||
| SAML Authentication | ||
| SCIM User Provisioning and Management | ||
| TLS Encryption in Transit |
Sharing (2 vs 0)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| File Publishing via Public Portal | ||
| Public Content Hosting |
Workflow Automation (0 vs 1)
| Feature | Laserfiche | ServiceNow Integration Hub |
|---|---|---|
| End-to-End Digital Workflows |
Unique Features
Only in Laserfiche (76)
Bulk User Management
On-Demand User Provisioning
AI-Powered Data Capture
Audio/Video Transcription
Document Summarization
Laserfiche AI Smart Fields
Regular Expression Builder
Smart Chat for Documents
Approval and Task Automation
Custom Scripting
Customer-Initiated Processes
No-Code Process Designer
Process Versioning
Rules Management
Task Management
Workflow Automation
Annotations
External File Sharing
Simultaneous Document Editing
Advanced Audit Trail
+ 56 more unique features
Only in ServiceNow Integration Hub (7)
AI-Powered Platform
Data Integration
Complexity Reduction
Cost Reduction
External App Integration
Native Integration
End-to-End Digital Workflows
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