Freshsales vs monday.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Freshsales offers more features (75 vs 65) and more integrations (10 vs 4). Both start at $9/mo. Freshsales has 75 unique features while monday.com has 65 unique features, with 0 features in common.
| Freshsales | monday.com | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 75 | 65 |
| AI-Powered Features | 11 | 35 |
| Starting Price | $9/mo | $9/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 10 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 90% |
Feature Comparison by Category
AI (11 vs 7)
| Feature | Freshsales | monday.com |
|---|---|---|
| AI Agents | ||
| AI Credits | ||
| AI Sidekick | ||
| AI-First Foundation | ||
| Any AI Model | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Enterprise AI Bundle | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Infinite Knowledge | ||
| Lead generation bot |
AI Agent (0 vs 21)
| Feature | Freshsales | monday.com |
|---|---|---|
| Asset Generator Agent | ||
| Bug Prioritization Agent | ||
| Bug Reporter Agent | ||
| Coding Agent | ||
| Competitor Research Agent | ||
| Contact Duplicates Finder Agent | ||
| Customer Support Agent | ||
| Follow-up Agent | ||
| Lead Agent | ||
| Market Landscape Analyzer Agent | ||
| Meeting Scheduler Agent | ||
| Meeting Summarizer Agent | ||
| Process Automator Agent | ||
| RSVP Manager Agent | ||
| Release Notes Agent |
Analytics (6 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (5 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automations | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
CRM (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| monday CRM |
Collaboration (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| Free Viewers | ||
| Guest Access |
Communication (11 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (5 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Core (0 vs 3)
| Feature | Freshsales | monday.com |
|---|---|---|
| Boards | ||
| Column Types | ||
| Docs |
Custom Apps (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| App Builder | ||
| Custom App Development |
Customization (11 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Data (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| Formula Column | ||
| Unified Data |
Data Collection (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| Forms | ||
| WorkForms |
Development (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| monday dev |
Integration (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| APIs | ||
| Integrations |
Integrations (3 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| monday campaigns |
Marketing Automation (7 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (7 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes | ||
| iOS and Android Apps |
Pipeline Management (7 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (2 vs 0)
| Feature | Freshsales | monday.com |
|---|---|---|
| CPQ License | ||
| Task Management |
Project Management (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| Portfolio Management | ||
| monday work management |
Reporting (0 vs 2)
| Feature | Freshsales | monday.com |
|---|---|---|
| Advanced Reporting & Analytics | ||
| Dashboards |
Resource Planning (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| Resource Management |
Security (0 vs 3)
| Feature | Freshsales | monday.com |
|---|---|---|
| Enterprise-grade Security | ||
| Multi-level Permissions | ||
| Private Boards |
Service Management (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| monday service |
Storage (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| File Storage |
Templates (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| Template Center |
Time Management (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| Time Tracking |
Visualization (0 vs 6)
| Feature | Freshsales | monday.com |
|---|---|---|
| Calendar View | ||
| Chart View | ||
| Gantt Charts | ||
| Kanban | ||
| Timeline View | ||
| WorkCanvas |
Workflow (0 vs 1)
| Feature | Freshsales | monday.com |
|---|---|---|
| Agentic Workflows |
Unique Features
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
Only in monday.com (65)
AI Agents
AI Credits
AI Sidekick
AI-First Foundation
Any AI Model
Enterprise AI Bundle
Infinite Knowledge
Asset Generator Agent
Bug Prioritization Agent
Bug Reporter Agent
Coding Agent
Competitor Research Agent
Contact Duplicates Finder Agent
Customer Support Agent
Follow-up Agent
Lead Agent
Market Landscape Analyzer Agent
Meeting Scheduler Agent
Meeting Summarizer Agent
Process Automator Agent
+ 45 more unique features
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