Dassault Systèmes 3DEXPERIENCE vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Dassault Systèmes 3DEXPERIENCE offers fewer features (20 vs 98) and fewer integrations (1 vs 4). Starting price: Dassault Systèmes 3DEXPERIENCE at Contact Sales vs Vivantio at $49/mo. Dassault Systèmes 3DEXPERIENCE has 20 unique features while Vivantio has 98 unique features, with 0 features in common.
| Dassault Systèmes 3DEXPERIENCE | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 20 | 98 |
| AI-Powered Features | 5 | 10 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 0 | 1 |
| Integrations | 1 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
AI & Intelligence (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Generative Economy Capabilities | ||
| Industrial AI |
Asset Management (0 vs 10)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| Impact Maps |
Automation (0 vs 12)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
Automotive (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Efficient Multi-Energy Platform | ||
| Sustainable Multi-functional Vehicle Experience |
CRM (0 vs 5)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Collaboration (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Collaborative Platform |
Communication (0 vs 5)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (0 vs 3)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Out Of Office | ||
| Working Time Plans |
Consumer Products (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Perfect Consumer Product Experience | ||
| Perfect Product Staging |
Core Platform (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Virtual Twin Technology |
Customer Portal (0 vs 11)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Data Integration (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Single Digital Thread |
Design & Simulation (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| 3D Modeling and Simulation |
Developer (0 vs 2)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Education & Training (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| 3DEXPERIENCE EDU | ||
| Training Services & Certification |
Feedback (0 vs 3)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Industry Solutions (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Industry Solution Experiences |
Infrastructure (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Cloud-Based Platform |
Knowledge Base (0 vs 10)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Lifecycle Management (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Product Lifecycle Management (PLM) |
Manufacturing (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Manufacturing Execution System (MES) |
Product Data (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Bill of Materials Management |
Reporting (0 vs 14)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
SMB Solution (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| 3DEXPERIENCE PLM Express for SMBs |
Security (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Multiple IdP |
Simulation (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| SIMULIA PowerFLOW |
Supply Chain (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Supply Chain Virtualization |
Task Management (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Configurable Ticket Types |
Vendor Management (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Third Party Management |
Workspace (0 vs 4)
| Feature | Dassault Systèmes 3DEXPERIENCE | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Dassault Systèmes 3DEXPERIENCE (20)
Generative Economy Capabilities
Industrial AI
Efficient Multi-Energy Platform
Sustainable Multi-functional Vehicle Experience
Collaborative Platform
Perfect Consumer Product Experience
Perfect Product Staging
Virtual Twin Technology
Single Digital Thread
3D Modeling and Simulation
3DEXPERIENCE EDU
Training Services & Certification
Industry Solution Experiences
Cloud-Based Platform
Product Lifecycle Management (PLM)
Manufacturing Execution System (MES)
Bill of Materials Management
SIMULIA PowerFLOW
3DEXPERIENCE PLM Express for SMBs
Supply Chain Virtualization
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
View Dassault Systèmes 3DEXPERIENCE details View Vivantio details Dassault Systèmes 3DEXPERIENCE alternatives Vivantio alternatives
Want to build your own alternative to Dassault Systèmes 3DEXPERIENCE or Vivantio?
Analyze it with Reap