Filecamp vs Jira Service Management
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Filecamp offers fewer features (40 vs 61) and fewer integrations (0 vs 11). Starting price: Filecamp at $29/mo vs Jira Service Management at $20/mo. Filecamp has 40 unique features while Jira Service Management has 61 unique features, with 0 features in common.
| Filecamp | Jira Service Management | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 40 | 61 |
| AI-Powered Features | 2 | 10 |
| Starting Price | $29/mo | $20/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 0 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 6)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| 24/7 Self-Service AI Teammates | ||
| AI-Powered Request Triage | ||
| AI-Powered Virtual Service Agent | ||
| Rovo Agents | ||
| Rovo Search and Chat | ||
| Smart Context with Teamwork Graph |
AI/Automation (2 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Auto Tags | ||
| Bulk Auto Tags |
AIOps (0 vs 4)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| AI Incident Creation | ||
| AI Post-Incident Reviews | ||
| AI Risk Assessment | ||
| Alert Grouping |
Administration (0 vs 2)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Advanced Admin Controls | ||
| Multiple Sites |
Analytics (0 vs 2)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Atlassian Analytics and Data Lake | ||
| Cross-product Insights |
Asset Management (4 vs 4)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Asset Expiration | ||
| Asset and Configuration Management | ||
| Asset and Service Repository | ||
| Flexible Downloads | ||
| Keywords/Metadata Editor | ||
| Service Dependency Management | ||
| Service Registry | ||
| Trash |
Asset Organization (1 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Media Library Software |
Automation (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Unlimited Automations |
Branding (6 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Brand Guidelines | ||
| Branded Login Page | ||
| Custom Branding | ||
| Custom Domain | ||
| Multiple Themes | ||
| White Label |
Change Management (0 vs 5)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Change Calendar | ||
| Change Management Configuration | ||
| Change Risk Assessment | ||
| Deployment Gating with CI/CD Tools | ||
| Deployment Tracking |
Collaboration (5 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Commenting | ||
| Dev and Ops Collaboration | ||
| File Sharing & Distribution | ||
| Online Proofing & Approval | ||
| Request File Links | ||
| Version Control |
Communication (0 vs 2)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Status Pages | ||
| Unlimited Email Notifications |
Content (1 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Custom Pages |
Core ITSM (0 vs 6)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Asset Management | ||
| Change Management | ||
| Configuration Management | ||
| Incident Management | ||
| Problem Management | ||
| Request Management |
Data Management (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Alert Data Retention |
Flexibility (1 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Scaleable Plans |
Incident Management (0 vs 9)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Active Incident Monitoring | ||
| Advanced Incident and Problem Management | ||
| Alert Notifications and Routing | ||
| Alerts and On-Call Schedules | ||
| Incident Stakeholder Communication | ||
| Incident Template | ||
| Major Incident Escalation | ||
| On-Call Schedule Management | ||
| Real-time Incident Monitoring |
Infrastructure (2 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Cloud-based SaaS | ||
| Free Bandwidth |
Integration (1 vs 5)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| 1,000+ Marketplace Apps and Integrations | ||
| Chat Integration | ||
| Integrations for ChatOps and Monitoring | ||
| Link Requests to Jira Issues | ||
| Rich APIs | ||
| WebDAV Access |
Knowledge Management (0 vs 3)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Custom-Branded Help Center | ||
| Embedded Knowledge Base | ||
| Multiple Help Centers |
Localization (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Multi-language Support |
Mobile (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Mobile App |
Notifications (1 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Message Notifications |
Organization (3 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Collections | ||
| Favorites | ||
| Labels |
Platform (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Service Collection |
Reporting (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Default and Customizable Reports |
Request Management (0 vs 2)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Customizable Forms and Workflows | ||
| Multi-channel Support |
Search (1 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Powerful Search & Tagging |
Security (5 vs 3)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Audit Logs | ||
| Audit Trail | ||
| Click-on Agreements | ||
| Custom SSL Certificate | ||
| Enterprise-grade Identity and Access Management | ||
| Granular Access Control | ||
| Multi-region Data Residency | ||
| Security & Encryption |
Sharing (1 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Shared Links |
Support (2 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| 24/7 Support | ||
| Email Support |
Templates (0 vs 1)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| ESM Templates |
UI/UX (2 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Custom Thumbnails | ||
| Drag-and-Drop Uploads |
User Management (2 vs 0)
| Feature | Filecamp | Jira Service Management |
|---|---|---|
| Access Requests | ||
| Unlimited Users |
Unique Features
Only in Filecamp (40)
Auto Tags
Bulk Auto Tags
Asset Expiration
Flexible Downloads
Keywords/Metadata Editor
Trash
Media Library Software
Brand Guidelines
Branded Login Page
Custom Branding
Custom Domain
Multiple Themes
White Label
Commenting
File Sharing & Distribution
Online Proofing & Approval
Request File Links
Version Control
Custom Pages
Scaleable Plans
+ 20 more unique features
Only in Jira Service Management (61)
Advanced Admin Controls
Multiple Sites
24/7 Self-Service AI Teammates
AI-Powered Request Triage
AI-Powered Virtual Service Agent
Rovo Agents
Rovo Search and Chat
Smart Context with Teamwork Graph
AI Incident Creation
AI Post-Incident Reviews
AI Risk Assessment
Alert Grouping
Atlassian Analytics and Data Lake
Cross-product Insights
Asset and Configuration Management
Asset and Service Repository
Service Dependency Management
Service Registry
Unlimited Automations
Change Calendar
+ 41 more unique features
View Filecamp details View Jira Service Management details Filecamp alternatives Jira Service Management alternatives
Want to build your own alternative to Filecamp or Jira Service Management?
Analyze it with Reap