ConnectWise PSA vs monday.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ConnectWise PSA offers fewer features (33 vs 68) and more integrations (9 vs 4). Starting price: ConnectWise PSA at Contact Sales vs monday.com at $9/mo. ConnectWise PSA has 32 unique features while monday.com has 67 unique features, with 1 features in common.
| ConnectWise PSA | monday.com | |
|---|---|---|
| Category | Project Management | Project Management |
| Total Features | 33 | 68 |
| AI-Powered Features | 2 | 34 |
| Starting Price | Contact Sales | $9/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 9 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 8)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI Agents | ||
| AI Credits | ||
| AI Sidekick | ||
| AI Sidekick (lite) | ||
| AI Sidekick (plus) | ||
| Agentic Workflows | ||
| Enterprise AI Bundle | ||
| Infinite Knowledge |
AI & Automation (2 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI-driven Hyperautomation | ||
| ConnectWise Sidekick |
AI Agents - Engineering (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Bug Prioritization Agent | ||
| Bug Reporter | ||
| Coding Agent | ||
| Release Notes Agent |
AI Agents - Marketing (0 vs 5)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Asset Generator | ||
| Competitor Research Agent | ||
| Market Landscape Analyzer | ||
| RSVP Manager Agent | ||
| Translator Agent |
AI Agents - Operations (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Customer Support Agent | ||
| Process Automator | ||
| SLA Monitor Agent | ||
| Vendor Researcher |
AI Agents - Project (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Follow-up Agent | ||
| Meeting Scheduler | ||
| Risk Analyzer | ||
| Task Coordinator |
AI Agents - Sales (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Contact Duplicates Finder | ||
| Lead Agent | ||
| Meeting Summarizer | ||
| Sales Agent |
AI Infrastructure (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI-First Foundation | ||
| Any AI Model |
Asset Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Asset Management |
Automation (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Automations | ||
| Workflow Automation |
CRM (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| monday CRM |
Cloud (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Cloud Database Access |
Collaboration (2 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Calendar Synchronization | ||
| ConnectWise Chat | ||
| Docs | ||
| Guest Access | ||
| Unlimited Free Viewers | ||
| WorkCanvas |
Contract Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Agreement Management |
Core (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Boards |
Data Collection (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Forms |
Data Management (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Column Types | ||
| Formula Column | ||
| Unified Data Layer | ||
| Unlimited Items |
Development (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| App Builder | ||
| Sandbox |
Finance & Billing (4 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Automated Billing | ||
| Finance & Billing | ||
| GL Integration | ||
| User-based Billing |
Forms (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| WorkForms |
IT Service Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| ITIL Framework Support |
Integration (7 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| CRM Integration | ||
| Cisco Simple IT Billing, Monitoring & Management | ||
| Cloud Infrastructure Billing, Monitoring & Management | ||
| Email Connector | ||
| Integrations | ||
| Office 365 Billing, Monitoring & Management | ||
| Open Ecosystem | ||
| RMM Integration | ||
| Third-party Integration |
Knowledge Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Knowledge Base |
Marketing (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Marketing Campaign Management | ||
| monday campaigns |
Mobile (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Mobile Application | ||
| Mobile Apps |
Planning (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Portfolio Management | ||
| Resource Management |
Procurement (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Procurement & Inventory |
Product Development (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| monday dev |
Productivity (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Time Tracking |
Project Management (2 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Project & Opportunity Management | ||
| Project Management | ||
| monday work management |
Reporting (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Advanced Reporting & Analytics | ||
| Dashboards |
Reporting & Analytics (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Reporting Engine |
Resource Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Time Tracking |
Sales (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Sales Management |
Security (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Enterprise-grade Security & Governance |
Security & Permissions (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Multi-level Permissions | ||
| Private Boards |
Service Management (2 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| SLA Management | ||
| Ticketing | ||
| monday service |
Storage (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| File Storage |
Support (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| 24/7 Support |
Templates (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Template Center |
Views (0 vs 5)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Calendar View | ||
| Chart View | ||
| Gantt Charts | ||
| Kanban | ||
| Timeline Views |
Workflow Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Change Approvals |
Unique Features
Only in ConnectWise PSA (32)
AI-driven Hyperautomation
ConnectWise Sidekick
Asset Management
Workflow Automation
Cloud Database Access
Calendar Synchronization
ConnectWise Chat
Agreement Management
Sandbox
Automated Billing
Finance & Billing
GL Integration
User-based Billing
Cisco Simple IT Billing, Monitoring & Management
Cloud Infrastructure Billing, Monitoring & Management
CRM Integration
Email Connector
Office 365 Billing, Monitoring & Management
RMM Integration
Third-party Integration
+ 12 more unique features
Only in monday.com (67)
Agentic Workflows
AI Agents
AI Credits
AI Sidekick
AI Sidekick (lite)
AI Sidekick (plus)
Enterprise AI Bundle
Infinite Knowledge
Bug Prioritization Agent
Bug Reporter
Coding Agent
Release Notes Agent
Asset Generator
Competitor Research Agent
Market Landscape Analyzer
RSVP Manager Agent
Translator Agent
Customer Support Agent
Process Automator
SLA Monitor Agent
+ 47 more unique features
View ConnectWise PSA details View monday.com details ConnectWise PSA alternatives monday.com alternatives
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