SaaSipedia

Brightly vs ServiceM8

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Brightly offers fewer features (18 vs 87) and fewer integrations (1 vs 10). Starting price: Brightly at Contact Sales vs ServiceM8 at $29/mo. Brightly has 18 unique features while ServiceM8 has 87 unique features, with 0 features in common.

BrightlyServiceM8
CategoryField Service ManagementField Service Management
Total Features1887
AI-Powered Features14
Starting PriceContact Sales$29/mo
Pricing Tiers05
Integrations110
Shared Features0
Shared Integrations0
Data Quality40%95%

Feature Comparison by Category

AI (0 vs 1)

FeatureBrightlyServiceM8
AI Smart Helpers

Analytics (1 vs 2)

FeatureBrightlyServiceM8
Job Costing
Job Profitability
Predictive Analytics

Asset Management (1 vs 1)

FeatureBrightlyServiceM8
Asset Lifecycle Management
Asset Management

Billing (0 vs 1)

FeatureBrightlyServiceM8
Markup Billing

Booking (0 vs 1)

FeatureBrightlyServiceM8
Online Bookings

Branding (0 vs 1)

FeatureBrightlyServiceM8
Photo Branding

Calendar (0 vs 1)

FeatureBrightlyServiceM8
Calendar Import

Client Management (0 vs 1)

FeatureBrightlyServiceM8
Job & Client History

Communication (0 vs 9)

FeatureBrightlyServiceM8
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS

Compliance (1 vs 0)

FeatureBrightlyServiceM8
Compliance Management

Core (0 vs 1)

FeatureBrightlyServiceM8
Job Management

Data Management (1 vs 0)

FeatureBrightlyServiceM8
Centralized Data Management

Desktop (0 vs 1)

FeatureBrightlyServiceM8
Mac & PC App

Dispatch (0 vs 1)

FeatureBrightlyServiceM8
Dispatch Map

Documents (0 vs 1)

FeatureBrightlyServiceM8
Document Scanning

Email (0 vs 1)

FeatureBrightlyServiceM8
Inbox

Financial Planning (4 vs 0)

FeatureBrightlyServiceM8
Budget Forecasting
Capital Planning
Financial Planning Support
Funding Request Validation

Forms (0 vs 4)

FeatureBrightlyServiceM8
Electronic Forms
Forms & Certificates
PDF Fill-in
Purchased Forms

Integration (0 vs 5)

FeatureBrightlyServiceM8
Accounting Integrations
Automated Supplier Import
Supplier Invoice Import
Supplier Invoice Importing
Timesheet Export

Invoicing (0 vs 3)

FeatureBrightlyServiceM8
Live Invoice Statements
Progress Invoicing
Quoting & Invoicing

Knowledge Management (0 vs 2)

FeatureBrightlyServiceM8
Billing Knowledge
Knowledge

Maintenance (2 vs 0)

FeatureBrightlyServiceM8
Equipment Failure Prevention
Preventative Maintenance Scheduling

Media (0 vs 3)

FeatureBrightlyServiceM8
Notes, Photos & Videos
Photo Markup & Diagrams
Video Transcription

Mobile (1 vs 6)

FeatureBrightlyServiceM8
Apple CarPlay
Barcode Scanning
Mobile Access
Mobile CMMS App
Offline Access
ServiceM8 Lite for Android
Signature Capture

Navigation (0 vs 1)

FeatureBrightlyServiceM8
Integrated Navigation

Network (0 vs 1)

FeatureBrightlyServiceM8
ServiceM8 Network

Notifications (0 vs 1)

FeatureBrightlyServiceM8
Schedule Change Notifications

Operations (2 vs 0)

FeatureBrightlyServiceM8
Downtime Reduction
Resource Optimization

Payments (0 vs 6)

FeatureBrightlyServiceM8
Automated Payment Follow-ups
Credit Card Payments
Deposits
Mobile Payments
Online Card Payments
Tap to Pay on iPhone

Phone System (0 vs 6)

FeatureBrightlyServiceM8
After Hours Call Routing
Call Groups
Call Recording & Transcription
Caller ID
Remote Working
ServiceM8 Phone

Quoting (0 vs 4)

FeatureBrightlyServiceM8
Bundles
Online Quote Acceptance
Proposals
Quote Options

Reporting (0 vs 3)

FeatureBrightlyServiceM8
Reporting
Shift GPS Report
Smart Report Helper

Risk Management (1 vs 0)

FeatureBrightlyServiceM8
Risk Minimization

Routing (0 vs 1)

FeatureBrightlyServiceM8
Auto Routing

Safety (1 vs 0)

FeatureBrightlyServiceM8
Safety Management

Scheduling (0 vs 2)

FeatureBrightlyServiceM8
Recurring Jobs & Maintenance Scheduling
Scheduling

Security (0 vs 2)

FeatureBrightlyServiceM8
Account Activity Log
Two Step Authentication

Signatures (0 vs 2)

FeatureBrightlyServiceM8
Electronic Signature
Remote Client Signature

Support (1 vs 0)

FeatureBrightlyServiceM8
Live Chat Support

Task Management (0 vs 1)

FeatureBrightlyServiceM8
Checklists & Tasks

Team Management (0 vs 3)

FeatureBrightlyServiceM8
Activity Feed
Staff GPS & Status
Urgent Dispatch

Templates (0 vs 2)

FeatureBrightlyServiceM8
Email & SMS Templates
Job Templates

Time Tracking (0 vs 4)

FeatureBrightlyServiceM8
Auto Time Tracking
Smart Labour
Timesheets
Trip Time Tracking

Voice Control (0 vs 1)

FeatureBrightlyServiceM8
Siri Shortcuts

Web (0 vs 1)

FeatureBrightlyServiceM8
Website & Email

Work Order Management (1 vs 0)

FeatureBrightlyServiceM8
Work Order Management

Workflow Management (1 vs 0)

FeatureBrightlyServiceM8
Maintenance Workflow Acceleration

Unique Features

Only in Brightly (18)

Predictive Analytics
Asset Lifecycle Management
Compliance Management
Centralized Data Management
Budget Forecasting
Capital Planning
Financial Planning Support
Funding Request Validation
Equipment Failure Prevention
Preventative Maintenance Scheduling
Mobile CMMS App
Downtime Reduction
Resource Optimization
Risk Minimization
Safety Management
Live Chat Support
Work Order Management
Maintenance Workflow Acceleration

Only in ServiceM8 (87)

AI Smart Helpers
Job Costing
Job Profitability
Asset Management
Markup Billing
Online Bookings
Photo Branding
Calendar Import
Job & Client History
Booking Confirmations
Booking Reminders
Customer Feedback
Email Management
On the Way SMS
Quote Follow-up
Staff Messaging
Track My Arrival
Two-Way SMS
Job Management
Mac & PC App

+ 67 more unique features

View Brightly details View ServiceM8 details Brightly alternatives ServiceM8 alternatives

Want to build your own alternative to Brightly or ServiceM8?

Analyze it with Reap