Ivanti vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Ivanti offers fewer features (45 vs 98) and more integrations (28 vs 4). Starting price: Ivanti at $99/mo vs Vivantio at $49/mo. Ivanti has 43 unique features while Vivantio has 96 unique features, with 2 features in common.
| Ivanti | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 45 | 98 |
| AI-Powered Features | 17 | 10 |
| Starting Price | $99/mo | $49/mo |
| Pricing Tiers | 3 | 1 |
| Integrations | 28 | 4 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Ivanti | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
AI & Automation (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Chatbot & Virtual Agent |
Analytics & AI (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Machine Learning Insights |
Analytics & Reporting (2 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Custom Reporting | ||
| Performance Analytics |
Application Delivery (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Application Management |
Asset Management (1 vs 10)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (1 vs 12)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Automated Workflow Engine | ||
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
Business Continuity (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Disaster Recovery |
CRM (0 vs 5)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Cloud Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Cloud Management |
Communication (0 vs 5)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (0 vs 3)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Configuration Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Configuration Management |
Customer Portal (0 vs 11)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (0 vs 2)
| Feature | Ivanti | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Endpoint Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Unified Endpoint Management |
Feedback (0 vs 3)
| Feature | Ivanti | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
Financial Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| IT Financial Management |
HR Integration (2 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Employee Offboarding | ||
| Employee Onboarding |
ITSM (0 vs 2)
| Feature | Ivanti | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Integration (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| API Integration |
Knowledge Base (0 vs 10)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Knowledge Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Knowledge Management |
License Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Software License Management |
Maintenance & Support (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Predictive Maintenance |
Mobile & Accessibility (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Mobile App |
Mobile Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Mobile Device Management |
Monitoring & Analytics (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| User Experience Monitoring |
Multi-Tenancy (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Multi-Tenancy |
Process Analytics (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| IT Process Mining |
Reporting (1 vs 14)
| Feature | Ivanti | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Inventory Reporting | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Security (0 vs 1)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Multiple IdP |
Security & Compliance (9 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Audit & Compliance | ||
| Behavioral Analytics | ||
| Device Compliance | ||
| Endpoint Privilege Management | ||
| Patch Management | ||
| Role-Based Access Control | ||
| Single Sign-On | ||
| Threat Intelligence | ||
| Vulnerability Management |
Service Delivery (2 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Request Management | ||
| Service Catalog |
Service Management (4 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Change Management | ||
| IT Service Management | ||
| Incident Management | ||
| Problem Management |
Support Tools (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Remote Support |
Sustainability (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Energy Management |
Task Management (0 vs 1)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Configurable Ticket Types |
User Experience (2 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Advanced Search | ||
| Self-Service Portal |
Vendor Management (1 vs 1)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Contract Management | ||
| Third Party Management |
Workplace Management (1 vs 0)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Workspace Management |
Workspace (0 vs 4)
| Feature | Ivanti | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Ivanti (43)
Chatbot & Virtual Agent
Machine Learning Insights
Custom Reporting
Performance Analytics
Application Management
Asset Management
Automated Workflow Engine
Disaster Recovery
Cloud Management
Configuration Management
Unified Endpoint Management
IT Financial Management
Employee Offboarding
Employee Onboarding
API Integration
Software License Management
Predictive Maintenance
Mobile App
Mobile Device Management
User Experience Monitoring
+ 23 more unique features
Only in Vivantio (96)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 76 more unique features
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