Close vs Freshsales
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Close offers fewer features (11 vs 75) and fewer integrations (3 vs 10). Starting price: Close at Free vs Freshsales at $9/mo. Close has 11 unique features while Freshsales has 75 unique features, with 0 features in common.
| Close | Freshsales | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 11 | 75 |
| AI-Powered Features | 4 | 11 |
| Starting Price | Free | $9/mo |
| Pricing Tiers | 2 | 4 |
| Integrations | 3 | 10 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 66% | 95% |
Feature Comparison by Category
AI (4 vs 11)
| Feature | Close | Freshsales |
|---|---|---|
| AI Email Rewrite Assistant | ||
| AI Enrich | ||
| AI Notetaker | ||
| AI Summaries | ||
| Contact Scoring | ||
| Contact Scoring by Freddy AI | ||
| Deal Insights by Freddy AI | ||
| Deduplication by Freddy | ||
| Forecasting Insights by Freddy AI | ||
| Freddy AI | ||
| Freddy AI Agent | ||
| Lead generation bot | ||
| Out-of-office detection | ||
| Rephrase, Expand, and Enhance text by Freddy AI | ||
| Sales Emails by Freddy AI |
Analytics (0 vs 6)
| Feature | Close | Freshsales |
|---|---|---|
| Attribution Reports | ||
| Conversion Reports | ||
| Curated Reports | ||
| Custom Reports | ||
| Standard Reports | ||
| Win-loss Analysis |
Automation (1 vs 5)
| Feature | Close | Freshsales |
|---|---|---|
| Advanced Workflows | ||
| Auto-assignment Rules | ||
| Automation | ||
| Basic Workflows | ||
| Sales Sequences | ||
| Workflows for Custom Modules |
Collaboration (1 vs 0)
| Feature | Close | Freshsales |
|---|---|---|
| Communication |
Communication (0 vs 11)
| Feature | Close | Freshsales |
|---|---|---|
| Apple Business Chat | ||
| Bring Your Own Carrier (B.Y.O.C) | ||
| Built-in Chat, Email, & Phone | ||
| Chat Campaigns | ||
| Contextual Collaboration with Slack | ||
| Email Integration | ||
| Email Templates | ||
| Internal Notifications | ||
| Phone Integration | ||
| SMS Integration | ||
| WhatsApp Business Integration |
Context (0 vs 5)
| Feature | Close | Freshsales |
|---|---|---|
| Activity Timeline | ||
| Auto-profile Enrichment | ||
| Details Section | ||
| Highlight Cards | ||
| Summary Section |
Core (2 vs 0)
| Feature | Close | Freshsales |
|---|---|---|
| CRM | ||
| Forms |
Customization (0 vs 11)
| Feature | Close | Freshsales |
|---|---|---|
| Advanced Custom Fields | ||
| Audit Logs | ||
| Contact Lifecycle Stages | ||
| Custom Fields | ||
| Custom Modules | ||
| Custom Roles | ||
| Custom Sales Activities | ||
| Field-level Permissions | ||
| Multi-currency and Multi-language | ||
| Record Types | ||
| Sandbox |
Integration (1 vs 0)
| Feature | Close | Freshsales |
|---|---|---|
| Integrations |
Integrations (0 vs 3)
| Feature | Close | Freshsales |
|---|---|---|
| API Access | ||
| Freshworks Marketplace | ||
| Webhooks |
Marketing Automation (0 vs 7)
| Feature | Close | Freshsales |
|---|---|---|
| Conversion Rate Optimization | ||
| Landing Pages | ||
| Marketing Journey Builder | ||
| Marketing Lists | ||
| Segments | ||
| Visual Email Builder | ||
| Web Forms |
Mobile (0 vs 7)
| Feature | Close | Freshsales |
|---|---|---|
| Check-in | ||
| Gmail Add-on | ||
| Google Maps Integration | ||
| Mobile App | ||
| Offline Mode | ||
| Outlook Add-on | ||
| Voice Notes |
Pipeline Management (0 vs 7)
| Feature | Close | Freshsales |
|---|---|---|
| Kanban View | ||
| Multiple Sales Pipelines | ||
| Product Catalog | ||
| Rotten Deals | ||
| Sales Forecasting | ||
| Sales Goals | ||
| Territory Management |
Productivity (0 vs 2)
| Feature | Close | Freshsales |
|---|---|---|
| CPQ License | ||
| Task Management |
Reporting (1 vs 0)
| Feature | Close | Freshsales |
|---|---|---|
| Reporting |
Security (1 vs 0)
| Feature | Close | Freshsales |
|---|---|---|
| Security |
Unique Features
Only in Close (11)
AI Email Rewrite Assistant
AI Enrich
AI Notetaker
AI Summaries
Automation
Communication
CRM
Forms
Integrations
Reporting
Security
Only in Freshsales (75)
Contact Scoring
Contact Scoring by Freddy AI
Deal Insights by Freddy AI
Deduplication by Freddy
Forecasting Insights by Freddy AI
Freddy AI
Freddy AI Agent
Lead generation bot
Out-of-office detection
Rephrase, Expand, and Enhance text by Freddy AI
Sales Emails by Freddy AI
Attribution Reports
Conversion Reports
Curated Reports
Custom Reports
Standard Reports
Win-loss Analysis
Advanced Workflows
Auto-assignment Rules
Basic Workflows
+ 55 more unique features
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