Epicor vs TrueLoyal
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Epicor offers more features (72 vs 63) and more integrations (5 vs 3). Both start at Contact Sales. Epicor has 72 unique features while TrueLoyal has 63 unique features, with 0 features in common.
| Epicor | TrueLoyal | |
|---|---|---|
| Category | Financial Management | Financial Management |
| Total Features | 72 | 63 |
| AI-Powered Features | 3 | 11 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 1 |
| Integrations | 5 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 90% |
Feature Comparison by Category
AI (3 vs 5)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| AI-Powered Loyalty | ||
| Churn Prediction | ||
| Cohort of One | ||
| Epicor Grow | ||
| Epicor Prism | ||
| Grow AI | ||
| Natural Language Audience Discovery | ||
| Predictive Consumer Insights |
Business Intelligence (6 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Aftermarket Data Analytics | ||
| EMI | ||
| Epicor Data Analytics | ||
| Epicor Strategic Pricing | ||
| Grow BI | ||
| Informance |
CRM (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Epicor Service CRM |
Communications (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Email & SMS |
Core Platform (0 vs 7)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Advanced Business Rules Engine | ||
| B2C, B2B, and B2B2C Support | ||
| Fully Customizable | ||
| Incentive Engine/Rewards Catalog | ||
| Multi Dimensional Loyalty | ||
| Omnichannel Loyalty | ||
| Omnichannel Program |
Data Analytics (0 vs 2)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Cross-channel Progressive Profiling | ||
| Zero & First Party Data |
Data Capture (0 vs 2)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| High-fidelity Transaction Data | ||
| Receipt Scanning |
Data Management (8 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Data Fabric | ||
| Data as a Service (DaaS) | ||
| Document Management | ||
| Epicor Digital Asset Management (DAM) | ||
| Epicor ECM | ||
| Kyklo Managed PIM | ||
| Kyklo Syndication | ||
| Vista Information Services |
Developer Tools (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| API Docs |
Digital Commerce (6 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Epicor CMS | ||
| Epicor CPQ | ||
| Epicor Commerce | ||
| Epicor Commerce for Automotive | ||
| Epicor Listing Expert | ||
| SalesPro |
ERP (8 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Epicor BisTrack | ||
| Epicor Eclipse | ||
| Epicor Indago | ||
| Epicor Kinetic | ||
| Epicor LumberTrack | ||
| Epicor Prophet 21 | ||
| Epicor Vision | ||
| Global Business Management |
Engagement (0 vs 9)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Advocacy Communities | ||
| Engage Beyond Transactions | ||
| Gamification | ||
| In-Store Incentives | ||
| Personalization | ||
| Product Sampling | ||
| Ratings & Reviews | ||
| Surveys & Polls | ||
| User-Generated Content |
Financial Management (8 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Collection Automation | ||
| Credit Card Payments | ||
| Epicor FP&A | ||
| Epicor Financials | ||
| Epicor Payments | ||
| Epicor Tax Connect | ||
| Financials Core | ||
| Requisition Management |
Gamification (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Streaks |
Infrastructure (1 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Certified Hardware | ||
| Scalability |
Integration (11 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| AtlasExchange | ||
| Complete EDI | ||
| Epicor Collaborate | ||
| Epicor EDI | ||
| Epicor Studio | ||
| HQXchange | ||
| Integration Platform as a Service | ||
| IntelligentXchange | ||
| ManagedXchange | ||
| PartnerXchange | ||
| Supplier Portal |
Integrations (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Social Commerce |
Manufacturing (4 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Acadia Connected Worker Platform | ||
| Epicor Advanced MES | ||
| Epicor Connected Process Control | ||
| Epicor IOT |
Personalization (0 vs 2)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| One-To-One Personalization | ||
| Segmentation and Personalization |
Program Types (0 vs 11)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Behavior-Based Loyalty | ||
| Cashback Loyalty | ||
| Earn & Burn Loyalty | ||
| Experiential Loyalty | ||
| Gamified Loyalty | ||
| Multi-Brand Loyalty | ||
| Partnered Loyalty | ||
| Points-Based Loyalty | ||
| Referral Loyalty | ||
| Subscription-Based Loyalty | ||
| Tiered Loyalty |
RMS (5 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Epicor Decor | ||
| Epicor Eagle | ||
| Epicor Eagle for the Aftermarket (Eagle Auto) | ||
| Epicor Fusion | ||
| Epicor Propello |
Reporting (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Advanced Reports |
Scalability (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Multi-Region Loyalty |
Security (0 vs 3)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Compliance | ||
| Role Based Access | ||
| Security |
Service Management (2 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Epicor Field Service Management | ||
| Integrated Service Estimator |
Services (0 vs 14)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Continuous Performance Evaluation | ||
| Data & Analytics | ||
| Data Analysis Service | ||
| Data-Driven Program Design | ||
| Financial Modeling | ||
| Impact Analysis | ||
| Loyalty Market Research | ||
| Loyalty Program Strategy | ||
| Managed Insights | ||
| Onboarding Assistance | ||
| Optimized Commercial Modeling | ||
| Program Operations & Management | ||
| Quarterly Business Review | ||
| Strategic Consulting |
Supply Chain (9 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| EXTRA | ||
| Elite | ||
| Epicor Catalog for Automotive | ||
| Epicor IP&O | ||
| Epicor PartExpert | ||
| Epicor Parts Network | ||
| Epicor Quick Ship | ||
| Epicor Supplier Services | ||
| Epicor Warehouse Management (WMS) |
User Experience (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Loyalty App & Microsite |
Unique Features
Only in Epicor (72)
Epicor Grow
Epicor Prism
Grow AI
Aftermarket Data Analytics
EMI
Epicor Data Analytics
Epicor Strategic Pricing
Grow BI
Informance
Epicor Service CRM
Data as a Service (DaaS)
Data Fabric
Document Management
Epicor Digital Asset Management (DAM)
Epicor ECM
Kyklo Managed PIM
Kyklo Syndication
Vista Information Services
Epicor CMS
Epicor Commerce
+ 52 more unique features
Only in TrueLoyal (63)
AI-Powered Loyalty
Churn Prediction
Cohort of One
Natural Language Audience Discovery
Predictive Consumer Insights
Email & SMS
Advanced Business Rules Engine
B2C, B2B, and B2B2C Support
Fully Customizable
Incentive Engine/Rewards Catalog
Multi Dimensional Loyalty
Omnichannel Loyalty
Omnichannel Program
Cross-channel Progressive Profiling
Zero & First Party Data
High-fidelity Transaction Data
Receipt Scanning
API Docs
Advocacy Communities
Engage Beyond Transactions
+ 43 more unique features
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