Freshsales vs Odoo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 71) and fewer integrations (10 vs 12). Starting price: Freshsales at $9/mo vs Odoo at $31.1/mo. Freshsales has 74 unique features while Odoo has 70 unique features, with 1 features in common.
| Freshsales | Odoo | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 71 |
| AI-Powered Features | 11 | 3 |
| Starting Price | $9/mo | $31.1/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 10 | 12 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 95% |
Feature Comparison by Category
AI (11 vs 2)
| Feature | Freshsales | Odoo |
|---|---|---|
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI | ||
| Smart AI | ||
| Vendor Bill Scanning |
Administration (0 vs 5)
| Feature | Freshsales | Odoo |
|---|---|---|
| Automatic Upgrades | ||
| Control Center | ||
| Multi-Company Management | ||
| No Vendor Lock-in | ||
| Open Source |
Analytics (6 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 1)
| Feature | Freshsales | Odoo |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Reduced Data Entry | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (0 vs 1)
| Feature | Freshsales | Odoo |
|---|---|---|
| Contacts Auto-Complete |
Communication (11 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (11 vs 1)
| Feature | Freshsales | Odoo |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Odoo Studio | ||
| Record Types | ||
| Sandbox |
Finance (0 vs 3)
| Feature | Freshsales | Odoo |
|---|---|---|
| Accounting | ||
| Expenses | ||
| Invoicing |
Human Resources (0 vs 6)
| Feature | Freshsales | Odoo |
|---|---|---|
| Appraisals | ||
| Employees | ||
| Fleet | ||
| Recruitment | ||
| Referrals | ||
| Time Off |
Infrastructure (0 vs 4)
| Feature | Freshsales | Odoo |
|---|---|---|
| Cloud Hosting | ||
| Daily Backups | ||
| Odoo.sh Hosting | ||
| On-Premise Deployment |
Integration (0 vs 3)
| Feature | Freshsales | Odoo |
|---|---|---|
| 40k+ Community Apps | ||
| Email Integration | ||
| External API |
Integrations (3 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing (0 vs 6)
| Feature | Freshsales | Odoo |
|---|---|---|
| Email Marketing | ||
| Events | ||
| Marketing Automation | ||
| SMS Marketing | ||
| Social Marketing | ||
| Surveys |
Marketing Automation (7 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Performance (0 vs 1)
| Feature | Freshsales | Odoo |
|---|---|---|
| Fast Performance |
Pipeline Management (7 vs 0)
| Feature | Freshsales | Odoo |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 8)
| Feature | Freshsales | Odoo |
|---|---|---|
| Approvals | ||
| CPQ License | ||
| Discuss | ||
| Documents | ||
| IoT | ||
| Knowledge | ||
| Sign | ||
| Task Management | ||
| VoIP | ||
Reporting (0 vs 1)
| Feature | Freshsales | Odoo |
|---|---|---|
| Spreadsheet (BI) |
Sales (0 vs 8)
| Feature | Freshsales | Odoo |
|---|---|---|
| CRM | ||
| Lead Generation | ||
| Point of Sale (POS) | ||
| Rental | ||
| Restaurant POS | ||
| Sales | ||
| Shop POS | ||
| Subscriptions |
Security (0 vs 1)
| Feature | Freshsales | Odoo |
|---|---|---|
| Security Features |
Services (0 vs 6)
| Feature | Freshsales | Odoo |
|---|---|---|
| Appointments | ||
| Field Service | ||
| Helpdesk | ||
| Planning | ||
| Project | ||
| Timesheets |
Supply Chain (0 vs 6)
| Feature | Freshsales | Odoo |
|---|---|---|
| Inventory | ||
| Maintenance | ||
| Manufacturing | ||
| PLM | ||
| Purchase | ||
| Quality |
Support (0 vs 2)
| Feature | Freshsales | Odoo |
|---|---|---|
| 24/5 Support | ||
| Free eLearning Platform |
Websites (0 vs 6)
| Feature | Freshsales | Odoo |
|---|---|---|
| Blog | ||
| Forum | ||
| Live Chat | ||
| Website Builder | ||
| eCommerce | ||
| eLearning |
Unique Features
Only in Freshsales (74)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 54 more unique features
Only in Odoo (70)
Automatic Upgrades
Control Center
Multi-Company Management
No Vendor Lock-in
Open Source
Smart AI
Vendor Bill Scanning
Reduced Data Entry
Contacts Auto-Complete
Odoo Studio
Accounting
Expenses
Invoicing
Appraisals
Employees
Fleet
Recruitment
Referrals
Time Off
Cloud Hosting
+ 50 more unique features
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