Dassault Systèmes 3DEXPERIENCE vs Jira Service Management
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Dassault Systèmes 3DEXPERIENCE offers fewer features (20 vs 61) and fewer integrations (1 vs 11). Starting price: Dassault Systèmes 3DEXPERIENCE at Contact Sales vs Jira Service Management at $20/mo. Dassault Systèmes 3DEXPERIENCE has 20 unique features while Jira Service Management has 61 unique features, with 0 features in common.
| Dassault Systèmes 3DEXPERIENCE | Jira Service Management | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 20 | 61 |
| AI-Powered Features | 5 | 10 |
| Starting Price | Contact Sales | $20/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 1 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 95% |
Feature Comparison by Category
AI (0 vs 6)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| 24/7 Self-Service AI Teammates | ||
| AI-Powered Request Triage | ||
| AI-Powered Virtual Service Agent | ||
| Rovo Agents | ||
| Rovo Search and Chat | ||
| Smart Context with Teamwork Graph |
AI & Intelligence (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Generative Economy Capabilities | ||
| Industrial AI |
AIOps (0 vs 4)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| AI Incident Creation | ||
| AI Post-Incident Reviews | ||
| AI Risk Assessment | ||
| Alert Grouping |
Administration (0 vs 2)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Advanced Admin Controls | ||
| Multiple Sites |
Analytics (0 vs 2)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Atlassian Analytics and Data Lake | ||
| Cross-product Insights |
Asset Management (0 vs 4)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Asset and Configuration Management | ||
| Asset and Service Repository | ||
| Service Dependency Management | ||
| Service Registry |
Automation (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Unlimited Automations |
Automotive (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Efficient Multi-Energy Platform | ||
| Sustainable Multi-functional Vehicle Experience |
Change Management (0 vs 5)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Change Calendar | ||
| Change Management Configuration | ||
| Change Risk Assessment | ||
| Deployment Gating with CI/CD Tools | ||
| Deployment Tracking |
Collaboration (1 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Collaborative Platform | ||
| Dev and Ops Collaboration |
Communication (0 vs 2)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Status Pages | ||
| Unlimited Email Notifications |
Consumer Products (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Perfect Consumer Product Experience | ||
| Perfect Product Staging |
Core ITSM (0 vs 6)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Asset Management | ||
| Change Management | ||
| Configuration Management | ||
| Incident Management | ||
| Problem Management | ||
| Request Management |
Core Platform (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Virtual Twin Technology |
Data Integration (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Single Digital Thread |
Data Management (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Alert Data Retention |
Design & Simulation (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| 3D Modeling and Simulation |
Education & Training (2 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| 3DEXPERIENCE EDU | ||
| Training Services & Certification |
Incident Management (0 vs 9)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Active Incident Monitoring | ||
| Advanced Incident and Problem Management | ||
| Alert Notifications and Routing | ||
| Alerts and On-Call Schedules | ||
| Incident Stakeholder Communication | ||
| Incident Template | ||
| Major Incident Escalation | ||
| On-Call Schedule Management | ||
| Real-time Incident Monitoring |
Industry Solutions (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Industry Solution Experiences |
Infrastructure (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Cloud-Based Platform |
Integration (0 vs 5)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| 1,000+ Marketplace Apps and Integrations | ||
| Chat Integration | ||
| Integrations for ChatOps and Monitoring | ||
| Link Requests to Jira Issues | ||
| Rich APIs |
Knowledge Management (0 vs 3)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Custom-Branded Help Center | ||
| Embedded Knowledge Base | ||
| Multiple Help Centers |
Lifecycle Management (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Product Lifecycle Management (PLM) |
Localization (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Multi-language Support |
Manufacturing (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Manufacturing Execution System (MES) |
Mobile (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Mobile App |
Platform (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Service Collection |
Product Data (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Bill of Materials Management |
Reporting (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Default and Customizable Reports |
Request Management (0 vs 2)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Customizable Forms and Workflows | ||
| Multi-channel Support |
SMB Solution (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| 3DEXPERIENCE PLM Express for SMBs |
Security (0 vs 3)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Audit Logs | ||
| Enterprise-grade Identity and Access Management | ||
| Multi-region Data Residency |
Simulation (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| SIMULIA PowerFLOW |
Supply Chain (1 vs 0)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| Supply Chain Virtualization |
Templates (0 vs 1)
| Feature | Dassault Systèmes 3DEXPERIENCE | Jira Service Management |
|---|---|---|
| ESM Templates |
Unique Features
Only in Dassault Systèmes 3DEXPERIENCE (20)
Generative Economy Capabilities
Industrial AI
Efficient Multi-Energy Platform
Sustainable Multi-functional Vehicle Experience
Collaborative Platform
Perfect Consumer Product Experience
Perfect Product Staging
Virtual Twin Technology
Single Digital Thread
3D Modeling and Simulation
3DEXPERIENCE EDU
Training Services & Certification
Industry Solution Experiences
Cloud-Based Platform
Product Lifecycle Management (PLM)
Manufacturing Execution System (MES)
Bill of Materials Management
SIMULIA PowerFLOW
3DEXPERIENCE PLM Express for SMBs
Supply Chain Virtualization
Only in Jira Service Management (61)
Advanced Admin Controls
Multiple Sites
24/7 Self-Service AI Teammates
AI-Powered Request Triage
AI-Powered Virtual Service Agent
Rovo Agents
Rovo Search and Chat
Smart Context with Teamwork Graph
AI Incident Creation
AI Post-Incident Reviews
AI Risk Assessment
Alert Grouping
Atlassian Analytics and Data Lake
Cross-product Insights
Asset and Configuration Management
Asset and Service Repository
Service Dependency Management
Service Registry
Unlimited Automations
Change Calendar
+ 41 more unique features
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