IBM Instana Observability vs New Relic

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

IBM Instana Observability offers fewer features (14 vs 41) and fewer integrations (2 vs 7). Starting price: IBM Instana Observability at Contact Sales vs New Relic at $10/mo. IBM Instana Observability has 14 unique features while New Relic has 41 unique features, with 0 features in common.

IBM Instana ObservabilityNew Relic
CategoryObservability & MonitoringObservability & Monitoring
Total Features1441
AI-Powered Features67
Starting PriceContact Sales$10/mo
Pricing Tiers04
Integrations27
Shared Features0
Shared Integrations0
Data Quality30%80%

Feature Comparison by Category

AI (2 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Agentic AI Incident Investigation
GenAI Observability
New Relic AI

Administration (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Feature Control Manager

Alerting (1 vs 2)

FeatureIBM Instana ObservabilityNew Relic
Alerts
Anomalies
ML-Driven Smart Alerts

Analytics (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Engagement Intelligence

Automation (1 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Incident Response Automation
Remediation

Compliance (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
EU Data Center Option

Compute (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Advanced Compute

Cost Management (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Cloud Cost Intelligence

Dashboards (1 vs 0)

FeatureIBM Instana ObservabilityNew Relic
Ready-to-Use Dashboards

Data Management (0 vs 3)

FeatureIBM Instana ObservabilityNew Relic
Data Plus
Extended Data Retention
Live Archives

Deployment (1 vs 0)

FeatureIBM Instana ObservabilityNew Relic
Multi-Environment Support

Diagnostics (0 vs 4)

FeatureIBM Instana ObservabilityNew Relic
Error Tracking
Errors Inbox
Traces
Transaction 360

Governance (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Catalog & Scorecards

Incident Management (2 vs 0)

FeatureIBM Instana ObservabilityNew Relic
Application Incident Remediation
Context Capture and Remediation

Integration (0 vs 3)

FeatureIBM Instana ObservabilityNew Relic
CodeStream Integration
Enhanced Streaming and Historical Data Export
Integrations

Integrations (1 vs 0)

FeatureIBM Instana ObservabilityNew Relic
300+ Platform Support

Monitoring (2 vs 16)

FeatureIBM Instana ObservabilityNew Relic
APM (Application Performance Monitoring)
Automated Observability
Browser Monitoring
Cloud Monitoring
Database Monitoring
Full Stack Monitoring
Host Monitoring
Infrastructure Monitoring
Kubernetes Monitoring
Log Management
Mobile Monitoring
Network Monitoring
Real-Time Data Visibility
Serverless Monitoring
Streaming Video & Ads Intelligence

Optimization (1 vs 0)

FeatureIBM Instana ObservabilityNew Relic
Cloud-Native Optimization

Reporting (0 vs 1)

FeatureIBM Instana ObservabilityNew Relic
Dashboards

Security (0 vs 4)

FeatureIBM Instana ObservabilityNew Relic
Advanced Logs Obfuscation
Automatic Log Obfuscation
SAML Single Sign-On
Security RX

Usability (1 vs 0)

FeatureIBM Instana ObservabilityNew Relic
Fast Setup and Easy-to-Use Interface

User Experience (1 vs 0)

FeatureIBM Instana ObservabilityNew Relic
Digital Experience Monitoring

Unique Features

Only in IBM Instana Observability (14)

Agentic AI Incident Investigation
GenAI Observability
ML-Driven Smart Alerts
Incident Response Automation
Ready-to-Use Dashboards
Multi-Environment Support
Application Incident Remediation
Context Capture and Remediation
300+ Platform Support
Automated Observability
Real-Time Data Visibility
Cloud-Native Optimization
Fast Setup and Easy-to-Use Interface
Digital Experience Monitoring

Only in New Relic (41)

Feature Control Manager
New Relic AI
Alerts
Anomalies
Engagement Intelligence
Remediation
EU Data Center Option
Advanced Compute
Cloud Cost Intelligence
Data Plus
Extended Data Retention
Live Archives
Error Tracking
Errors Inbox
Traces
Transaction 360
Catalog & Scorecards
CodeStream Integration
Enhanced Streaming and Historical Data Export
Integrations

+ 21 more unique features

Want to build your own alternative to IBM Instana Observability or New Relic?

Analyze it with Reap