FieldEdge vs ServiceM8
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
FieldEdge offers fewer features (44 vs 87) and fewer integrations (5 vs 10). Starting price: FieldEdge at Contact Sales vs ServiceM8 at $29/mo. FieldEdge has 43 unique features while ServiceM8 has 86 unique features, with 1 features in common.
| FieldEdge | ServiceM8 | |
|---|---|---|
| Category | Field Service Management | Field Service Management |
| Total Features | 44 | 87 |
| AI-Powered Features | 0 | 4 |
| Starting Price | Contact Sales | $29/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 5 | 10 |
| Shared Features | 1 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 95% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| AI Smart Helpers |
Analytics (0 vs 2)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Job Costing | ||
| Job Profitability |
Analytics & Reporting (4 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Dashboard | ||
| Performance & Commission Tracking | ||
| Reporting | ||
| Saved Reports |
Asset Management (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Asset Management |
Automation (2 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Automated Alerts | ||
| Reminders |
Billing (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Markup Billing |
Billing & Payments (4 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| FieldEdge Payments | ||
| Integrated Payments | ||
| Invoicing | ||
| Mobile Invoicing |
Booking (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Online Bookings |
Branding (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Photo Branding |
Calendar (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Calendar Import |
Client Management (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Job & Client History |
Communication (2 vs 9)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Booking Confirmations | ||
| Booking Reminders | ||
| Customer Feedback | ||
| Email Management | ||
| Integrated SMS Texting | ||
| On the Way SMS | ||
| Outbound Call Recording | ||
| Quote Follow-up | ||
| Staff Messaging | ||
| Track My Arrival | ||
| Two-Way SMS |
Core (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Job Management |
Customer Management (6 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Advanced Service Agreements | ||
| Consumer Management Portal | ||
| Customer History | ||
| Customer Management | ||
| Mobile Customer Information | ||
| Service Agreements |
Desktop (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Mac & PC App |
Dispatch (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Dispatch Map |
Documents (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Document Scanning |
Email (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Inbox |
Forms (0 vs 4)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Electronic Forms | ||
| Forms & Certificates | ||
| PDF Fill-in | ||
| Purchased Forms |
Integration (0 vs 5)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Accounting Integrations | ||
| Automated Supplier Import | ||
| Supplier Invoice Import | ||
| Supplier Invoice Importing | ||
| Timesheet Export |
Integrations & Sync (1 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| QuickBooks Integration |
Inventory Management (3 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Purchases | ||
| Replenishment | ||
| Warehouse Inventory Management |
Invoicing (0 vs 3)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Live Invoice Statements | ||
| Progress Invoicing | ||
| Quoting & Invoicing |
Job Management (3 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Custom Forms | ||
| Tech Time Tracking | ||
| Work Orders |
Knowledge Management (0 vs 2)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Billing Knowledge | ||
| Knowledge |
Media (0 vs 3)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Notes, Photos & Videos | ||
| Photo Markup & Diagrams | ||
| Video Transcription |
Mobile (3 vs 6)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Apple CarPlay | ||
| Barcode Scanning | ||
| FieldEdge Mobile App | ||
| Mobile Access | ||
| Mobile App Licenses | ||
| Mobile Work Order Creation | ||
| Offline Access | ||
| ServiceM8 Lite for Android | ||
| Signature Capture |
Navigation (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Integrated Navigation |
Network (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| ServiceM8 Network |
Notifications (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Schedule Change Notifications |
Payments (0 vs 6)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Automated Payment Follow-ups | ||
| Credit Card Payments | ||
| Deposits | ||
| Mobile Payments | ||
| Online Card Payments | ||
| Tap to Pay on iPhone |
Phone System (0 vs 6)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| After Hours Call Routing | ||
| Call Groups | ||
| Call Recording & Transcription | ||
| Caller ID | ||
| Remote Working | ||
| ServiceM8 Phone |
Quoting (0 vs 4)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Bundles | ||
| Online Quote Acceptance | ||
| Proposals | ||
| Quote Options |
Reporting (0 vs 3)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Reporting | ||
| Shift GPS Report | ||
| Smart Report Helper |
Routing (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Auto Routing |
Sales & Marketing (4 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Lead Tracking | ||
| Marketing & Email | ||
| MarketingEdge | ||
| Prospect Tracking |
Sales & Pricing (5 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| FieldEdge Flat Rate | ||
| Multi-Option Quotes | ||
| Pricebook & Flat Rate Pricing | ||
| Proposal Pro | ||
| Quotes |
Scheduling (0 vs 2)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Recurring Jobs & Maintenance Scheduling | ||
| Scheduling |
Scheduling & Dispatching (4 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Advanced Dispatching | ||
| Call Booking | ||
| Dispatch Board | ||
| Scheduling & Billing |
Security (0 vs 2)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Account Activity Log | ||
| Two Step Authentication |
Signatures (0 vs 2)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Electronic Signature | ||
| Remote Client Signature |
Support (3 vs 0)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Field Services Academy | ||
| Navigator Knowledge Base | ||
| Onboarding Specialist |
Task Management (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Checklists & Tasks |
Team Management (0 vs 3)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Activity Feed | ||
| Staff GPS & Status | ||
| Urgent Dispatch |
Templates (0 vs 2)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Email & SMS Templates | ||
| Job Templates |
Time Tracking (0 vs 4)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Auto Time Tracking | ||
| Smart Labour | ||
| Timesheets | ||
| Trip Time Tracking |
Voice Control (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Siri Shortcuts |
Web (0 vs 1)
| Feature | FieldEdge | ServiceM8 |
|---|---|---|
| Website & Email |
Unique Features
Only in FieldEdge (43)
Dashboard
Performance & Commission Tracking
Saved Reports
Automated Alerts
Reminders
FieldEdge Payments
Integrated Payments
Invoicing
Mobile Invoicing
Integrated SMS Texting
Outbound Call Recording
Advanced Service Agreements
Consumer Management Portal
Customer History
Customer Management
Mobile Customer Information
Service Agreements
QuickBooks Integration
Purchases
Replenishment
+ 23 more unique features
Only in ServiceM8 (86)
AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App
+ 66 more unique features
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