Salesforce vs Vtiger
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Salesforce offers fewer features (46 vs 152) and more integrations (25 vs 17). Starting price: Salesforce at $165/mo vs Vtiger at $12/mo. Salesforce has 43 unique features while Vtiger has 149 unique features, with 3 features in common.
| Salesforce | Vtiger | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 46 | 152 |
| AI-Powered Features | 7 | 11 |
| Starting Price | $165/mo | $12/mo |
| Pricing Tiers | 4 | 5 |
| Integrations | 25 | 17 |
| Shared Features | 3 | |
| Shared Integrations | 5 | |
| Data Quality | 73% | 95% |
Feature Comparison by Category
AI (3 vs 11)
| Feature | Salesforce | Vtiger |
|---|---|---|
| AI Bot Management | ||
| Account Intelligence | ||
| Agent Builder | ||
| Best Time to Contact | ||
| Calculus AI | ||
| Chatbot | ||
| Chatbot Builder | ||
| Einstein AI | ||
| Generative AI Designer | ||
| Meeting Aide | ||
| Natural Language Querying | ||
| Predictive AI Designer | ||
| Prompt Builder | ||
| Voice Assistants Integration |
Administration (0 vs 9)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Connections | ||
| Customization | ||
| Duplicate Prevention | ||
| Import & Export | ||
| Layout Designer | ||
| QR Code | ||
| Quality Audit | ||
| Server Scripts and Jobs | ||
| User Management |
Analytics (3 vs 10)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Contact Engagement Insights | ||
| Custom schedule reports | ||
| Customizable dashboards | ||
| Dashboard | ||
| Einstein Analytics | ||
| Forecasting | ||
| Internal ticket Insights | ||
| Performance Insights | ||
| Reports | ||
| Reports and Dashboards | ||
| Sales Insights | ||
| Support Insights | ||
| Targets |
Automation (2 vs 9)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Approval Process | ||
| Approvals | ||
| Business Process Automation | ||
| Flowcharts | ||
| Opportunity creation from Email | ||
| Organization creation from Email | ||
| Process Designer | ||
| Rules, Conditions, and Actions | ||
| Workflows | ||
| Workflows and Approvals | ||
| Workflows and Automation |
Billing (0 vs 3)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Invoicing | ||
| Payment Tracking | ||
| Subscriptions |
CRM (3 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Activity Timeline | ||
| Multi-Currency Support | ||
| Multi-Language Support |
Collaboration (2 vs 8)
| Feature | Salesforce | Vtiger |
|---|---|---|
| @Mentions | ||
| Actions - Alerts & Reminders | ||
| Calendar and Events | ||
| Collaboration Tools | ||
| Comments | ||
| Direct messages | ||
| Documents | ||
| Inbox | ||
| Internal Collaboration | ||
| Partner Portal |
Compliance (0 vs 1)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Consents for compliance |
Core (0 vs 9)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Document Engagement | ||
| Idle Alerts | ||
| Image Storage | ||
| Mobile App | ||
| Multi Currencies | ||
| Notifications | ||
| One View | ||
| Profile Scoring | ||
| Real-time Notifications |
Customization (1 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Custom Objects |
Data Management (2 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Data Import/Export | ||
| Data Quality Rules |
Development (3 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Change Set Management | ||
| Code Coverage Analysis | ||
| Sandbox Environment |
E-commerce (1 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Commerce Cloud |
Help Desk (0 vs 22)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Agent level business hours | ||
| Articles & FAQs | ||
| Business Hours | ||
| Case satisfaction survey | ||
| Cases | ||
| Chatflows | ||
| Conversations | ||
| Customer Portal | ||
| Email to Case | ||
| FAQs | ||
| First Response SLA | ||
| Internal Ticketing | ||
| Least Loaded Ticket Assignment | ||
| Live Chats | ||
| Live Web Chat |
Integration (2 vs 6)
| Feature | Salesforce | Vtiger |
|---|---|---|
| API Access | ||
| Email Integration | ||
| Emails & Phone Integration | ||
| Facebook Leads Ads | ||
| Google + O365 Add-ins | ||
| Google Leads Form Extension integration | ||
| Video conferencing integration | ||
| Zoom & Google Meet |
Inventory (0 vs 5)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Assets | ||
| Inventory | ||
| Purchase Order Management | ||
| Stockroom | ||
| Vendor Management |
Marketing (3 vs 15)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Account-Based Marketing | ||
| Autoresponders | ||
| Email Campaign Reports | ||
| Email Campaigns | ||
| Email Sequences | ||
| Email Template Builder | ||
| Email Templates | ||
| Landing Pages | ||
| List Reports | ||
| Lists and Segments | ||
| Marketing Cloud | ||
| SMS Campaigns | ||
| Scheduled Email Campaigns | ||
| Short URL | ||
| Social Module |
Mobile (0 vs 2)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Business Card Scanner | ||
| Voice Notes |
Mobility (1 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Mobile App |
Operations (3 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Expense Management | ||
| Field Service Scheduling | ||
| Time Tracking |
Productivity (0 vs 2)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Aide | ||
| Learning Management System (LMS) |
Project Management (0 vs 11)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Automated Time Tracking and Billing | ||
| Automated task end times | ||
| Gantt View | ||
| Kanban Board | ||
| Project Templates | ||
| Project key metrics and analytics | ||
| Projects | ||
| Subtasks | ||
| Task dependencies | ||
| Tasks | ||
| Work Orders |
Sales (7 vs 28)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Action Center | ||
| Appointment Pages | ||
| CPQ - Configure, Price, and Quote | ||
| Contact Roles | ||
| Contract Management | ||
| Customize Sales Stages | ||
| Deal Kanban View | ||
| Deal Playbooks | ||
| Deal Room | ||
| Deals | ||
| Email tracking & real time notifications | ||
| Field Sales | ||
| Forecast & Quota | ||
| Idle Deal Alerts | ||
| Lead Auto-assignment & Routing |
Security (3 vs 1)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Audit Trail | ||
| Data Encryption | ||
| OTP Rules | ||
| Role-Based Access Control |
Support (7 vs 0)
| Feature | Salesforce | Vtiger |
|---|---|---|
| Community Portal | ||
| Knowledge Base | ||
| Live Chat | ||
| Omnichannel Routing | ||
| Service Cloud | ||
| Social Customer Service | ||
| Survey and Feedback |
Unique Features
Only in Salesforce (43)
Account Intelligence
Chatbot Builder
Einstein AI
Einstein Analytics
Forecasting
Reports and Dashboards
Approval Process
Workflows and Automation
Collaboration Tools
Partner Portal
Activity Timeline
Multi-Currency Support
Multi-Language Support
Custom Objects
Data Import/Export
Data Quality Rules
Change Set Management
Code Coverage Analysis
Sandbox Environment
Commerce Cloud
+ 23 more unique features
Only in Vtiger (149)
Connections
Customization
Duplicate Prevention
Import & Export
Layout Designer
QR Code
Quality Audit
Server Scripts and Jobs
User Management
Agent Builder
AI Bot Management
Best Time to Contact
Calculus AI
Chatbot
Generative AI Designer
Meeting Aide
Natural Language Querying
Predictive AI Designer
Prompt Builder
Voice Assistants Integration
+ 129 more unique features
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