HoneyBook vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
HoneyBook offers more features (82 vs 51). Starting price: HoneyBook at $29/mo vs SugarCRM at $375/mo. HoneyBook has 81 unique features while SugarCRM has 50 unique features, with 1 features in common.
| HoneyBook | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 82 | 51 |
| AI-Powered Features | 13 | 7 |
| Starting Price | $29/mo | $375/mo |
| Pricing Tiers | 3 | 10 |
| Integrations | 11 | 11 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (13 vs 6)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| AI Automations Builder | ||
| AI Chat | ||
| AI Email Drafts | ||
| AI Meeting Notetaker | ||
| AI Meeting Prep | ||
| Business Trends | ||
| Chat & Chatbot | ||
| Follow-up Suggestions | ||
| Generative AI | ||
| Gmail Lead Finder | ||
| HoneyBook AI | ||
| Intelligent Lead Prioritization | ||
| Lead Enrichment | ||
| Priority Lead Notifications | ||
| Priority List |
Accessibility (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Mobile App |
Account Management (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Multiple Companies |
Automation (2 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Automations | ||
| Business Process Management | ||
| Pipeline Automations | ||
| SugarBPM |
Branding (4 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Custom Branding | ||
| Custom Fonts | ||
| Custom URLs | ||
| Remove Powered by HoneyBook |
CRM (2 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Client Relationship Management | ||
| Custom Fields |
Client Management (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Client Portal |
Collaboration (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Activity Streams |
Communication (3 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Read Receipts and Notifications | ||
| SMS Reminders | ||
| Schedule Sends |
Core CRM (0 vs 4)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Accounts & Contact Management | ||
| Activity Management | ||
| File & Data Storage | ||
| Search, Filters and Tagging |
Customer Service (0 vs 8)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Bug Tracking | ||
| Case Management | ||
| Customer Self-Service Portal | ||
| Knowledge Base Management | ||
| Omnichannel Engagement | ||
| SLA Management | ||
| Service Agent Console | ||
| Service Agent Workplace |
Customization (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| CRM Customization and Configuration |
Data (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Data Enrichment |
Document Management (9 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Contracts | ||
| Custom Files | ||
| File Tracking | ||
| Forms and Questionnaires | ||
| Interactive Files | ||
| Proposals | ||
| Services and Pricing Guides | ||
| Template Gallery | ||
| Unlimited Templates |
Finance (9 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Automated Tax Categorization | ||
| Cashflow Planner | ||
| Expense Tracking | ||
| Financial Reports | ||
| HoneyBook Balance | ||
| HoneyBook Capital | ||
| Profits by Project | ||
| Savings Buckets | ||
| Tax Hub |
Integration (2 vs 6)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| DocuSign Connector | ||
| Email Integration | ||
| G Suite Integration | ||
| Gmail Chrome Extension | ||
| LinkedIn Connector | ||
| Mail & Calendar Integration | ||
| Slack Connector | ||
| Social CRM |
Lead Capture (2 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Contact Forms | ||
| Lead Forms |
Localization (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Multicurrency Support | ||
| Multilingual Support |
Marketing (0 vs 6)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Buyer's Journey Tracking | ||
| Campaign Management | ||
| Dynamic Email Content | ||
| Landing Pages & Lead Forms | ||
| Nurture Campaigns | ||
| Webinars & Events |
Mobile (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Mobile CRM Maps | ||
| Mobility |
Organization (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Tags |
Payments (12 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Autopay | ||
| Client Dispute Management | ||
| Discounts | ||
| Fraud Monitoring | ||
| Instant Deposit | ||
| Invoicing | ||
| Late Fees | ||
| Payment Plans | ||
| Payment Processing | ||
| Payment Reminders | ||
| Payment Tracking | ||
| Tipping |
Project Management (5 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Assign Tasks | ||
| Customizable Pipeline | ||
| Project Management | ||
| Task Management | ||
| Time Tracking |
Reporting (3 vs 3)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| News Feeds | ||
| ROI Tracking | ||
| Reporting & Analytics | ||
| Standard Reports |
Sales (0 vs 7)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Enhanced Forecasting | ||
| Geo Mapping | ||
| Guided Selling | ||
| Lead & Opportunity Management | ||
| Lead Management | ||
| Pipeline Management | ||
| Quote Management |
Scheduling (3 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Automatic Meeting Reminders | ||
| Schedule and Pay | ||
| Scheduler |
Security (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Teams, Roles and Security |
Storage (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Unlimited Storage |
Support (4 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| 24/7 Support | ||
| File Setup | ||
| Onboarding Specialist | ||
| Priority Support |
Team Collaboration (4 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Bookkeeper Access | ||
| Roles and Permissions | ||
| Team Members | ||
| Unlimited Collaborators |
Unique Features
Only in HoneyBook (81)
Mobile App
Multiple Companies
AI Automations Builder
AI Chat
AI Email Drafts
AI Meeting Notetaker
AI Meeting Prep
Business Trends
Follow-up Suggestions
Gmail Lead Finder
HoneyBook AI
Lead Enrichment
Priority Lead Notifications
Priority List
Project Recaps
Automations
Pipeline Automations
Custom Branding
Custom Fonts
Custom URLs
+ 61 more unique features
Only in SugarCRM (50)
Chat & Chatbot
Generative AI
Intelligent Lead Prioritization
Revenue Intelligence
Sentiment Analysis
Smart Guides
Business Process Management
SugarBPM
Activity Streams
Accounts & Contact Management
Activity Management
File & Data Storage
Search, Filters and Tagging
Bug Tracking
Case Management
Customer Self-Service Portal
Knowledge Base Management
Omnichannel Engagement
Service Agent Console
Service Agent Workplace
+ 30 more unique features
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