Gengo vs Smartling
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Gengo offers fewer features (18 vs 57) and fewer integrations (1 vs 15). Both start at Contact Sales. Gengo has 18 unique features while Smartling has 57 unique features, with 0 features in common.
| Gengo | Smartling | |
|---|---|---|
| Category | Productivity | Productivity |
| Total Features | 18 | 57 |
| AI-Powered Features | 1 | 10 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 3 | 2 |
| Integrations | 1 | 15 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 95% |
Feature Comparison by Category
AI Translation (0 vs 9)
| Feature | Gengo | Smartling |
|---|---|---|
| AI Hub | ||
| AI Translation | ||
| AI-powered Post-editing and Quality Estimation | ||
| Bias Detection | ||
| Content Routing and Workflow Optimization | ||
| Hallucination Mitigation | ||
| LanguageAI™ System | ||
| Smartling Translate | ||
| Tone Enforcement |
Add-on Services (4 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Post-Edited Machine Translation (PEMT) | ||
| Proofreading | ||
| Subtitling | ||
| Video Transcription |
Automation (0 vs 3)
| Feature | Gengo | Smartling |
|---|---|---|
| Auto-detection of New Content | ||
| Auto-publishing of Completed Translations | ||
| Instant Job Authorization and Submission |
Availability (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| 24/7 On-Demand Service |
Billing & Cost Management (0 vs 3)
| Feature | Gengo | Smartling |
|---|---|---|
| Custom Billing Reports | ||
| Rate Cards | ||
| Real-time Job Cost Estimates |
Collaboration (0 vs 4)
| Feature | Gengo | Smartling |
|---|---|---|
| In-platform Collaboration | ||
| In-platform Issue Management | ||
| Real-time Notifications | ||
| Shared Translation Memory and Glossary |
Core Platform (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Translation Management System |
Core Service (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Professional Translator Network |
Customer Assurance (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Satisfaction Guarantee |
Customer Support (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Custom Services |
Data Management (0 vs 2)
| Feature | Gengo | Smartling |
|---|---|---|
| Translated Content Export | ||
| Translation Memory Export |
Development (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Testing Environment |
File Compatibility (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Multiple File Format Support |
Human Translation (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Professional Translation |
Integration (1 vs 6)
| Feature | Gengo | Smartling |
|---|---|---|
| API Integration | ||
| CI/CD Pipeline Integration | ||
| Finance System Integration | ||
| Integrations | ||
| Open APIs | ||
| SDKs | ||
| Zapier Support |
Language Support (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| 70+ Language Pairs |
Management (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Order Tracking |
Platform (2 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| File Upload | ||
| Intuitive Translation Platform |
Platform Capabilities (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Unlimited Users |
Pricing (2 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Transparent Per-Word Pricing | ||
| Volume Discounts |
Quality Assurance (1 vs 7)
| Feature | Gengo | Smartling |
|---|---|---|
| Brand Safety Filters | ||
| Glossary Enforcement | ||
| Human Review with Intelligent Sampling | ||
| Linguistic Quality Assurance | ||
| MQM Quality Guarantee | ||
| Quality Guarantee | ||
| Quality Scoring | ||
| Terminology Management |
Reporting & Analytics (0 vs 2)
| Feature | Gengo | Smartling |
|---|---|---|
| Analytics | ||
| Quality Reporting |
Scalability (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Cloud-native Scalability |
Services (0 vs 2)
| Feature | Gengo | Smartling |
|---|---|---|
| Managed Services | ||
| Professional Services |
Specialization (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Industry-Specific Translation |
Speed (1 vs 0)
| Feature | Gengo | Smartling |
|---|---|---|
| Fast Turnaround |
Support (0 vs 2)
| Feature | Gengo | Smartling |
|---|---|---|
| 24/7 Technical Support | ||
| Dedicated Customer Success Managers |
Translation Tools (0 vs 2)
| Feature | Gengo | Smartling |
|---|---|---|
| Translator Tools | ||
| Visual Context for Translators |
Use Case - Learning (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Learning & Development Localization |
Use Case - Marketing (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Marketing Content Translation |
Use Case - Software (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Software & Mobile App Translation |
Use Case - Support (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Help Center Translation |
Use Case - Web (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Website Translation |
Web Translation (0 vs 1)
| Feature | Gengo | Smartling |
|---|---|---|
| Translation Proxy |
Workflow Management (0 vs 3)
| Feature | Gengo | Smartling |
|---|---|---|
| Built-in Review Workflows | ||
| Custom Workflow Rules | ||
| Transparent Approval Workflows |
Unique Features
Only in Gengo (18)
Post-Edited Machine Translation (PEMT)
Proofreading
Subtitling
Video Transcription
24/7 On-Demand Service
Professional Translator Network
Custom Services
Testing Environment
API Integration
70+ Language Pairs
Order Tracking
File Upload
Intuitive Translation Platform
Transparent Per-Word Pricing
Volume Discounts
Quality Guarantee
Industry-Specific Translation
Fast Turnaround
Only in Smartling (57)
AI Hub
AI Translation
AI-powered Post-editing and Quality Estimation
Bias Detection
Content Routing and Workflow Optimization
Hallucination Mitigation
LanguageAI™ System
Smartling Translate
Tone Enforcement
Auto-detection of New Content
Auto-publishing of Completed Translations
Instant Job Authorization and Submission
Custom Billing Reports
Rate Cards
Real-time Job Cost Estimates
In-platform Collaboration
In-platform Issue Management
Real-time Notifications
Shared Translation Memory and Glossary
Translation Management System
+ 37 more unique features
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