HoneyBook vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
HoneyBook offers more features (82 vs 41) and fewer integrations (11 vs 25). Starting price: HoneyBook at $29/mo vs SugarCRM at $65/mo. HoneyBook has 80 unique features while SugarCRM has 39 unique features, with 2 features in common.
| HoneyBook | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 82 | 41 |
| AI-Powered Features | 13 | 5 |
| Starting Price | $29/mo | $65/mo |
| Pricing Tiers | 3 | 3 |
| Integrations | 11 | 25 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 95% | 71% |
Feature Comparison by Category
AI (13 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| AI Automations Builder | ||
| AI Chat | ||
| AI Email Drafts | ||
| AI Insights | ||
| AI Meeting Notetaker | ||
| AI Meeting Prep | ||
| Business Trends | ||
| Follow-up Suggestions | ||
| Gmail Lead Finder | ||
| HoneyBook AI | ||
| Lead Enrichment | ||
| Priority Lead Notifications | ||
| Priority List | ||
| Project Recaps | ||
| Relationship Intelligence |
Access (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Mobile App | ||
| Multi-Language Support |
Accessibility (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Mobile App |
Account Management (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Multiple Companies |
Analytics (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Forecasting | ||
| Reports & Analytics |
Automation (2 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Automations | ||
| Pipeline Automations | ||
| Process Automation | ||
| Workflow Automation |
Branding (4 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Custom Branding | ||
| Custom Fonts | ||
| Custom URLs | ||
| Remove Powered by HoneyBook |
CRM (2 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Client Relationship Management | ||
| Custom Fields |
Client Management (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Client Portal |
Collaboration (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Team Collaboration |
Communication (3 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Read Receipts and Notifications | ||
| SMS Reminders | ||
| Schedule Sends |
Content (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Document Management | ||
| Knowledge Base |
Core (0 vs 7)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Account Management | ||
| Activity Management | ||
| Advanced Filtering | ||
| Advanced Search | ||
| Bulk Operations | ||
| Calendar & Scheduling | ||
| Contact Management |
Customization (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Custom Fields & Modules |
Data (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Data Import/Export | ||
| Duplicate Detection |
Document Management (9 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Contracts | ||
| Custom Files | ||
| File Tracking | ||
| Forms and Questionnaires | ||
| Interactive Files | ||
| Proposals | ||
| Services and Pricing Guides | ||
| Template Gallery | ||
| Unlimited Templates |
Finance (9 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Automated Tax Categorization | ||
| Cashflow Planner | ||
| Expense Tracking | ||
| Financial Reports | ||
| HoneyBook Balance | ||
| HoneyBook Capital | ||
| Profits by Project | ||
| Savings Buckets | ||
| Tax Hub |
Integration (2 vs 4)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| API Access | ||
| Email Integration | ||
| Gmail Chrome Extension | ||
| Social Media Integration | ||
| Web Services |
Lead Capture (2 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Contact Forms | ||
| Lead Forms |
Marketing (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Email Campaign Management | ||
| Marketing Campaigns |
Organization (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Tags |
Payments (12 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Autopay | ||
| Client Dispute Management | ||
| Discounts | ||
| Fraud Monitoring | ||
| Instant Deposit | ||
| Invoicing | ||
| Late Fees | ||
| Payment Plans | ||
| Payment Processing | ||
| Payment Reminders | ||
| Payment Tracking | ||
| Tipping |
Productivity (0 vs 1)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Real-Time Notifications |
Project Management (5 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Assign Tasks | ||
| Customizable Pipeline | ||
| Project Management | ||
| Task Management | ||
| Time Tracking |
Reporting (3 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Advanced Reports | ||
| Basic Reports | ||
| Standard Reports |
Sales (0 vs 7)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Lead Management | ||
| Lead Scoring | ||
| Opportunity Management | ||
| Proposal Management | ||
| Quote Generation | ||
| Sales Pipeline | ||
| Territory Management |
Scheduling (3 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Automatic Meeting Reminders | ||
| Schedule and Pay | ||
| Scheduler |
Security (0 vs 4)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Audit Trail | ||
| Backup & Recovery | ||
| Role-Based Access Control | ||
| Two-Factor Authentication |
Service (0 vs 2)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Contract Management | ||
| Service Management |
Storage (1 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Unlimited Storage |
Support (4 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| 24/7 Support | ||
| File Setup | ||
| Onboarding Specialist | ||
| Priority Support |
Team Collaboration (4 vs 0)
| Feature | HoneyBook | SugarCRM |
|---|---|---|
| Bookkeeper Access | ||
| Roles and Permissions | ||
| Team Members | ||
| Unlimited Collaborators |
Unique Features
Only in HoneyBook (80)
Multiple Companies
AI Automations Builder
AI Chat
AI Email Drafts
AI Meeting Notetaker
AI Meeting Prep
Business Trends
Follow-up Suggestions
Gmail Lead Finder
HoneyBook AI
Lead Enrichment
Priority Lead Notifications
Priority List
Project Recaps
Automations
Pipeline Automations
Custom Branding
Custom Fonts
Custom URLs
Remove Powered by HoneyBook
+ 60 more unique features
Only in SugarCRM (39)
Multi-Language Support
AI Insights
Relationship Intelligence
Forecasting
Reports & Analytics
Process Automation
Workflow Automation
Team Collaboration
Document Management
Knowledge Base
Account Management
Activity Management
Advanced Filtering
Advanced Search
Bulk Operations
Calendar & Scheduling
Contact Management
Custom Fields & Modules
Data Import/Export
Duplicate Detection
+ 19 more unique features
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