Grafana vs PagerDuty
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Grafana offers fewer features (36 vs 41) and fewer integrations (25 vs 28). Starting price: Grafana at $19/mo vs PagerDuty at $49/mo. Grafana has 36 unique features while PagerDuty has 41 unique features, with 0 features in common.
| Grafana | PagerDuty | |
|---|---|---|
| Category | Observability & Monitoring | Observability & Monitoring |
| Total Features | 36 | 41 |
| AI-Powered Features | 4 | 4 |
| Starting Price | $19/mo | $49/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 25 | 28 |
| Shared Features | 0 | |
| Shared Integrations | 7 | |
| Data Quality | 90% | 71% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| AI/ML Insights | ||
| Automated Anomaly Correlation | ||
| Contextual Root Cause Analysis | ||
| Grafana Assistant |
AI/ML (0 vs 2)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Event Intelligence | ||
| Intelligent Triage |
Administration (0 vs 2)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Multi-Tenant Support | ||
| Role-Based Access Control |
Alerting (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Alerting |
Analytics (0 vs 7)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Contextual Alerts | ||
| Incident Analytics & Reporting | ||
| Incident Post-Mortems | ||
| Oncall Burnout Analytics | ||
| Responder Analytics | ||
| Scheduled Reports | ||
| Service Dependency Mapping |
Application Monitoring (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Application Observability |
Automation (1 vs 8)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Alert Deduplication | ||
| Alert Grouping & Correlation | ||
| Automated Remediation | ||
| Bulk Actions | ||
| Configuration as Code | ||
| Custom Routing Rules | ||
| Escalation Rules Engine | ||
| Incident Templates | ||
| Notification Suppression |
Collaboration (0 vs 4)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Conference Bridge | ||
| Incident Commander | ||
| Incident Notes & Timeline | ||
| Team Collaboration Features |
Communication (0 vs 1)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Status Page |
Core (0 vs 10)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Alert Tagging | ||
| Custom Fields | ||
| Escalation Policies | ||
| Incident Backlogs | ||
| Incident Creation & Management | ||
| Incident Severity Levels | ||
| On-Call Calendar View | ||
| On-Call Scheduling | ||
| Override Management | ||
| Smart Search |
Cost Optimization (3 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Adaptive Logs | ||
| Adaptive Metrics | ||
| Cost Management |
Data Collection (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana Alloy |
Frontend Monitoring (2 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Frontend Observability | ||
| Grafana Faro |
Incident Management (2 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Incident Response Management | ||
| On-call Management |
Infrastructure Monitoring (2 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Infrastructure Observability | ||
| Kubernetes Monitoring |
Instrumentation (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana Beyla |
Integration (5 vs 4)
| Feature | Grafana | PagerDuty |
|---|---|---|
| API Access | ||
| Bi-Directional Sync | ||
| Data Source Plugins | ||
| Email Integration | ||
| OpenTelemetry Support | ||
| Plugins | ||
| Prometheus Exporters | ||
| Prometheus Integration | ||
| Webhook Integrations |
Logging (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana Loki |
Metrics (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana Mimir |
Monitoring (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| SLO Management |
Notifications (0 vs 1)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Mobile App Notifications |
Profiling (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana Pyroscope |
Querying (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| PromQL and Graphite Queries |
Security (1 vs 2)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Audit Logs | ||
| SSO Authentication | ||
| Security and Governance |
Templates (2 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Dashboard Templates | ||
| Pre-built Solutions |
Testing (3 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana k6 | ||
| Performance Testing | ||
| Synthetic Monitoring |
Tracing (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Grafana Tempo |
Visualization (1 vs 0)
| Feature | Grafana | PagerDuty |
|---|---|---|
| Dashboard Creation and Visualization |
Unique Features
Only in Grafana (36)
AI/ML Insights
Automated Anomaly Correlation
Contextual Root Cause Analysis
Grafana Assistant
Alerting
Application Observability
Configuration as Code
Adaptive Logs
Adaptive Metrics
Cost Management
Grafana Alloy
Frontend Observability
Grafana Faro
Incident Response Management
On-call Management
Infrastructure Observability
Kubernetes Monitoring
Grafana Beyla
Data Source Plugins
OpenTelemetry Support
+ 16 more unique features
Only in PagerDuty (41)
Multi-Tenant Support
Role-Based Access Control
Event Intelligence
Intelligent Triage
Contextual Alerts
Incident Analytics & Reporting
Incident Post-Mortems
Oncall Burnout Analytics
Responder Analytics
Scheduled Reports
Service Dependency Mapping
Alert Deduplication
Alert Grouping & Correlation
Automated Remediation
Bulk Actions
Custom Routing Rules
Escalation Rules Engine
Incident Templates
Notification Suppression
Conference Bridge
+ 21 more unique features
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