Epicor vs TrueLoyal

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Epicor offers more features (72 vs 63) and more integrations (5 vs 3). Both start at Contact Sales. Epicor has 72 unique features while TrueLoyal has 63 unique features, with 0 features in common.

EpicorTrueLoyal
CategoryFinancial ManagementFinancial Management
Total Features7263
AI-Powered Features311
Starting PriceContact SalesContact Sales
Pricing Tiers01
Integrations53
Shared Features0
Shared Integrations0
Data Quality70%90%

Feature Comparison by Category

AI (3 vs 5)

FeatureEpicorTrueLoyal
AI-Powered Loyalty
Churn Prediction
Cohort of One
Epicor Grow
Epicor Prism
Grow AI
Natural Language Audience Discovery
Predictive Consumer Insights

Business Intelligence (6 vs 0)

FeatureEpicorTrueLoyal
Aftermarket Data Analytics
EMI
Epicor Data Analytics
Epicor Strategic Pricing
Grow BI
Informance

CRM (1 vs 0)

FeatureEpicorTrueLoyal
Epicor Service CRM

Communications (0 vs 1)

FeatureEpicorTrueLoyal
Email & SMS

Core Platform (0 vs 7)

FeatureEpicorTrueLoyal
Advanced Business Rules Engine
B2C, B2B, and B2B2C Support
Fully Customizable
Incentive Engine/Rewards Catalog
Multi Dimensional Loyalty
Omnichannel Loyalty
Omnichannel Program

Data Analytics (0 vs 2)

FeatureEpicorTrueLoyal
Cross-channel Progressive Profiling
Zero & First Party Data

Data Capture (0 vs 2)

FeatureEpicorTrueLoyal
High-fidelity Transaction Data
Receipt Scanning

Data Management (8 vs 0)

FeatureEpicorTrueLoyal
Data Fabric
Data as a Service (DaaS)
Document Management
Epicor Digital Asset Management (DAM)
Epicor ECM
Kyklo Managed PIM
Kyklo Syndication
Vista Information Services

Developer Tools (0 vs 1)

FeatureEpicorTrueLoyal
API Docs

Digital Commerce (6 vs 0)

FeatureEpicorTrueLoyal
Epicor CMS
Epicor CPQ
Epicor Commerce
Epicor Commerce for Automotive
Epicor Listing Expert
SalesPro

ERP (8 vs 0)

FeatureEpicorTrueLoyal
Epicor BisTrack
Epicor Eclipse
Epicor Indago
Epicor Kinetic
Epicor LumberTrack
Epicor Prophet 21
Epicor Vision
Global Business Management

Engagement (0 vs 9)

FeatureEpicorTrueLoyal
Advocacy Communities
Engage Beyond Transactions
Gamification
In-Store Incentives
Personalization
Product Sampling
Ratings & Reviews
Surveys & Polls
User-Generated Content

Financial Management (8 vs 0)

FeatureEpicorTrueLoyal
Collection Automation
Credit Card Payments
Epicor FP&A
Epicor Financials
Epicor Payments
Epicor Tax Connect
Financials Core
Requisition Management

Gamification (0 vs 1)

FeatureEpicorTrueLoyal
Streaks

Infrastructure (1 vs 1)

FeatureEpicorTrueLoyal
Certified Hardware
Scalability

Integration (11 vs 0)

FeatureEpicorTrueLoyal
AtlasExchange
Complete EDI
Epicor Collaborate
Epicor EDI
Epicor Studio
HQXchange
Integration Platform as a Service
IntelligentXchange
ManagedXchange
PartnerXchange
Supplier Portal

Integrations (0 vs 1)

FeatureEpicorTrueLoyal
Social Commerce

Manufacturing (4 vs 0)

FeatureEpicorTrueLoyal
Acadia Connected Worker Platform
Epicor Advanced MES
Epicor Connected Process Control
Epicor IOT

Personalization (0 vs 2)

FeatureEpicorTrueLoyal
One-To-One Personalization
Segmentation and Personalization

Program Types (0 vs 11)

FeatureEpicorTrueLoyal
Behavior-Based Loyalty
Cashback Loyalty
Earn & Burn Loyalty
Experiential Loyalty
Gamified Loyalty
Multi-Brand Loyalty
Partnered Loyalty
Points-Based Loyalty
Referral Loyalty
Subscription-Based Loyalty
Tiered Loyalty

RMS (5 vs 0)

FeatureEpicorTrueLoyal
Epicor Decor
Epicor Eagle
Epicor Eagle for the Aftermarket (Eagle Auto)
Epicor Fusion
Epicor Propello

Reporting (0 vs 1)

FeatureEpicorTrueLoyal
Advanced Reports

Scalability (0 vs 1)

FeatureEpicorTrueLoyal
Multi-Region Loyalty

Security (0 vs 3)

FeatureEpicorTrueLoyal
Compliance
Role Based Access
Security

Service Management (2 vs 0)

FeatureEpicorTrueLoyal
Epicor Field Service Management
Integrated Service Estimator

Services (0 vs 14)

FeatureEpicorTrueLoyal
Continuous Performance Evaluation
Data & Analytics
Data Analysis Service
Data-Driven Program Design
Financial Modeling
Impact Analysis
Loyalty Market Research
Loyalty Program Strategy
Managed Insights
Onboarding Assistance
Optimized Commercial Modeling
Program Operations & Management
Quarterly Business Review
Strategic Consulting

Supply Chain (9 vs 0)

FeatureEpicorTrueLoyal
EXTRA
Elite
Epicor Catalog for Automotive
Epicor IP&O
Epicor PartExpert
Epicor Parts Network
Epicor Quick Ship
Epicor Supplier Services
Epicor Warehouse Management (WMS)

User Experience (0 vs 1)

FeatureEpicorTrueLoyal
Loyalty App & Microsite

Unique Features

Only in Epicor (72)

Epicor Grow
Epicor Prism
Grow AI
Aftermarket Data Analytics
EMI
Epicor Data Analytics
Epicor Strategic Pricing
Grow BI
Informance
Epicor Service CRM
Data as a Service (DaaS)
Data Fabric
Document Management
Epicor Digital Asset Management (DAM)
Epicor ECM
Kyklo Managed PIM
Kyklo Syndication
Vista Information Services
Epicor CMS
Epicor Commerce

+ 52 more unique features

Only in TrueLoyal (63)

AI-Powered Loyalty
Churn Prediction
Cohort of One
Natural Language Audience Discovery
Predictive Consumer Insights
Email & SMS
Advanced Business Rules Engine
B2C, B2B, and B2B2C Support
Fully Customizable
Incentive Engine/Rewards Catalog
Multi Dimensional Loyalty
Omnichannel Loyalty
Omnichannel Program
Cross-channel Progressive Profiling
Zero & First Party Data
High-fidelity Transaction Data
Receipt Scanning
API Docs
Advocacy Communities
Engage Beyond Transactions

+ 43 more unique features

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