Epicor vs TrueLoyal
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Epicor offers fewer features (33 vs 63) and more integrations (12 vs 3). Both start at Contact Sales. Epicor has 33 unique features while TrueLoyal has 63 unique features, with 0 features in common.
| Epicor | TrueLoyal | |
|---|---|---|
| Category | Financial Management | Financial Management |
| Total Features | 33 | 63 |
| AI-Powered Features | 3 | 11 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 0 | 1 |
| Integrations | 12 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 65% | 90% |
Feature Comparison by Category
AI (3 vs 5)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| AI Agent for RFQ Workflows | ||
| AI-Powered Loyalty | ||
| Churn Prediction | ||
| Cohort of One | ||
| Epicor Prism Business Communications | ||
| Natural Language Audience Discovery | ||
| People-Centric AI | ||
| Predictive Consumer Insights |
Analytics (2 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Business Intelligence | ||
| Data Analytics |
Automation (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| People-Centric Automation |
Cloud (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Cloud Deployment |
Commerce (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Digital Commerce |
Communications (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Email & SMS |
Content (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Digital Asset Management (DAM) |
Core ERP (3 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Enterprise Resource Planning | ||
| Epicor Kinetic | ||
| Epicor Prophet 21 |
Core Platform (0 vs 7)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Advanced Business Rules Engine | ||
| B2C, B2B, and B2B2C Support | ||
| Fully Customizable | ||
| Incentive Engine/Rewards Catalog | ||
| Multi Dimensional Loyalty | ||
| Omnichannel Loyalty | ||
| Omnichannel Program |
Data (2 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Data Management | ||
| Product Information Management |
Data Analytics (0 vs 2)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Cross-channel Progressive Profiling | ||
| Zero & First Party Data |
Data Capture (0 vs 2)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| High-fidelity Transaction Data | ||
| Receipt Scanning |
Developer Tools (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| API Docs |
Development (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Low-Code/No-Code Development |
ESG (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Sustainability Solutions |
Education (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Customer Education |
Engagement (0 vs 9)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Advocacy Communities | ||
| Engage Beyond Transactions | ||
| Gamification | ||
| In-Store Incentives | ||
| Personalization | ||
| Product Sampling | ||
| Ratings & Reviews | ||
| Surveys & Polls | ||
| User-Generated Content |
Finance (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Financial Management |
Gamification (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Streaks |
Infrastructure (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Scalability |
Integration (2 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Electronic Data Interchange (EDI) | ||
| Integration |
Integrations (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Social Commerce |
Inventory (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Warehouse Management (WMS) |
Manufacturing (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Manufacturing Execution (MES) |
Personalization (0 vs 2)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| One-To-One Personalization | ||
| Segmentation and Personalization |
Program Types (0 vs 11)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Behavior-Based Loyalty | ||
| Cashback Loyalty | ||
| Earn & Burn Loyalty | ||
| Experiential Loyalty | ||
| Gamified Loyalty | ||
| Multi-Brand Loyalty | ||
| Partnered Loyalty | ||
| Points-Based Loyalty | ||
| Referral Loyalty | ||
| Subscription-Based Loyalty | ||
| Tiered Loyalty |
Reporting (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Advanced Reports |
Retail (2 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Epicor Propello | ||
| Retail Management Systems (RMS) |
Sales (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Configure Price Quote (CPQ) |
Scalability (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Multi-Region Loyalty |
Security (1 vs 3)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Compliance | ||
| Cybersecurity | ||
| Role Based Access | ||
| Security |
Service (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Service Management |
Services (2 vs 14)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Cloud Migrations | ||
| Continuous Performance Evaluation | ||
| Data & Analytics | ||
| Data Analysis Service | ||
| Data-Driven Program Design | ||
| Financial Modeling | ||
| Impact Analysis | ||
| Loyalty Market Research | ||
| Loyalty Program Strategy | ||
| Managed Insights | ||
| Onboarding Assistance | ||
| Optimized Commercial Modeling | ||
| Professional Services | ||
| Program Operations & Management | ||
| Quarterly Business Review |
Supply Chain (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Supply Chain Management |
Support (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| EpicCare Support |
Technology (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| IoT Integration |
User Experience (0 vs 1)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Loyalty App & Microsite |
Workforce (1 vs 0)
| Feature | Epicor | TrueLoyal |
|---|---|---|
| Connected Worker Platform |
Unique Features
Only in Epicor (33)
AI Agent for RFQ Workflows
Epicor Prism Business Communications
People-Centric AI
Business Intelligence
Data Analytics
People-Centric Automation
Cloud Deployment
Digital Commerce
Digital Asset Management (DAM)
Enterprise Resource Planning
Epicor Kinetic
Epicor Prophet 21
Data Management
Product Information Management
Low-Code/No-Code Development
Customer Education
Sustainability Solutions
Financial Management
Electronic Data Interchange (EDI)
Integration
+ 13 more unique features
Only in TrueLoyal (63)
AI-Powered Loyalty
Churn Prediction
Cohort of One
Natural Language Audience Discovery
Predictive Consumer Insights
Email & SMS
Advanced Business Rules Engine
B2C, B2B, and B2B2C Support
Fully Customizable
Incentive Engine/Rewards Catalog
Multi Dimensional Loyalty
Omnichannel Loyalty
Omnichannel Program
Cross-channel Progressive Profiling
Zero & First Party Data
High-fidelity Transaction Data
Receipt Scanning
API Docs
Advocacy Communities
Engage Beyond Transactions
+ 43 more unique features
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