Freshsales vs Salesforce for Nonprofits

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Freshsales offers more features (75 vs 22) and more integrations (10 vs 0). Starting price: Freshsales at $9/mo vs Salesforce for Nonprofits at Free. Freshsales has 75 unique features while Salesforce for Nonprofits has 22 unique features, with 0 features in common.

FreshsalesSalesforce for Nonprofits
CategoryCRMCRM
Total Features7522
AI-Powered Features113
Starting Price$9/moFree
Pricing Tiers42
Integrations100
Shared Features0
Shared Integrations0
Data Quality95%60%

Feature Comparison by Category

AI (11 vs 3)

FeatureFreshsalesSalesforce for Nonprofits
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Einstein Meeting Summaries
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Grantmaking with AI
Lead generation bot
Out-of-office detection
Program Management with AI
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI

Analytics (6 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Data-Driven Work
Standard Reports
Win-loss Analysis

Automation (5 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Advanced Workflows
Auto-assignment Rules
Basic Workflows
Sales Sequences
Workflows for Custom Modules

Collaboration (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Collaboration Tools

Communication (11 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Apple Business Chat
Bring Your Own Carrier (B.Y.O.C)
Built-in Chat, Email, & Phone
Chat Campaigns
Contextual Collaboration with Slack
Email Integration
Email Templates
Internal Notifications
Phone Integration
SMS Integration
WhatsApp Business Integration

Context (5 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Activity Timeline
Auto-profile Enrichment
Details Section
Highlight Cards
Summary Section

Core CRM (0 vs 3)

FeatureFreshsalesSalesforce for Nonprofits
Nonprofit Cloud
Scalability and Flexibility
Unified Platform

Customization (11 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Advanced Custom Fields
Audit Logs
Contact Lifecycle Stages
Custom Fields
Custom Modules
Custom Roles
Custom Sales Activities
Field-level Permissions
Multi-currency and Multi-language
Record Types
Sandbox

Fundraising (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Fundraising

Grantmaking (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Grantmaking

Industry Module (0 vs 7)

FeatureFreshsalesSalesforce for Nonprofits
Affiliation and Membership Organizations Module
Affordable Housing Module
Environment, Nature, and Energy Module
Humanitarian and Crisis Relief Module
Philanthropy and Foundations Module
Social Services Module
United Nations and iNGOs Module

Integrations (3 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
API Access
Freshworks Marketplace
Webhooks

Marketing (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Nonprofit Marketing and Engagement

Marketing Automation (7 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Conversion Rate Optimization
Landing Pages
Marketing Journey Builder
Marketing Lists
Segments
Visual Email Builder
Web Forms

Mobile (7 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Check-in
Gmail Add-on
Google Maps Integration
Mobile App
Offline Mode
Outlook Add-on
Voice Notes

Operations (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Nonprofit IT Operations

Pipeline Management (7 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
Kanban View
Multiple Sales Pipelines
Product Catalog
Rotten Deals
Sales Forecasting
Sales Goals
Territory Management

Productivity (2 vs 0)

FeatureFreshsalesSalesforce for Nonprofits
CPQ License
Task Management

Program Management (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Program and Outcome Management

Security (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Secure Platform

Volunteer Management (0 vs 1)

FeatureFreshsalesSalesforce for Nonprofits
Volunteer Management

Unique Features

Only in Freshsales (75)

Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows

+ 55 more unique features

Only in Salesforce for Nonprofits (22)

Einstein Meeting Summaries
Grantmaking with AI
Program Management with AI
Data-Driven Work
Collaboration Tools
Nonprofit Cloud
Scalability and Flexibility
Unified Platform
Fundraising
Grantmaking
Affiliation and Membership Organizations Module
Affordable Housing Module
Environment, Nature, and Energy Module
Humanitarian and Crisis Relief Module
Philanthropy and Foundations Module
Social Services Module
United Nations and iNGOs Module
Nonprofit Marketing and Engagement
Nonprofit IT Operations
Program and Outcome Management

+ 2 more unique features

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