InTouch Health (Teladoc Health) vs NextGen Healthcare
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
InTouch Health (Teladoc Health) offers fewer features (19 vs 40) and fewer integrations (2 vs 7). Both start at Contact Sales. InTouch Health (Teladoc Health) has 19 unique features while NextGen Healthcare has 40 unique features, with 0 features in common.
| InTouch Health (Teladoc Health) | NextGen Healthcare | |
|---|---|---|
| Category | Healthcare IT | Healthcare IT |
| Total Features | 19 | 40 |
| AI-Powered Features | 0 | 9 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 2 |
| Integrations | 2 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 80% |
Feature Comparison by Category
AI Automation (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| NextGen Intelligent Agent |
AI Clinical Decision Support (0 vs 2)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Lab Order Suggestions | ||
| Medication Suggestions |
AI Coding (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| AI-Suggested ICD-10 Coding |
AI Documentation (0 vs 2)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Ambient Assist | ||
| Ambient Listening |
Analytics (1 vs 2)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Advanced Analytics | ||
| Efficiency Identification | ||
| Population Health Analytics/Care Coordination |
Appointment Management (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Automated Wait-List |
Billing (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Automated E-Statements and Electronic Bill Pay |
Care Coordination (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Referrals Management |
Care Delivery (1 vs 0)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Virtual and In-Person Care Continuity |
Care Service (9 vs 0)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Behavioral Health | ||
| Emergency Services | ||
| Inpatient Services | ||
| Neonatology | ||
| Outpatient Services | ||
| Primary Care | ||
| Telestroke | ||
| Virtual Nursing | ||
| Virtual Sitting |
Clinical Content (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Clinical Templates for 26 Specialties |
Core Platform (1 vs 0)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Virtual Care Platform |
Device Management (3 vs 0)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| 12/7 Fleet Monitoring | ||
| 24/7 Fleet Monitoring | ||
| Proactive Fleet Monitoring |
Documentation (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Direct-to-Desktop |
Hardware (1 vs 0)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Purpose-Built Devices |
Infrastructure (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| AWS Secure Hosting |
Interoperability (0 vs 2)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Interoperability with Payers, HIEs & State Reporting | ||
| Secure Health Information Exchange |
Mobile (0 vs 2)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Mobile EHR | ||
| Mobile ePrescribing |
Patient Care (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Medication Refill |
Patient Communication (0 vs 3)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Automated Messaging | ||
| Broadcast Messaging | ||
| Secure Text Messaging |
Patient Engagement (0 vs 11)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Appointment Reminders | ||
| Cost and Payment Transparency | ||
| Digital Document and Information Upload | ||
| IVR, Chat Bot, Call Deflection | ||
| Online Visibility and Reputation Management | ||
| Patient Portal | ||
| Patient Surveys | ||
| Pre-Appointment Intake | ||
| Recall Management | ||
| Self-Scheduling | ||
| Virtual Front Door |
Patient Monitoring (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Remote Patient Monitoring |
Population Health (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Population Health Solution |
Professional Services (3 vs 0)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Operations Advisory Service | ||
| Physician Service Partners | ||
| Telehealth Managed Service |
Revenue Cycle Management (0 vs 3)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Claims Clearinghouse | ||
| Configurable Charge Capture Workflow | ||
| Revenue Cycle Management |
Telehealth (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Virtual Visits |
Workflow Management (0 vs 1)
| Feature | InTouch Health (Teladoc Health) | NextGen Healthcare |
|---|---|---|
| Customizable EHR/PM Workflows |
Unique Features
Only in InTouch Health (Teladoc Health) (19)
Efficiency Identification
Virtual and In-Person Care Continuity
Behavioral Health
Emergency Services
Inpatient Services
Neonatology
Outpatient Services
Primary Care
Telestroke
Virtual Nursing
Virtual Sitting
Virtual Care Platform
12/7 Fleet Monitoring
24/7 Fleet Monitoring
Proactive Fleet Monitoring
Purpose-Built Devices
Operations Advisory Service
Physician Service Partners
Telehealth Managed Service
Only in NextGen Healthcare (40)
NextGen Intelligent Agent
Lab Order Suggestions
Medication Suggestions
AI-Suggested ICD-10 Coding
Ambient Assist
Ambient Listening
Advanced Analytics
Population Health Analytics/Care Coordination
Automated Wait-List
Automated E-Statements and Electronic Bill Pay
Referrals Management
Clinical Templates for 26 Specialties
Direct-to-Desktop
AWS Secure Hosting
Interoperability with Payers, HIEs & State Reporting
Secure Health Information Exchange
Mobile EHR
Mobile ePrescribing
Medication Refill
Automated Messaging
+ 20 more unique features
View InTouch Health (Teladoc Health) details View NextGen Healthcare details InTouch Health (Teladoc Health) alternatives NextGen Healthcare alternatives
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