Eventbrite vs Request Tracker
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Eventbrite offers fewer features (49 vs 68) and more integrations (34 vs 7). Starting price: Eventbrite at $99/mo vs Request Tracker at Free. Eventbrite has 49 unique features while Request Tracker has 68 unique features, with 0 features in common.
| Eventbrite | Request Tracker | |
|---|---|---|
| Category | Event Management | Event Management |
| Total Features | 49 | 68 |
| AI-Powered Features | 4 | 0 |
| Starting Price | $99/mo | Free |
| Pricing Tiers | 4 | 2 |
| Integrations | 34 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 74% | 90% |
Feature Comparison by Category
AI (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| AI Event Recommendations |
Access Control (0 vs 3)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Custom Roles and Permissions | ||
| Fine-Grained Rights and Access Control | ||
| Role Based Security |
Administration (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| RT Configuration in Web Admin UI |
Analytics (4 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Event Analytics Dashboard | ||
| Post-Event Surveys | ||
| Referral Tracking | ||
| Revenue Reporting |
Asset Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Tangible and Intangible Asset Management |
Audit & Compliance (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Full Conversation History | ||
| Full Ticket Audit Trail |
Authentication (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Active Directory, SAML, and Other Authentication |
Automation (0 vs 6)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Automated Custom Templates | ||
| Automatic Ticket Assignment | ||
| Automation via Scrips and Actions | ||
| Scheduled Tickets | ||
| Ticket Automation | ||
| Ticket Escalations |
Branding (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Custom Event Branding |
Change Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Change Management |
Collaboration (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Ticket Locking |
Communication (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Live Chat | ||
| Private Internal Notes |
Compliance (3 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Accessibility Features | ||
| Age Verification | ||
| GDPR Compliance | ||
| GDPR Support |
Core (3 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Event Creation Wizard | ||
| Registration Management | ||
| Ticketing System |
Customer Communication (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Live Chat Hosting Server |
Customer Experience (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Satisfaction Surveys | ||
| Self-Service Customer Portal |
Customization (0 vs 5)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Customizable Ticket Statuses | ||
| Theme Builder for Branding | ||
| Ticket Entry Form Builder | ||
| Unlimited Custom Fields | ||
| Unlimited Customizable Queues |
Data Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Data Export |
Developer (2 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| API Access | ||
| Webhook Support |
Efficiency (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Duplicate Event Templates |
Email (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Rich Message Types |
Email Composer (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| WYSIWYG Editor |
Email Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Seamless Email Integration |
Engagement (3 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Attendee Engagement Tools | ||
| Live Polling | ||
| Networking Features |
Enterprise (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| White Label Solutions |
Events (9 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Attendee App | ||
| Badge Printing | ||
| Capacity Management | ||
| Hybrid Event Support | ||
| Mobile Check-In App | ||
| Session Scheduling | ||
| Speaker Management | ||
| Venue Management | ||
| Virtual Event Hosting |
Extensibility (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| RT Extensions |
File Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Drag and Drop Attachments |
Hosting (0 vs 3)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| AWS Image Deployment | ||
| Cloud RT Hosting | ||
| On-Premise Deployment |
Incident Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Incident Management with RTIR |
Infrastructure (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Scalability |
Integration (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Command-Line Interface | ||
| RSS Feeds |
Integrations (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| REST 2 API + Zapier |
Knowledge Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Knowledge Base / Articles |
Localization (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Multilingual UI |
Marketing (5 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Bulk Email Campaigns | ||
| Conversion Optimization | ||
| Email Marketing Tools | ||
| SEO Optimization | ||
| Social Media Integration |
Monetization (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Sponsored Events |
Notifications (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Automatic Notifications |
Organization (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Ticket Priority | ||
| Ticket Tagging |
Payments (4 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Automatic Tax Calculation | ||
| Multi-Currency Support | ||
| Payment Processing | ||
| Refund Management |
Pricing (2 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Dynamic Pricing | ||
| Promo Code Generator |
Promotion (2 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Event Calendar | ||
| Event Listing Page |
Registration (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Custom Questions |
Reporting (0 vs 6)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Advanced Reporting | ||
| Charting Interface | ||
| Data Visualization with Charts | ||
| Report Exports | ||
| Scheduled Reports and Dashboards | ||
| Transaction Query Builder |
SLA (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Business Hours Support for SLA | ||
| SLA Management |
Search (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Full Text Searching | ||
| Multiple Search Options |
Security (1 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Fraud Detection | ||
| PGP and S/MIME Support |
Support (1 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Priority Support |
Support Services (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Extension Customization Support | ||
| Workflow Design Support |
Ticketing (4 vs 0)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Gift Ticket Feature | ||
| Group Ticket Sales | ||
| Resale Management | ||
| Waitlist Management |
Time Management (0 vs 1)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Time Tracking |
UI/UX (0 vs 3)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Dark Theme | ||
| Inline Edit | ||
| Responsive Theme Design |
Workflow (0 vs 3)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Approvals | ||
| Bulk Actions | ||
| Predefined Ticket Actions |
Workflow Automation (0 vs 2)
| Feature | Eventbrite | Request Tracker |
|---|---|---|
| Automated Workflows | ||
| Workflow Builder |
Unique Features
Only in Eventbrite (49)
AI Event Recommendations
Event Analytics Dashboard
Post-Event Surveys
Referral Tracking
Revenue Reporting
Custom Event Branding
Accessibility Features
Age Verification
GDPR Compliance
Event Creation Wizard
Registration Management
Ticketing System
API Access
Webhook Support
Duplicate Event Templates
Attendee Engagement Tools
Live Polling
Networking Features
White Label Solutions
Attendee App
+ 29 more unique features
Only in Request Tracker (68)
Custom Roles and Permissions
Fine-Grained Rights and Access Control
Role Based Security
RT Configuration in Web Admin UI
Tangible and Intangible Asset Management
Full Conversation History
Full Ticket Audit Trail
Active Directory, SAML, and Other Authentication
Automated Custom Templates
Automatic Ticket Assignment
Automation via Scrips and Actions
Scheduled Tickets
Ticket Automation
Ticket Escalations
Change Management
Ticket Locking
Live Chat
Private Internal Notes
GDPR Support
Live Chat Hosting Server
+ 48 more unique features
View Eventbrite details View Request Tracker details Eventbrite alternatives Request Tracker alternatives
Want to build your own alternative to Eventbrite or Request Tracker?
Analyze it with Reap