Ivanti Neurons vs Vivantio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Ivanti Neurons offers fewer features (17 vs 98) and fewer integrations (0 vs 4). Starting price: Ivanti Neurons at Contact Sales vs Vivantio at $49/mo. Ivanti Neurons has 17 unique features while Vivantio has 98 unique features, with 0 features in common.
| Ivanti Neurons | Vivantio | |
|---|---|---|
| Category | IT Service Management | IT Service Management |
| Total Features | 17 | 98 |
| AI-Powered Features | 7 | 10 |
| Starting Price | Contact Sales | $49/mo |
| Pricing Tiers | 0 | 1 |
| Integrations | 0 | 4 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 40% | 90% |
Feature Comparison by Category
AI (0 vs 7)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| AI Assist | ||
| AI Enrich | ||
| AI Evolve | ||
| AI Knowledge Search | ||
| AI Sentiment Analysis | ||
| AI Summarization | ||
| AI Text Editor |
Analytics (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Analytics and Insights |
Asset Management (1 vs 10)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Advanced Asset Management | ||
| Asset Auditing | ||
| Asset Discovery | ||
| Asset Federation | ||
| Asset Management / CMDB | ||
| Asset Relationships | ||
| Asset Ticket History | ||
| Asset Types and Categorization | ||
| Customizable Asset Layout | ||
| IT Asset Management (ITAM) | ||
| Impact Maps |
Automation (2 vs 12)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| AI and Automation Workflows | ||
| Bot Library | ||
| Dynamic Assignment | ||
| Email to Ticket | ||
| Follow-the-Sun Routing | ||
| Note Templates | ||
| Round Robin Assignment | ||
| Routing Rules | ||
| Sender Tracking | ||
| Skills-based Routing | ||
| Smart Actions | ||
| Template Action Types | ||
| Ticket Templates | ||
| Workflow Designer |
CRM (0 vs 5)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Client Alerts | ||
| Client Categories | ||
| Client Highlight Rules | ||
| Client Management / CRM | ||
| Client SLAs |
Communication (0 vs 5)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Email Signatures | ||
| Email Templates | ||
| Email Themes | ||
| Review / Reply / Forward | ||
| Rich Text History & Notes |
Configuration (1 vs 3)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Email to Ticket Sender Rules | ||
| Highly Configurable Interface | ||
| Out Of Office | ||
| Working Time Plans |
Customer Portal (0 vs 11)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Anonymous SSP Access | ||
| Guided Categories | ||
| HTML & CSS | ||
| Localization | ||
| Page Editor | ||
| Self Service Portal | ||
| Self Service Portal Instances | ||
| Self Service Roles | ||
| Service Catalog | ||
| Theme Editor | ||
| Ticket Deflection |
Customization (0 vs 6)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Cascading Custom Forms and Fields | ||
| Conditional Custom Forms | ||
| Conditional Custom Forms and Fields | ||
| Custom Forms & Fields | ||
| Linked Custom Fields | ||
| Multiline Custom Forms |
Developer (0 vs 2)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| JavaScript Support | ||
| oData Support |
Development (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| No-Code Platform |
Endpoint Management (2 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Autonomous Endpoint Management | ||
| Endpoint Management and Security |
Feedback (0 vs 3)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| NPS/CSAT Surveys | ||
| Sentiment Surveys | ||
| Surveys |
ITSM (0 vs 2)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| ITSM / ITIL Support | ||
| Service Level Management |
Knowledge Base (0 vs 10)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Article Creation on Ticket Closure | ||
| Article Expiry | ||
| Article Templates | ||
| Article Themes | ||
| Customer Knowledge Base Feedback | ||
| Customizable Article Layout | ||
| Knowledge Base | ||
| Knowledge Base Segregation | ||
| Knowledge Management | ||
| Link Tickets to Articles |
Patch Management (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Risk-Based Patch Prioritization |
Reporting (0 vs 14)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| BI Integrations | ||
| Built-in BI | ||
| Customer Portal Reports | ||
| Data Builder | ||
| Live Dashboards | ||
| Managed Data Warehouse | ||
| Quick Reports | ||
| Report Builder | ||
| Report Catalog | ||
| Scheduled Reports | ||
| Self Service Dashboards | ||
| Self Service Reports | ||
| Track Effort | ||
| Wallboards |
Risk Management (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Exposure Management |
Security (2 vs 1)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Multiple IdP | ||
| Network Security & Access Management | ||
| Zero Trust Security Approach |
Service Management (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| IT Service Management (ITSM) |
Task Management (0 vs 1)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Task Management |
Ticketing (0 vs 1)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Configurable Ticket Types |
User Experience (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Digital Employee Experience (DEX) |
User Management (1 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| User and Agent Management |
Vendor Management (0 vs 1)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Third Party Management |
Workflow Management (2 vs 0)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Connected Workflows | ||
| Visual Workflow Builder |
Workspace (0 vs 4)
| Feature | Ivanti Neurons | Vivantio |
|---|---|---|
| Customizable Columns | ||
| Multi-line Detail Screens | ||
| Personalized Workspaces | ||
| Watch List |
Unique Features
Only in Ivanti Neurons (17)
Analytics and Insights
IT Asset Management (ITAM)
AI and Automation Workflows
Bot Library
Highly Configurable Interface
No-Code Platform
Autonomous Endpoint Management
Endpoint Management and Security
Risk-Based Patch Prioritization
Exposure Management
Network Security & Access Management
Zero Trust Security Approach
IT Service Management (ITSM)
Digital Employee Experience (DEX)
User and Agent Management
Connected Workflows
Visual Workflow Builder
Only in Vivantio (98)
AI Assist
AI Enrich
AI Evolve
AI Knowledge Search
AI Sentiment Analysis
AI Summarization
AI Text Editor
Advanced Asset Management
Asset Auditing
Asset Discovery
Asset Federation
Asset Management / CMDB
Asset Relationships
Asset Ticket History
Asset Types and Categorization
Customizable Asset Layout
Impact Maps
Dynamic Assignment
Email to Ticket
Follow-the-Sun Routing
+ 78 more unique features
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