Fathom vs Responsive
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Fathom offers fewer features (36 vs 70) and fewer integrations (5 vs 9). Starting price: Fathom at $19/mo vs Responsive at Contact Sales. Fathom has 34 unique features while Responsive has 68 unique features, with 2 features in common.
| Fathom | Responsive | |
|---|---|---|
| Category | Sales Engagement | Sales Engagement |
| Total Features | 36 | 70 |
| AI-Powered Features | 13 | 16 |
| Starting Price | $19/mo | Contact Sales |
| Pricing Tiers | 4 | 4 |
| Integrations | 5 | 9 |
| Shared Features | 2 | |
| Shared Integrations | 1 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 9)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Agent Studio | ||
| AI-powered Content Generation | ||
| AI-powered Editing with Pre-built Prompts | ||
| Analysis Agent | ||
| Collaborator Recommendations | ||
| Executive Summary Agent | ||
| Fit Analysis Agent | ||
| Omnichannel Answering Agent | ||
| Responsive AI Agents |
AI Insights (7 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Follow-up Emails | ||
| AI-Generated Action Items | ||
| Advanced Summaries | ||
| Ask Fathom (Conversational AI) | ||
| Basic Summaries | ||
| Custom Meeting Bot | ||
| Instant AI Call Summaries |
Administration (0 vs 10)
| Feature | Fathom | Responsive |
|---|---|---|
| Admin and Reporting | ||
| Automated Account Provisioning | ||
| Business Units | ||
| Custom Email Domains | ||
| Custom Roles | ||
| Data Egress | ||
| Data Retention Policies | ||
| System Admin Fallback | ||
| User Management & Collaboration | ||
| User Merge |
Analysis (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Requirements Analysis | ||
| Survey for Fit Analysis |
Analytics (2 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Scorecards | ||
| Coaching Metrics | ||
| Executive Dashboard | ||
| TRACE Score |
CRM Integration (2 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Customer View | ||
| Deal View |
Collaboration (4 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Comments & Mentions | ||
| Team Folders | ||
| Team Playlists | ||
| Team Workspace |
Content Management (1 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Clips and Playlists |
Deployment (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Dedicated Cloud Deployment | ||
| GovCloud Deployment |
Development (0 vs 1)
| Feature | Fathom | Responsive |
|---|---|---|
| Sandbox |
Document Management (0 vs 3)
| Feature | Fathom | Responsive |
|---|---|---|
| Templates & Export | ||
| Trust Center | ||
| eSignature |
Integration (5 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Automation Integrations | ||
| CRM Syncs | ||
| Field Sync | ||
| Public API | ||
| Slack Integration |
Integrations (0 vs 14)
| Feature | Fathom | Responsive |
|---|---|---|
| API Connector | ||
| BI Tools Integration | ||
| CRM Integration | ||
| Cloud Storage Integration | ||
| Collaboration Tools Integration | ||
| Data Feed | ||
| Desk Support Integration | ||
| Directory Integrations | ||
| External Data Sources | ||
| Integration Connectors | ||
| Premium Connectors | ||
| Sales Enablement Integration | ||
| Slack Integration | ||
| Teams Integration |
Knowledge Management (0 vs 3)
| Feature | Fathom | Responsive |
|---|---|---|
| Content Library | ||
| Library Management | ||
| LookUp |
Localization (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Content Translation | ||
| Multilingual UI |
Project Management (0 vs 2)
| Feature | Fathom | Responsive |
|---|---|---|
| Guided Projects | ||
| Response Projects |
Recording (3 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Call Downloads | ||
| Unlimited Call Storage | ||
| Unlimited Recordings |
Reporting (0 vs 3)
| Feature | Fathom | Responsive |
|---|---|---|
| Custom Report Builder | ||
| Event Reporting | ||
| Standard Reports |
Search & Discovery (4 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| AI Search Alerts | ||
| Attendee and Keyword Search | ||
| Global Team Search | ||
| Keyword Alerts |
Search & Retrieval (0 vs 3)
| Feature | Fathom | Responsive |
|---|---|---|
| Ask | ||
| Intake Request Lookup | ||
| Smart Search |
Security (3 vs 8)
| Feature | Fathom | Responsive |
|---|---|---|
| 256-bit Encryption | ||
| Advanced Security Controls | ||
| Custom Data Retention Policies | ||
| Customer Managed Encryption Key | ||
| Domain Validation | ||
| Multi-factor Authentication | ||
| SAML-based SSO | ||
| SOC 2 Type 2 Compliance | ||
| Scheduled Backups | ||
| Single Sign-On (SSO) | ||
| Single Sign-on (SSO) |
Settings (2 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Custom Bot Name | ||
| Disable In-Meeting Banner |
Support (1 vs 6)
| Feature | Fathom | Responsive |
|---|---|---|
| Help & Community | ||
| Premium Onboarding | ||
| Premium Support Package | ||
| Professional Services | ||
| Responsive Academy | ||
| Responsive Community | ||
| Standard Data Migration |
Transcription (2 vs 0)
| Feature | Fathom | Responsive |
|---|---|---|
| Customized Transcription Vocabulary | ||
| Unlimited Transcriptions |
Unique Features
Only in Fathom (34)
Advanced Summaries
AI Follow-up Emails
AI-Generated Action Items
Ask Fathom (Conversational AI)
Basic Summaries
Custom Meeting Bot
Instant AI Call Summaries
AI Scorecards
Coaching Metrics
Comments & Mentions
Team Folders
Team Playlists
Team Workspace
Clips and Playlists
Customer View
Deal View
Automation Integrations
CRM Syncs
Field Sync
Public API
+ 14 more unique features
Only in Responsive (68)
Admin and Reporting
Automated Account Provisioning
Business Units
Custom Email Domains
Custom Roles
Data Egress
Data Retention Policies
System Admin Fallback
User Management & Collaboration
User Merge
AI Agent Studio
AI-powered Content Generation
AI-powered Editing with Pre-built Prompts
Analysis Agent
Collaborator Recommendations
Executive Summary Agent
Fit Analysis Agent
Omnichannel Answering Agent
Responsive AI Agents
Requirements Analysis
+ 48 more unique features
Want to build your own alternative to Fathom or Responsive?
Analyze it with Reap