GitKraken vs Vivantio

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

GitKraken offers fewer features (76 vs 98) and more integrations (24 vs 4). Starting price: GitKraken at Free vs Vivantio at $49/mo. GitKraken has 76 unique features while Vivantio has 98 unique features, with 0 features in common.

GitKrakenVivantio
CategoryIT Service ManagementIT Service Management
Total Features7698
AI-Powered Features1510
Starting PriceFree$49/mo
Pricing Tiers41
Integrations244
Shared Features0
Shared Integrations0
Data Quality100%90%

Feature Comparison by Category

AI (14 vs 7)

FeatureGitKrakenVivantio
AI Assist
AI Changelog
AI Commit Composer
AI Commit Explanations
AI Commit Messages
AI Enrich
AI Evolve
AI Explain Branch Changes
AI Knowledge Search
AI Merge Conflict Resolution
AI PR Title and Description Generation
AI Sentiment Analysis
AI Stash Messages
AI Summarization
AI Text Editor

Analytics (4 vs 0)

FeatureGitKrakenVivantio
Cycle Time Metrics
DORA Insights
GitKraken Insights
Throughput Metrics

Asset Management (0 vs 10)

FeatureGitKrakenVivantio
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps

Automation (1 vs 12)

FeatureGitKrakenVivantio
Automations
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
Note Templates
Round Robin Assignment
Routing Rules
Sender Tracking
Skills-based Routing
Smart Actions
Template Action Types
Ticket Templates
Workflow Designer

CRM (0 vs 5)

FeatureGitKrakenVivantio
Client Alerts
Client Categories
Client Highlight Rules
Client Management / CRM
Client SLAs

Code Review (4 vs 0)

FeatureGitKrakenVivantio
Code Editor in Diff View
Code Suggest
Pull Request Management
View & Create Pull Requests

Collaboration (3 vs 0)

FeatureGitKrakenVivantio
Cloud Patches
Predictive Merge Conflict Alerts
Share with Deep Links

Communication (0 vs 5)

FeatureGitKrakenVivantio
Email Signatures
Email Templates
Email Themes
Review / Reply / Forward
Rich Text History & Notes

Configuration (1 vs 3)

FeatureGitKrakenVivantio
Email to Ticket Sender Rules
Multiple Profiles
Out Of Office
Working Time Plans

Conflict Resolution (3 vs 0)

FeatureGitKrakenVivantio
Conflict Prevention
Merge Conflict Output Editor
Merge Tool

Customer Portal (0 vs 11)

FeatureGitKrakenVivantio
Anonymous SSP Access
Guided Categories
HTML & CSS
Localization
Page Editor
Self Service Portal
Self Service Portal Instances
Self Service Roles
Service Catalog
Theme Editor
Ticket Deflection

Customization (0 vs 6)

FeatureGitKrakenVivantio
Cascading Custom Forms and Fields
Conditional Custom Forms
Conditional Custom Forms and Fields
Custom Forms & Fields
Linked Custom Fields
Multiline Custom Forms

Deployment (1 vs 0)

FeatureGitKrakenVivantio
On-Premise Solutions

Developer (0 vs 2)

FeatureGitKrakenVivantio
JavaScript Support
oData Support

Education (1 vs 0)

FeatureGitKrakenVivantio
Foundations of Git Training and Certification

Feedback (0 vs 3)

FeatureGitKrakenVivantio
NPS/CSAT Surveys
Sentiment Surveys
Surveys

Git Operations (5 vs 0)

FeatureGitKrakenVivantio
Git Hooks Support
Git Worktrees
One-click Undo & Redo
Visual Interactive Cherry Pick
Visual Interactive Rebase

Git Workflow (1 vs 0)

FeatureGitKrakenVivantio
Gitflow Support

ITSM (0 vs 2)

FeatureGitKrakenVivantio
ITSM / ITIL Support
Service Level Management

Knowledge Base (0 vs 10)

FeatureGitKrakenVivantio
Article Creation on Ticket Closure
Article Expiry
Article Templates
Article Themes
Customer Knowledge Base Feedback
Customizable Article Layout
Knowledge Base
Knowledge Base Segregation
Knowledge Management
Link Tickets to Articles

Licensing (1 vs 0)

FeatureGitKrakenVivantio
One User License for Multiple Machines

Reporting (0 vs 14)

FeatureGitKrakenVivantio
BI Integrations
Built-in BI
Customer Portal Reports
Data Builder
Live Dashboards
Managed Data Warehouse
Quick Reports
Report Builder
Report Catalog
Scheduled Reports
Self Service Dashboards
Self Service Reports
Track Effort
Wallboards

Repository Management (6 vs 0)

FeatureGitKrakenVivantio
Cloud Workspaces
Git LFS Support
Local Workspaces
Pull or Fetch Multiple Repos
Submodules Support
Workspaces

Security (9 vs 1)

FeatureGitKrakenVivantio
AI Security Controls
Auto-Gen SSH Key
Cloud Patch Private Storage
Cloud Patch Self-Hosted Storage
Conflict Prevention Control
Enforceable AI Controls
GPG Commit Signing
Multi-Domain SSO
Multiple IdP
Single Sign-On (SSO)

Support (5 vs 0)

FeatureGitKrakenVivantio
12-Hour Customer Support
Customer Success Manager
Email Support
Priority Support
Slack and Help Center Support

Task Management (3 vs 1)

FeatureGitKrakenVivantio
Launchpad
Launchpad Pinning
Launchpad Snoozing
Task Management

Team Collaboration (3 vs 0)

FeatureGitKrakenVivantio
Share Cloud Workspaces
Team View in Launchpad
Team View with Live Activity Status

Team Management (2 vs 0)

FeatureGitKrakenVivantio
Create and Manage Teams
Internal Software Directory

Ticketing (0 vs 1)

FeatureGitKrakenVivantio
Configurable Ticket Types

UI/UX (3 vs 0)

FeatureGitKrakenVivantio
Command Palette
Dark, Light & Custom Themes
Keyboard Shortcuts

Vendor Management (0 vs 1)

FeatureGitKrakenVivantio
Third Party Management

Visualization (6 vs 0)

FeatureGitKrakenVivantio
Codemaps
Commit Graph
File History & Blame
Filter Commit Graph by Teams
Hiding & Soloing
Visual File History

Workspace (0 vs 4)

FeatureGitKrakenVivantio
Customizable Columns
Multi-line Detail Screens
Personalized Workspaces
Watch List

Unique Features

Only in GitKraken (76)

AI Changelog
AI Commit Composer
AI Commit Explanations
AI Commit Messages
AI Explain Branch Changes
AI Merge Conflict Resolution
AI PR Title and Description Generation
AI Stash Messages
Bring Your Own AI Key
Built-in GitHub Copilot
GitKraken AI
GitKraken MCP
MCP Server
Private AI Model Providers
Cycle Time Metrics
DORA Insights
GitKraken Insights
Throughput Metrics
Automations
Code Editor in Diff View

+ 56 more unique features

Only in Vivantio (98)

AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing

+ 78 more unique features

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