commercetools vs Loox
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
commercetools offers fewer features (47 vs 50) and more integrations (30 vs 10). Starting price: commercetools at $2000/mo vs Loox at $12.99/mo. commercetools has 47 unique features while Loox has 50 unique features, with 0 features in common.
| commercetools | Loox | |
|---|---|---|
| Category | E-commerce | E-commerce |
| Total Features | 47 | 50 |
| AI-Powered Features | 9 | 4 |
| Starting Price | $2000/mo | $12.99/mo |
| Pricing Tiers | 3 | 4 |
| Integrations | 30 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 1 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (3 vs 2)
| Feature | commercetools | Loox |
|---|---|---|
| AI Review Replies | ||
| Auto-Translated Reviews | ||
| Chatbot Integration | ||
| Inventory Forecasting | ||
| Product Recommendations |
Analytics (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Analytics and Reporting |
B2B (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| B2B Commerce |
Billing (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Subscription Management |
Channels (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Multi-channel Selling |
Compliance (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Tax Management |
Content (4 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Content Management | ||
| Form Builder | ||
| Review and Ratings | ||
| Video Commerce |
Customer Engagement (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Loyalty Program Management |
Customer Features (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Wish List and Favorites |
Customer Service (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Customer Service Tools |
Customers (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Customer Management |
Customization (0 vs 10)
| Feature | commercetools | Loox |
|---|---|---|
| Advanced Email Customization | ||
| Custom Email Banners | ||
| Custom Questions | ||
| Customize Email Appearance | ||
| Customize Widget Colors | ||
| Customize Widget Font | ||
| Product Grouping | ||
| Rating Icon Color | ||
| Remove Loox Branding | ||
| Text Customization |
Data Management (0 vs 3)
| Feature | commercetools | Loox |
|---|---|---|
| AliExpress Photo Selection | ||
| AliExpress Scanned Reviews | ||
| Review Import |
Experience (2 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Augmented Reality | ||
| Voice Commerce |
Fulfillment (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Click and Collect |
Incentives (0 vs 2)
| Feature | commercetools | Loox |
|---|---|---|
| Discount Code for Photo Reviews | ||
| Smart Discounts |
Integration (1 vs 2)
| Feature | commercetools | Loox |
|---|---|---|
| Facebook Shops Syndication | ||
| Google Shopping Integration | ||
| Webhooks and Events |
Internationalization (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Global Expansion Tools |
Inventory (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Inventory Management |
Localization (0 vs 3)
| Feature | commercetools | Loox |
|---|---|---|
| Localized Emails | ||
| Localized Widgets | ||
| Multilingual Support |
Marketing (3 vs 3)
| Feature | commercetools | Loox |
|---|---|---|
| Abandoned Cart Recovery | ||
| Customer Segmentation | ||
| Email Marketing Integration | ||
| Post-Purchase Conversions | ||
| Referral Program | ||
| Upsells |
Marketplace (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Marketplace Management |
Mobile (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Mobile Commerce |
Omnichannel (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Store Locator |
Optimization (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| A/B Testing |
Orders (2 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Order Management System | ||
| Returns and Refunds |
Payments (2 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Gift Card Management | ||
| Payment Processing |
Personalization (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Personalization Engine |
Platform (2 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| API-First Architecture | ||
| Headless Storefront |
Pricing (2 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Dynamic Pricing | ||
| Pricing Engine |
Product Management (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Product Information Management |
Products (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Bundle and Kit Builder |
Reporting (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Sustainability Tracking |
Review Collection (0 vs 9)
| Feature | commercetools | Loox |
|---|---|---|
| Bonus Emails | ||
| Delivery Based Scheduling | ||
| Facebook Messenger | ||
| Photo Reviews | ||
| QR Codes & Review Links | ||
| Reminder Emails | ||
| Review Request Emails | ||
| Video Reviews | ||
| Web Push Notifications |
Review Display (0 vs 11)
| Feature | commercetools | Loox |
|---|---|---|
| Cart Page Reviews | ||
| Happy Customers Page | ||
| Homepage Carousel | ||
| Product Page Reviews Widget | ||
| Review Highlights | ||
| Smart Visual Sorting | ||
| Snippets Widget | ||
| Star Rating Widget | ||
| The Loox Popup | ||
| The Loox Sidebar | ||
| Trust Badge |
Review Management (0 vs 1)
| Feature | commercetools | Loox |
|---|---|---|
| Review Public Replies |
SEO (0 vs 1)
| Feature | commercetools | Loox |
|---|---|---|
| SEO Rich Snippets |
Search (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Search and Discovery |
Security (2 vs 3)
| Feature | commercetools | Loox |
|---|---|---|
| Allowed-List External Domains | ||
| Anti-Theft Protection | ||
| Fraud Detection | ||
| Fraud Protection | ||
| Security and Compliance |
Shipping (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Shipping Integration |
Shopping (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Shopping Cart Management |
Social (1 vs 0)
| Feature | commercetools | Loox |
|---|---|---|
| Social Commerce Integration |
Unique Features
Only in commercetools (47)
Chatbot Integration
Inventory Forecasting
Product Recommendations
Analytics and Reporting
B2B Commerce
Subscription Management
Multi-channel Selling
Tax Management
Content Management
Form Builder
Review and Ratings
Video Commerce
Loyalty Program Management
Wish List and Favorites
Customer Service Tools
Customer Management
Augmented Reality
Voice Commerce
Click and Collect
Webhooks and Events
+ 27 more unique features
Only in Loox (50)
AI Review Replies
Auto-Translated Reviews
Advanced Email Customization
Custom Email Banners
Custom Questions
Customize Email Appearance
Customize Widget Colors
Customize Widget Font
Product Grouping
Rating Icon Color
Remove Loox Branding
Text Customization
AliExpress Photo Selection
AliExpress Scanned Reviews
Review Import
Discount Code for Photo Reviews
Smart Discounts
Facebook Shops Syndication
Google Shopping Integration
Localized Emails
+ 30 more unique features
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