Cloze vs SugarCRM
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Cloze offers fewer features (23 vs 51) and fewer integrations (1 vs 11). Starting price: Cloze at Contact Sales vs SugarCRM at $375/mo. Cloze has 23 unique features while SugarCRM has 51 unique features, with 0 features in common.
| Cloze | SugarCRM | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 23 | 51 |
| AI-Powered Features | 13 | 7 |
| Starting Price | Contact Sales | $375/mo |
| Pricing Tiers | 0 | 10 |
| Integrations | 1 | 11 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 95% |
Feature Comparison by Category
AI (0 vs 6)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Chat & Chatbot | ||
| Generative AI | ||
| Intelligent Lead Prioritization | ||
| Revenue Intelligence | ||
| Sentiment Analysis | ||
| Smart Guides |
AI/Analytics (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Cloze AI Insights |
AI/Insights (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Re-engagement Opportunities |
Analytics (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Agent Performance Analytics |
Analytics/AI (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Mortgage Capture Optimization |
Automation (3 vs 2)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Action Item Reminders | ||
| Activity Logging | ||
| Automatic Contact Info Updates | ||
| Business Process Management | ||
| SugarBPM |
CRM (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Connected Brokerage CRM |
Collaboration (1 vs 1)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Activity Streams | ||
| Cross-Departmental Collaboration |
Core CRM (0 vs 4)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Accounts & Contact Management | ||
| Activity Management | ||
| File & Data Storage | ||
| Search, Filters and Tagging |
Customer Service (0 vs 8)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Bug Tracking | ||
| Case Management | ||
| Customer Self-Service Portal | ||
| Knowledge Base Management | ||
| Omnichannel Engagement | ||
| SLA Management | ||
| Service Agent Console | ||
| Service Agent Workplace |
Customization (0 vs 1)
| Feature | Cloze | SugarCRM |
|---|---|---|
| CRM Customization and Configuration |
Data (0 vs 1)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Data Enrichment |
Implementation (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Simple Onboarding Process |
Integration (1 vs 6)
| Feature | Cloze | SugarCRM |
|---|---|---|
| DocuSign Connector | ||
| G Suite Integration | ||
| LinkedIn Connector | ||
| Mail & Calendar Integration | ||
| Open Architecture / Integrations | ||
| Slack Connector | ||
| Social CRM |
Integration/Automation (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Call and Text Syncing |
Lead Management (3 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Cloze Leads | ||
| Lead Capture from Multiple Sources | ||
| Lead Follow-up Planning |
Lead Management/AI (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| AI-Powered Lead Routing |
Localization (0 vs 2)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Multicurrency Support | ||
| Multilingual Support |
Marketing (1 vs 6)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Buyer's Journey Tracking | ||
| Campaign Management | ||
| Cloze Marketing | ||
| Dynamic Email Content | ||
| Landing Pages & Lead Forms | ||
| Nurture Campaigns | ||
| Webinars & Events |
Marketing/AI (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| AI-Generated Newsletters & Campaigns |
Mobile (1 vs 2)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Mobile CRM Maps | ||
| Mobile-First App | ||
| Mobility |
Productivity (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Daily Agenda |
Project Management (0 vs 1)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Project Management |
Recruiting (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Agent Recruitment Support |
Relationship Management (1 vs 0)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Network Strengthening |
Reporting (1 vs 3)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Deal Tracking | ||
| News Feeds | ||
| ROI Tracking | ||
| Reporting & Analytics |
Sales (0 vs 7)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Enhanced Forecasting | ||
| Geo Mapping | ||
| Guided Selling | ||
| Lead & Opportunity Management | ||
| Lead Management | ||
| Pipeline Management | ||
| Quote Management |
Security (0 vs 1)
| Feature | Cloze | SugarCRM |
|---|---|---|
| Teams, Roles and Security |
Unique Features
Only in Cloze (23)
Cloze AI Insights
Re-engagement Opportunities
Agent Performance Analytics
Mortgage Capture Optimization
Action Item Reminders
Activity Logging
Automatic Contact Info Updates
Cross-Departmental Collaboration
Connected Brokerage CRM
Simple Onboarding Process
Open Architecture / Integrations
Call and Text Syncing
Cloze Leads
Lead Capture from Multiple Sources
Lead Follow-up Planning
AI-Powered Lead Routing
Cloze Marketing
AI-Generated Newsletters & Campaigns
Mobile-First App
Daily Agenda
+ 3 more unique features
Only in SugarCRM (51)
Chat & Chatbot
Generative AI
Intelligent Lead Prioritization
Revenue Intelligence
Sentiment Analysis
Smart Guides
Business Process Management
SugarBPM
Activity Streams
Accounts & Contact Management
Activity Management
File & Data Storage
Search, Filters and Tagging
Bug Tracking
Case Management
Customer Self-Service Portal
Knowledge Base Management
Omnichannel Engagement
Service Agent Console
Service Agent Workplace
+ 31 more unique features
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