Creatio vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Creatio offers fewer features (19 vs 75) and fewer integrations (0 vs 10). Starting price: Creatio at Contact Sales vs Freshsales at $9/mo. Creatio has 19 unique features while Freshsales has 75 unique features, with 0 features in common.
| Creatio | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 19 | 75 |
| AI-Powered Features | 9 | 11 |
| Starting Price | Contact Sales | $9/mo |
| Pricing Tiers | 0 | 4 |
| Integrations | 0 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 95% |
Feature Comparison by Category
AI (4 vs 11)
| Feature | Creatio | Freshsales |
|---|---|---|
| AI Agent Builder | ||
| AI Trust and Governance | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Creatio.ai | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Natural Language Designer | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (0 vs 6)
| Feature | Creatio | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (1 vs 5)
| Feature | Creatio | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflow Automation | ||
| Workflows for Custom Modules |
CRM (1 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| AI-Native CRM |
Communication (0 vs 11)
| Feature | Creatio | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (0 vs 5)
| Feature | Creatio | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Customization (0 vs 11)
| Feature | Creatio | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Development (3 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| No-Code Platform Studio | ||
| No-Code Toolkit | ||
| Visual Designer |
Ecosystem (2 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Marketplace | ||
| Partner Catalog |
Industry Solutions (1 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Multi-Industry Support |
Integrations (0 vs 3)
| Feature | Creatio | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Learning (2 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Academy | ||
| No-Code Playbook |
Marketing (1 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Marketing Automation |
Marketing Automation (0 vs 7)
| Feature | Creatio | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (0 vs 7)
| Feature | Creatio | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (0 vs 7)
| Feature | Creatio | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (0 vs 2)
| Feature | Creatio | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Sales (2 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Lead Qualification Workflow | ||
| Sales Automation |
Service (1 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Service Automation |
Support (1 vs 0)
| Feature | Creatio | Freshsales |
|---|---|---|
| Success Portal |
Unique Features
Only in Creatio (19)
AI Agent Builder
AI Trust and Governance
Creatio.ai
Natural Language Designer
Workflow Automation
AI-Native CRM
No-Code Platform Studio
No-Code Toolkit
Visual Designer
Marketplace
Partner Catalog
Multi-Industry Support
Academy
No-Code Playbook
Marketing Automation
Lead Qualification Workflow
Sales Automation
Service Automation
Success Portal
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
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