commercetools vs Shopware
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
commercetools offers fewer features (47 vs 99) and more integrations (30 vs 5). Starting price: commercetools at $2000/mo vs Shopware at $19/mo. commercetools has 43 unique features while Shopware has 95 unique features, with 4 features in common.
| commercetools | Shopware | |
|---|---|---|
| Category | E-commerce | E-commerce |
| Total Features | 47 | 99 |
| AI-Powered Features | 9 | 18 |
| Starting Price | $2000/mo | $19/mo |
| Pricing Tiers | 3 | 6 |
| Integrations | 30 | 5 |
| Shared Features | 4 | |
| Shared Integrations | 0 | |
| Data Quality | 73% | 90% |
Feature Comparison by Category
AI (3 vs 17)
| Feature | commercetools | Shopware |
|---|---|---|
| 3D Preview Generator | ||
| Agentic Commerce | ||
| Chatbot Integration | ||
| Content for Shopping Experiences | ||
| Copilot - Data Insights | ||
| Copilot - Knowledge Assistant | ||
| Custom Checkout Message | ||
| Customer Classification | ||
| Export Assistant | ||
| Image Keyword Assistant | ||
| Inventory Forecasting | ||
| Product Description | ||
| Product Properties | ||
| Product Recommendations | ||
| Review Summary |
Analytics (1 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Analytics | ||
| Analytics and Reporting |
Automation (0 vs 5)
| Feature | commercetools | Shopware |
|---|---|---|
| Flow Builder | ||
| Flow Builder - Delayed Actions | ||
| Flow Builder - Promotions | ||
| Flow Builder - Webhook Actions | ||
| Rule Builder |
B2B (1 vs 9)
| Feature | commercetools | Shopware |
|---|---|---|
| B2B Commerce | ||
| B2B Organization Units | ||
| B2B Suite | ||
| Budget Management | ||
| Customer-Specific Pricing | ||
| Digital Sales Rooms | ||
| Order List | ||
| Quick Ordering | ||
| Quote Management | ||
| Sales Agent |
Billing (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Subscription Management |
Channels (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Multi-channel Selling |
Community (0 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Community Forum | ||
| Discord Community |
Compliance (1 vs 6)
| Feature | commercetools | Shopware |
|---|---|---|
| GDPR Compliance | ||
| HIPAA Compliance | ||
| ISO 27001 Certification | ||
| PCI DSS Compliance | ||
| SOC 2 Compliance | ||
| Tax Management |
Content (4 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Content Management | ||
| Form Builder | ||
| Review and Ratings | ||
| Video Commerce |
Content Management (0 vs 6)
| Feature | commercetools | Shopware |
|---|---|---|
| CMS Rules | ||
| Form Builder | ||
| Publisher Role | ||
| Storytelling | ||
| Unified CMS | ||
| Visual Page Builder |
Core (0 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Modular Architecture | ||
| Open Source Core |
Customer Engagement (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Loyalty Program Management |
Customer Features (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Wish List and Favorites |
Customer Service (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Customer Service Tools |
Customers (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Customer Management |
Data Management (0 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Import/Export | ||
| Migration Tools |
Education (0 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Academy & Training | ||
| Developer Workshops |
Experience (2 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Augmented Reality | ||
| Voice Commerce |
Fulfillment (1 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Click and Collect | ||
| Returns Management | ||
| Shipping Integration |
Hosting (0 vs 3)
| Feature | commercetools | Shopware |
|---|---|---|
| Flexible Hosting Options | ||
| PaaS Deployment | ||
| SaaS Deployment |
Integration (1 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| API & Extensibility | ||
| Webhooks and Events |
Internationalization (1 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Global Expansion Tools | ||
| Multi-Currency Support | ||
| Multi-Language Support |
Inventory (1 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Inventory Management | ||
| Multi-Inventory |
Maintenance (0 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Updates and Patch Releases |
Marketing (3 vs 6)
| Feature | commercetools | Shopware |
|---|---|---|
| Abandoned Cart Recovery | ||
| Cross-Selling | ||
| Customer Groups | ||
| Customer Segmentation | ||
| Email Marketing Integration | ||
| GEO Targeting | ||
| Promotions | ||
| SEO Tools | ||
| Social Shopping |
Marketplace (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Marketplace Management |
Mobile (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Mobile Commerce |
Omnichannel (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Store Locator |
Optimization (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| A/B Testing |
Orders (2 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Order Management System | ||
| Returns and Refunds |
Partnerships (0 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Partner Agency Network |
Payments (2 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Gift Card Management | ||
| Payment Integration | ||
| Payment Processing |
Personalization (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Personalization Engine |
Platform (2 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| API-First Architecture | ||
| Headless Storefront |
Pricing (2 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Dynamic Pricing | ||
| Gross/Net Price Display | ||
| Pricing Engine |
Product Management (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Product Information Management |
Products (1 vs 14)
| Feature | commercetools | Shopware |
|---|---|---|
| 3D Product Visualization | ||
| 3D Viewer | ||
| Advanced Product Catalogs | ||
| Augmented Reality | ||
| Bundle and Kit Builder | ||
| Category Management | ||
| Custom Products | ||
| Digital Products | ||
| Dynamic Product Groups | ||
| Image Editor | ||
| Immersive Elements | ||
| Physical Products | ||
| Product Reviews | ||
| Scene Editor | ||
| Tag Management |
Reporting (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Sustainability Tracking |
Sales (0 vs 2)
| Feature | commercetools | Shopware |
|---|---|---|
| Multi-Channel Sales | ||
| Subscriptions |
Search (1 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Advanced Search | ||
| Search and Discovery |
Security (2 vs 4)
| Feature | commercetools | Shopware |
|---|---|---|
| Data Encryption | ||
| Dynamic Access | ||
| European Data Centers | ||
| Fraud Detection | ||
| Role-Based Access Control | ||
| Security and Compliance |
Shipping (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Shipping Integration |
Shopping (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Shopping Cart Management |
Social (1 vs 0)
| Feature | commercetools | Shopware |
|---|---|---|
| Social Commerce Integration |
Support (0 vs 6)
| Feature | commercetools | Shopware |
|---|---|---|
| 24/7 Priority Support | ||
| Dedicated Account Manager | ||
| Developer Support | ||
| Free Initial Installation | ||
| Personal Onboarding | ||
| Phone Support |
UX (0 vs 1)
| Feature | commercetools | Shopware |
|---|---|---|
| Quick View |
Unique Features
Only in commercetools (43)
Chatbot Integration
Inventory Forecasting
Product Recommendations
Analytics and Reporting
B2B Commerce
Subscription Management
Multi-channel Selling
Content Management
Review and Ratings
Video Commerce
Loyalty Program Management
Wish List and Favorites
Customer Service Tools
Customer Management
Voice Commerce
Click and Collect
Webhooks and Events
Global Expansion Tools
Inventory Management
Abandoned Cart Recovery
+ 23 more unique features
Only in Shopware (95)
3D Preview Generator
Agentic Commerce
Content for Shopping Experiences
Copilot - Data Insights
Copilot - Knowledge Assistant
Custom Checkout Message
Customer Classification
Export Assistant
Image Keyword Assistant
Product Description
Product Properties
Review Summary
Search by Context
Search by Image
Shopware AI Copilot
Text to Image
Translation for Reviews
Analytics
Flow Builder
Flow Builder - Delayed Actions
+ 75 more unique features
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