Jira Service Management vs Sine by Honeywell
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Jira Service Management offers more features (61 vs 45) and fewer integrations (11 vs 22). Starting price: Jira Service Management at $20/mo vs Sine by Honeywell at $69/mo. Jira Service Management has 61 unique features while Sine by Honeywell has 45 unique features, with 0 features in common.
| Jira Service Management | Sine by Honeywell | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 61 | 45 |
| AI-Powered Features | 10 | 1 |
| Starting Price | $20/mo | $69/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 11 | 22 |
| Shared Features | 0 | |
| Shared Integrations | 2 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (6 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| 24/7 Self-Service AI Teammates | ||
| AI-Powered Request Triage | ||
| AI-Powered Virtual Service Agent | ||
| Rovo Agents | ||
| Rovo Search and Chat | ||
| Smart Context with Teamwork Graph |
AIOps (4 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| AI Incident Creation | ||
| AI Post-Incident Reviews | ||
| AI Risk Assessment | ||
| Alert Grouping |
API (0 vs 1)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Public API |
Administration (2 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Advanced Admin Controls | ||
| Multiple Sites |
Analytics (2 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Atlassian Analytics and Data Lake | ||
| Cross-product Insights |
Asset Management (4 vs 1)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Asset Register & Issuance | ||
| Asset and Configuration Management | ||
| Asset and Service Repository | ||
| Service Dependency Management | ||
| Service Registry |
Authentication (0 vs 2)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Face-check for Quicker Ingress and Egress | ||
| Single Sign-on with SAML |
Automation (1 vs 2)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Automated Compliance Forms | ||
| Sine Workflows | ||
| Unlimited Automations |
Change Management (5 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Change Calendar | ||
| Change Management Configuration | ||
| Change Risk Assessment | ||
| Deployment Gating with CI/CD Tools | ||
| Deployment Tracking |
Check-in (0 vs 14)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Capture Visitor Photo | ||
| Check-in via Geofence | ||
| Check-in via Mobile App | ||
| Check-in via iPad Kiosk | ||
| Complete Check-in Process | ||
| Digital Invitations & FastTrack QR Codes | ||
| FastTrack Pre-registration | ||
| Geo-fence Auto Check-in and Check-out | ||
| Invite Visitors Ahead of Time | ||
| Manual Check-in via Dashboard | ||
| Pre-fill Data for Returning Visitors | ||
| Print Visitor Badges with Photo ID | ||
| Self-serve Check-in Kiosks | ||
| Smart Check-in |
Collaboration (1 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Dev and Ops Collaboration |
Communication (2 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Status Pages | ||
| Unlimited Email Notifications |
Compliance (0 vs 2)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Get NDAs or Legal Agreements Signed | ||
| Supplier Compliance Add-on |
Core ITSM (6 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Asset Management | ||
| Change Management | ||
| Configuration Management | ||
| Incident Management | ||
| Problem Management | ||
| Request Management |
Customization (0 vs 2)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Brand the Experience | ||
| Set Custom Visitor Types |
Data Management (1 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Alert Data Retention |
Incident Management (9 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Active Incident Monitoring | ||
| Advanced Incident and Problem Management | ||
| Alert Notifications and Routing | ||
| Alerts and On-Call Schedules | ||
| Incident Stakeholder Communication | ||
| Incident Template | ||
| Major Incident Escalation | ||
| On-Call Schedule Management | ||
| Real-time Incident Monitoring |
Infrastructure (0 vs 1)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Unlimited Hosts, Messaging, iPads, and Storage |
Integration (5 vs 2)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| 1,000+ Marketplace Apps and Integrations | ||
| Chat Integration | ||
| Integrations for ChatOps and Monitoring | ||
| Link Requests to Jira Issues | ||
| Native Entra ID Sync | ||
| Outlook Invitation Add-in | ||
| Rich APIs |
Knowledge Management (3 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Custom-Branded Help Center | ||
| Embedded Knowledge Base | ||
| Multiple Help Centers |
Localization (1 vs 1)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Multi-language Support | ||
| Multiple Language Support |
Mobile (1 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Mobile App |
Multi-location (0 vs 1)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Sine Lobbies |
Notifications (0 vs 3)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Courier/Delivery Notifications | ||
| Host Notifications | ||
| Visitor and Host Notifications |
Platform (1 vs 4)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Mobile-friendly Design | ||
| Service Collection | ||
| Web Dashboard | ||
| iPad App - SinePoint Pro | ||
| iPhone and Android App - Sine Pro |
Reporting (1 vs 3)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Default and Customizable Reports | ||
| Live List of Everybody Checked In to Site | ||
| Pocket-ready Roll Calls | ||
| Report on Visitor Activity and Export CSV Data |
Request Management (2 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Customizable Forms and Workflows | ||
| Multi-channel Support |
Safety (0 vs 1)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Insert Evacuation Diagrams or Health Screening Questions |
Security (3 vs 3)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Access Control | ||
| Audit Logs | ||
| Enterprise-grade Identity and Access Management | ||
| Multi-region Data Residency | ||
| Real-time Visitor Screening | ||
| SecureBridge |
Support (0 vs 2)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| Real People, Real Support | ||
| Support Articles |
Templates (1 vs 0)
| Feature | Jira Service Management | Sine by Honeywell |
|---|---|---|
| ESM Templates |
Unique Features
Only in Jira Service Management (61)
Advanced Admin Controls
Multiple Sites
24/7 Self-Service AI Teammates
AI-Powered Request Triage
AI-Powered Virtual Service Agent
Rovo Agents
Rovo Search and Chat
Smart Context with Teamwork Graph
AI Incident Creation
AI Post-Incident Reviews
AI Risk Assessment
Alert Grouping
Atlassian Analytics and Data Lake
Cross-product Insights
Asset and Configuration Management
Asset and Service Repository
Service Dependency Management
Service Registry
Unlimited Automations
Change Calendar
+ 41 more unique features
Only in Sine by Honeywell (45)
Public API
Asset Register & Issuance
Face-check for Quicker Ingress and Egress
Single Sign-on with SAML
Automated Compliance Forms
Sine Workflows
Capture Visitor Photo
Check-in via Geofence
Check-in via iPad Kiosk
Check-in via Mobile App
Complete Check-in Process
Digital Invitations & FastTrack QR Codes
FastTrack Pre-registration
Geo-fence Auto Check-in and Check-out
Invite Visitors Ahead of Time
Manual Check-in via Dashboard
Pre-fill Data for Returning Visitors
Print Visitor Badges with Photo ID
Self-serve Check-in Kiosks
Smart Check-in
+ 25 more unique features
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