Freshsales vs Thryv
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers fewer features (75 vs 82) and more integrations (10 vs 2). Starting price: Freshsales at $9/mo vs Thryv at $244/mo. Freshsales has 74 unique features while Thryv has 81 unique features, with 1 features in common.
| Freshsales | Thryv | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 82 |
| AI-Powered Features | 11 | 5 |
| Starting Price | $9/mo | $244/mo |
| Pricing Tiers | 4 | 6 |
| Integrations | 10 | 2 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Advertising (0 vs 2)
| Feature | Freshsales | Thryv |
|---|---|---|
| Ads Managed for You | ||
| Targeted Local Reach |
Analytics (6 vs 9)
| Feature | Freshsales | Thryv |
|---|---|---|
| AI Digital Marketing Score | ||
| Attribution Reports | ||
| Call Tracking | ||
| Competitor Tracking | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Marketing Analytics | ||
| Offline Call Tracking | ||
| Online Presence Scan | ||
| Standard Reports | ||
| Track Offline Marketing | ||
| Track Up to 10 Competitors | ||
| Website Click Tracking | ||
| Win-loss Analysis |
Automation (5 vs 4)
| Feature | Freshsales | Thryv |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Drag and Drop Automation Builder | ||
| Follow Up Faster | ||
| Marketing Automation | ||
| Sales Sequences | ||
| Smart Follow-up Sequences | ||
| Workflows for Custom Modules |
Branding (0 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Personalized Branding Tools |
CRM (0 vs 3)
| Feature | Freshsales | Thryv |
|---|---|---|
| CRM | ||
| Contact and Lead Tracking | ||
| Customer Database (CRM) |
Communication (11 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| Voice and Text | ||
| WhatsApp Business Integration |
Compliance (0 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Thryv Secure HIPAA |
Context (5 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customer Management (0 vs 2)
| Feature | Freshsales | Thryv |
|---|---|---|
| Client Portal | ||
| Secure Client Portal |
Customization (11 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Data Management (0 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Keep Data Organized |
Document Management (0 vs 4)
| Feature | Freshsales | Thryv |
|---|---|---|
| Digital Docs and E-signatures | ||
| Documents & Files | ||
| Invoice Template Builder | ||
| eSignatures |
Email Marketing (0 vs 3)
| Feature | Freshsales | Thryv |
|---|---|---|
| Email Campaigns and Templates | ||
| Email Marketing | ||
| Send Professional Emails |
Growth (0 vs 2)
| Feature | Freshsales | Thryv |
|---|---|---|
| Customer Referrals | ||
| Growth Package |
HR & Payroll (0 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Thryv Workforce Center |
Integrations (3 vs 2)
| Feature | Freshsales | Thryv |
|---|---|---|
| 3rd Party Integrations | ||
| API Access | ||
| Freshworks Marketplace | ||
| Integrations | ||
| Webhooks |
Lead Generation (0 vs 3)
| Feature | Freshsales | Thryv |
|---|---|---|
| Capture More Leads | ||
| Drive Leads Near You | ||
| Thryv Leads |
Marketing (0 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Streamline Marketing Campaigns |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Online Visibility (0 vs 2)
| Feature | Freshsales | Thryv |
|---|---|---|
| Enhanced Local Listings | ||
| Enhanced Profiles |
Optimization (0 vs 1)
| Feature | Freshsales | Thryv |
|---|---|---|
| Online Performance Optimization |
Payments (0 vs 6)
| Feature | Freshsales | Thryv |
|---|---|---|
| Automated Payments | ||
| Digital Payments | ||
| Estimates & Invoices | ||
| Invoices and Payments | ||
| Process Payments Automatically | ||
| ThryvPay |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | Thryv |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (0 vs 5)
| Feature | Freshsales | Thryv |
|---|---|---|
| Custom Reports | ||
| Real Time Analytics | ||
| Reporting | ||
| Reporting and Dashboards | ||
| Results Dashboard |
Reputation (0 vs 5)
| Feature | Freshsales | Thryv |
|---|---|---|
| AI Reputation Management | ||
| Automated Reviews | ||
| Reputation Management | ||
| Request More Reviews | ||
| Review Link Generator |
Sales Management (0 vs 5)
| Feature | Freshsales | Thryv |
|---|---|---|
| AI Lead Insights | ||
| Convert Your Leads | ||
| Pipeline Management | ||
| Pipelines | ||
| Track Every Lead |
Scheduling (0 vs 2)
| Feature | Freshsales | Thryv |
|---|---|---|
| Online Booking and Calendar | ||
| Scheduling & Appointments |
Search Engine Optimization (0 vs 8)
| Feature | Freshsales | Thryv |
|---|---|---|
| Done-for-you SEO Management | ||
| Enhanced Site Structure & Crawlability | ||
| Keyword Strategy | ||
| Rank Higher in Search | ||
| SEO | ||
| SEO Management | ||
| SEO Performance Dashboard | ||
| Site Optimization |
Social Media (0 vs 4)
| Feature | Freshsales | Thryv |
|---|---|---|
| AI Social Media Management | ||
| Grow Your Social Following | ||
| Social Media Management | ||
| Social Media Services |
Website (0 vs 4)
| Feature | Freshsales | Thryv |
|---|---|---|
| Create a Website | ||
| Custom Landing Pages and Forms | ||
| Professionally Designed Website | ||
| Website Design |
Unique Features
Only in Freshsales (74)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
Sales Sequences
+ 54 more unique features
Only in Thryv (81)
Ads Managed for You
Targeted Local Reach
AI Digital Marketing Score
Call Tracking
Competitor Tracking
Marketing Analytics
Offline Call Tracking
Online Presence Scan
Track Offline Marketing
Track Up to 10 Competitors
Website Click Tracking
Drag and Drop Automation Builder
Follow Up Faster
Marketing Automation
Smart Follow-up Sequences
Personalized Branding Tools
Voice and Text
Thryv Secure HIPAA
Contact and Lead Tracking
CRM
+ 61 more unique features
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