ConnectWise PSA vs monday.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ConnectWise PSA offers fewer features (33 vs 74) and more integrations (9 vs 4). Starting price: ConnectWise PSA at Contact Sales vs monday.com at $9/mo. ConnectWise PSA has 32 unique features while monday.com has 73 unique features, with 1 features in common.
| ConnectWise PSA | monday.com | |
|---|---|---|
| Category | Project Management | Project Management |
| Total Features | 33 | 74 |
| AI-Powered Features | 2 | 43 |
| Starting Price | Contact Sales | $9/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 9 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI Credits |
AI & Automation (2 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI-driven Hyperautomation | ||
| ConnectWise Sidekick |
AI Agents (0 vs 21)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Asset Generator | ||
| Bug Prioritization Agent | ||
| Bug Reporter | ||
| Coding Agent | ||
| Competitor Research Agent | ||
| Contact Duplicates Finder | ||
| Customer Support Agent | ||
| Follow-up Agent | ||
| Lead Agent | ||
| Market Landscape Analyzer | ||
| Meeting Scheduler | ||
| Meeting Summarizer | ||
| Process Automator | ||
| RSVP Manager Agent | ||
| Release Notes Agent |
AI Assistant (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI Email Generator | ||
| AI Notetaker | ||
| AI Sidekick | ||
| Infinite Knowledge |
AI Automation (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI Agents |
AI Infrastructure (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Multi-AI Model Support |
Asset Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Asset Management |
Automation (1 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI Workflows | ||
| Automations | ||
| Workflow Automation |
CRM (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Monday CRM |
Cloud (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Cloud Database Access |
Collaboration (2 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Calendar Synchronization | ||
| ConnectWise Chat | ||
| Docs | ||
| WorkCanvas |
Contract Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Agreement Management |
Core Functionality (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Boards |
Data Collection (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Forms | ||
| WorkForms |
Data Management (0 vs 3)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Column Types | ||
| Formula Column | ||
| Unified Data Layer |
Development (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI App Builder | ||
| Sandbox |
Finance & Billing (4 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Automated Billing | ||
| Finance & Billing | ||
| GL Integration | ||
| User-based Billing |
IT Service Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| ITIL Framework Support |
Integration (7 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| CRM Integration | ||
| Cisco Simple IT Billing, Monitoring & Management | ||
| Cloud Infrastructure Billing, Monitoring & Management | ||
| Email Connector | ||
| Office 365 Billing, Monitoring & Management | ||
| RMM Integration | ||
| Third-party Integration |
Integrations (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Integrations | ||
| Open Ecosystem |
Knowledge Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Knowledge Base |
Marketing (1 vs 3)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Campaign Management | ||
| Content Calendar | ||
| Marketing Campaign Management | ||
| Monday Campaigns |
Mobile (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Mobile Application | ||
| Mobile Apps |
Permissions & Access (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Free Viewers | ||
| Guest Access | ||
| Multi-level Permissions | ||
| Private Boards |
Procurement (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Procurement & Inventory |
Product Development (0 vs 3)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Bug Triage | ||
| Monday Dev | ||
| Sprint Management |
Product Management (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Roadmap Planning |
Project Management (2 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Monday Work Management | ||
| Portfolio Management | ||
| Project & Opportunity Management | ||
| Project Management |
Reporting & Analytics (1 vs 3)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Advanced Reporting & Analytics | ||
| Chart View | ||
| Dashboards | ||
| Reporting Engine |
Resource Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Time Tracking |
Resource Planning (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Resource Management |
Sales (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Sales Management |
Sales Intelligence (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Deal Insights |
Security & Compliance (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Enterprise-grade Security | ||
| Trust Center |
Service Management (2 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Escalation Workflow | ||
| Monday Service | ||
| SLA Management | ||
| Service Portal | ||
| Ticket Triage | ||
| Ticketing |
Storage (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| File Storage |
Templates (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Template Center |
Time Management (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Time Tracking |
Tracking (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Activity Tracker |
Visualization (0 vs 3)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Calendar View | ||
| Kanban | ||
| Timeline & Gantt Views |
Workflow Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Change Approvals |
Unique Features
Only in ConnectWise PSA (32)
AI-driven Hyperautomation
ConnectWise Sidekick
Asset Management
Workflow Automation
Cloud Database Access
Calendar Synchronization
ConnectWise Chat
Agreement Management
Sandbox
Automated Billing
Finance & Billing
GL Integration
User-based Billing
Cisco Simple IT Billing, Monitoring & Management
Cloud Infrastructure Billing, Monitoring & Management
CRM Integration
Email Connector
Office 365 Billing, Monitoring & Management
RMM Integration
Third-party Integration
+ 12 more unique features
Only in monday.com (73)
AI Credits
Asset Generator
Bug Prioritization Agent
Bug Reporter
Coding Agent
Competitor Research Agent
Contact Duplicates Finder
Customer Support Agent
Follow-up Agent
Lead Agent
Market Landscape Analyzer
Meeting Scheduler
Meeting Summarizer
Process Automator
Release Notes Agent
Risk Analyzer
RSVP Manager Agent
Sales Agent
SLA Monitor Agent
Task Coordinator
+ 53 more unique features
View ConnectWise PSA details View monday.com details ConnectWise PSA alternatives monday.com alternatives
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