ConnectWise PSA vs monday.com
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
ConnectWise PSA offers fewer features (33 vs 66) and more integrations (9 vs 4). Starting price: ConnectWise PSA at Contact Sales vs monday.com at $9/mo. ConnectWise PSA has 32 unique features while monday.com has 65 unique features, with 1 features in common.
| ConnectWise PSA | monday.com | |
|---|---|---|
| Category | Project Management | Project Management |
| Total Features | 33 | 66 |
| AI-Powered Features | 2 | 33 |
| Starting Price | Contact Sales | $9/mo |
| Pricing Tiers | 3 | 5 |
| Integrations | 9 | 4 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 90% |
Feature Comparison by Category
AI (0 vs 10)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI Agents | ||
| AI Assistant | ||
| AI Credits | ||
| AI Sidekick (Lite) | ||
| AI Sidekick (Plus) | ||
| Agentic Workflows | ||
| Custom AI App Builder | ||
| Enterprise AI Bundle | ||
| Infinite Knowledge | ||
| Multi-Model Support |
AI & Automation (2 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| AI-driven Hyperautomation | ||
| ConnectWise Sidekick |
AI Agent (0 vs 21)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Asset Generator | ||
| Bug Prioritization Agent | ||
| Bug Reporter | ||
| Coding Agent | ||
| Competitor Research Agent | ||
| Contact Duplicates Finder | ||
| Customer Support Agent | ||
| Follow-up Agent | ||
| Lead Agent | ||
| Market Landscape Analyzer | ||
| Meeting Scheduler | ||
| Meeting Summarizer | ||
| Process Automator | ||
| RSVP Manager Agent | ||
| Release Notes Agent |
Advanced (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Formula Column |
Asset Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Asset Management |
Automation (1 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Automations | ||
| Workflow Automation |
Cloud (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Cloud Database Access |
Collaboration (2 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Calendar Synchronization | ||
| ConnectWise Chat | ||
| Docs | ||
| Guest Access |
Contract Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Agreement Management |
Core (0 vs 4)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Boards | ||
| Column Types | ||
| Mobile Apps | ||
| Templates |
Development (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Sandbox |
Finance & Billing (4 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Automated Billing | ||
| Finance & Billing | ||
| GL Integration | ||
| User-based Billing |
Foundation (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Unified Data Layer |
IT Service Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| ITIL Framework Support |
Integration (7 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| CRM Integration | ||
| Cisco Simple IT Billing, Monitoring & Management | ||
| Cloud Infrastructure Billing, Monitoring & Management | ||
| Email Connector | ||
| Integrations | ||
| Office 365 Billing, Monitoring & Management | ||
| Open Ecosystem | ||
| RMM Integration | ||
| Third-party Integration |
Knowledge Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Knowledge Base |
Management (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Portfolio Management | ||
| Resource Management |
Marketing (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Marketing Campaign Management |
Mobile (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Mobile Application |
Permissions (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Free Viewers | ||
| Private Boards |
Procurement (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Procurement & Inventory |
Product (0 vs 5)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| monday CRM | ||
| monday campaigns | ||
| monday dev | ||
| monday service | ||
| monday work management |
Project Management (2 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Project & Opportunity Management | ||
| Project Management |
Reporting (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Advanced Reporting & Analytics | ||
| Dashboards |
Reporting & Analytics (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Reporting Engine |
Resource Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Time Tracking |
Sales (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Sales Management |
Security (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Enterprise-grade Security | ||
| Multi-level Permissions |
Service Management (2 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| SLA Management | ||
| Ticketing |
Storage (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| File Storage |
Support (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Customer Support | ||
| Enterprise Support |
Tool (0 vs 2)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| WorkCanvas | ||
| WorkForms |
Tracking (0 vs 1)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Time Tracking |
Visualization (0 vs 5)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Calendar View | ||
| Chart View | ||
| Gantt Charts | ||
| Kanban | ||
| Timeline Views |
Workflow Management (1 vs 0)
| Feature | ConnectWise PSA | monday.com |
|---|---|---|
| Change Approvals |
Unique Features
Only in ConnectWise PSA (32)
AI-driven Hyperautomation
ConnectWise Sidekick
Asset Management
Workflow Automation
Cloud Database Access
Calendar Synchronization
ConnectWise Chat
Agreement Management
Sandbox
Automated Billing
Finance & Billing
GL Integration
User-based Billing
Cisco Simple IT Billing, Monitoring & Management
Cloud Infrastructure Billing, Monitoring & Management
CRM Integration
Email Connector
Office 365 Billing, Monitoring & Management
RMM Integration
Third-party Integration
+ 12 more unique features
Only in monday.com (65)
Formula Column
Agentic Workflows
AI Agents
AI Assistant
AI Credits
AI Sidekick (Lite)
AI Sidekick (Plus)
Custom AI App Builder
Enterprise AI Bundle
Infinite Knowledge
Multi-Model Support
Asset Generator
Bug Prioritization Agent
Bug Reporter
Coding Agent
Competitor Research Agent
Contact Duplicates Finder
Customer Support Agent
Follow-up Agent
Lead Agent
+ 45 more unique features
View ConnectWise PSA details View monday.com details ConnectWise PSA alternatives monday.com alternatives
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