Capsule CRM vs Thryv
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers fewer features (62 vs 82) and more integrations (14 vs 2). Starting price: Capsule CRM at Free vs Thryv at $244/mo. Capsule CRM has 61 unique features while Thryv has 81 unique features, with 1 features in common.
| Capsule CRM | Thryv | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 82 |
| AI-Powered Features | 4 | 5 |
| Starting Price | Free | $244/mo |
| Pricing Tiers | 5 | 6 |
| Integrations | 14 | 2 |
| Shared Features | 1 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 80% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Advertising (0 vs 2)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Ads Managed for You | ||
| Targeted Local Reach |
Analytics (0 vs 9)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| AI Digital Marketing Score | ||
| Call Tracking | ||
| Competitor Tracking | ||
| Marketing Analytics | ||
| Offline Call Tracking | ||
| Online Presence Scan | ||
| Track Offline Marketing | ||
| Track Up to 10 Competitors | ||
| Website Click Tracking |
Automation (5 vs 4)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Drag and Drop Automation Builder | ||
| Follow Up Faster | ||
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Smart Follow-up Sequences | ||
| Task Automation | ||
| Workflow Automations |
Branding (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Personalized Branding Tools |
CRM (0 vs 3)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| CRM | ||
| Contact and Lead Tracking | ||
| Customer Database (CRM) |
Communication (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Voice and Text |
Compliance (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Thryv Secure HIPAA |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customer Management (0 vs 2)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Client Portal | ||
| Secure Client Portal |
Customization (9 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Data Management (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Keep Data Organized |
Document Management (0 vs 4)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Digital Docs and E-signatures | ||
| Documents & Files | ||
| Invoice Template Builder | ||
| eSignatures |
Email Marketing (0 vs 3)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Email Campaigns and Templates | ||
| Email Marketing | ||
| Send Professional Emails |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Growth (0 vs 2)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Customer Referrals | ||
| Growth Package |
HR & Payroll (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Thryv Workforce Center |
Integrations (0 vs 2)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| 3rd Party Integrations | ||
| Integrations |
Lead Generation (0 vs 3)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Capture More Leads | ||
| Drive Leads Near You | ||
| Thryv Leads |
Marketing (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Streamline Marketing Campaigns |
Online Visibility (0 vs 2)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Enhanced Local Listings | ||
| Enhanced Profiles |
Optimization (0 vs 1)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Online Performance Optimization |
Payments (0 vs 6)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Automated Payments | ||
| Digital Payments | ||
| Estimates & Invoices | ||
| Invoices and Payments | ||
| Process Payments Automatically | ||
| ThryvPay |
Project Management (1 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 5)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Custom Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Real Time Analytics | ||
| Report Filtering | ||
| Reporting | ||
| Reporting Dashboards | ||
| Reporting and Dashboards | ||
| Results Dashboard | ||
| Sales Analytics |
Reputation (0 vs 5)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| AI Reputation Management | ||
| Automated Reviews | ||
| Reputation Management | ||
| Request More Reviews | ||
| Review Link Generator |
Sales Management (0 vs 5)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| AI Lead Insights | ||
| Convert Your Leads | ||
| Pipeline Management | ||
| Pipelines | ||
| Track Every Lead |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Scheduling (0 vs 2)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Online Booking and Calendar | ||
| Scheduling & Appointments |
Search Engine Optimization (0 vs 8)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Done-for-you SEO Management | ||
| Enhanced Site Structure & Crawlability | ||
| Keyword Strategy | ||
| Rank Higher in Search | ||
| SEO | ||
| SEO Management | ||
| SEO Performance Dashboard | ||
| Site Optimization |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Social Media (0 vs 4)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| AI Social Media Management | ||
| Grow Your Social Following | ||
| Social Media Management | ||
| Social Media Services |
Task Management (5 vs 0)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Website (0 vs 4)
| Feature | Capsule CRM | Thryv |
|---|---|---|
| Create a Website | ||
| Custom Landing Pages and Forms | ||
| Professionally Designed Website | ||
| Website Design |
Unique Features
Only in Capsule CRM (61)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
+ 41 more unique features
Only in Thryv (81)
Ads Managed for You
Targeted Local Reach
AI Digital Marketing Score
Call Tracking
Competitor Tracking
Marketing Analytics
Offline Call Tracking
Online Presence Scan
Track Offline Marketing
Track Up to 10 Competitors
Website Click Tracking
Drag and Drop Automation Builder
Follow Up Faster
Smart Follow-up Sequences
Personalized Branding Tools
Voice and Text
Thryv Secure HIPAA
Contact and Lead Tracking
CRM
Customer Database (CRM)
+ 61 more unique features
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