Capsule CRM vs Shopify Plus CRM

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Capsule CRM offers more features (62 vs 0) and more integrations (14 vs 0). Starting price: Capsule CRM at Free vs Shopify Plus CRM at Contact Sales. Capsule CRM has 62 unique features while Shopify Plus CRM has 0 unique features, with 0 features in common.

Capsule CRMShopify Plus CRM
CategoryCRMCRM
Total Features620
AI-Powered Features40
Starting PriceFreeContact Sales
Pricing Tiers50
Integrations140
Shared Features0
Shared Integrations0
Data Quality95%10%

Feature Comparison by Category

AI (4 vs 0)

FeatureCapsule CRMShopify Plus CRM
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries

Automation (5 vs 0)

FeatureCapsule CRMShopify Plus CRM
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations

Connectivity (5 vs 0)

FeatureCapsule CRMShopify Plus CRM
API Access
Premium Integrations
Website Form Lead Capture
Zapier Integration
iOS & Android Mobile App

Contact Management (5 vs 0)

FeatureCapsule CRMShopify Plus CRM
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts

Customization (9 vs 0)

FeatureCapsule CRMShopify Plus CRM
Custom Activity Types
Custom Branding
Custom Fields
Custom Lists
Custom Lost Reasons
Custom Milestones
Custom Tags
Custom Titles
Mail Drop Box

Email Tools (5 vs 0)

FeatureCapsule CRMShopify Plus CRM
Email Sending
Email Templates
Gmail Integration
Outlook Integration
Shared Inbox

Project Management (1 vs 0)

FeatureCapsule CRMShopify Plus CRM
Multiple Project Boards

Reporting (8 vs 0)

FeatureCapsule CRMShopify Plus CRM
Activity Reporting
Advanced Sales Reporting
Advanced Sales Reports
Export Reports
Google Data Studio
Report Filtering
Reporting Dashboards
Sales Analytics

Sales Tools (6 vs 0)

FeatureCapsule CRMShopify Plus CRM
Currency Support
Kanban Visual Pipeline
Multiple Sales Pipelines
Opportunity Filtering
Pipeline Dashboard
Sales Pipeline

Security & Permissions (9 vs 0)

FeatureCapsule CRMShopify Plus CRM
Data Export
GDPR Compliance
Google Workspace Single Sign-On
Microsoft 365 Single Sign-On
Restore Deleted Records
Restrict Access to Records
Team & Access Controls
Two-factor Authentication
User Roles

Task Management (5 vs 0)

FeatureCapsule CRMShopify Plus CRM
Calendar View
Repeating Tasks
Subscribe to Calendar
Task Reminder Emails
Tasks & Calendar

Unique Features

Only in Capsule CRM (62)

AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types

+ 42 more unique features

Only in Shopify Plus CRM (0)

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