Freshsales vs PBS Systems v10 APEX
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 8) and more integrations (10 vs 1). Starting price: Freshsales at $9/mo vs PBS Systems v10 APEX at Contact Sales. Freshsales has 75 unique features while PBS Systems v10 APEX has 8 unique features, with 0 features in common.
| Freshsales | PBS Systems v10 APEX | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 8 |
| AI-Powered Features | 11 | 0 |
| Starting Price | $9/mo | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 10 | 1 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 30% |
Feature Comparison by Category
AI (11 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Accounting (0 vs 1)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Accounting |
Analytics (6 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (0 vs 1)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| CRM |
Communication (11 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customer Experience (0 vs 1)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Digital Service Suite |
Customization (11 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Integration (0 vs 2)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Hyundai Integration | ||
| Warranty Claims Portal |
Integrations (3 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing Automation (7 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Parts Management (0 vs 1)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Fixed Operations |
Pipeline Management (7 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| CPQ License | ||
| Task Management |
Sales (0 vs 1)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Sales |
User Management (0 vs 1)
| Feature | Freshsales | PBS Systems v10 APEX |
|---|---|---|
| Multi-Role Technology |
Unique Features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
Only in PBS Systems v10 APEX (8)
Accounting
CRM
Digital Service Suite
Hyundai Integration
Warranty Claims Portal
Fixed Operations
Sales
Multi-Role Technology
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