Capsule CRM vs PBS Systems v10 APEX
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 8) and more integrations (14 vs 1). Starting price: Capsule CRM at Free vs PBS Systems v10 APEX at Contact Sales. Capsule CRM has 62 unique features while PBS Systems v10 APEX has 8 unique features, with 0 features in common.
| Capsule CRM | PBS Systems v10 APEX | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 8 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 14 | 1 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 30% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Accounting (0 vs 1)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Accounting |
Automation (5 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
CRM (0 vs 1)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| CRM |
Connectivity (5 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customer Experience (0 vs 1)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Digital Service Suite |
Customization (9 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Email Tools (5 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Integration (0 vs 2)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Hyundai Integration | ||
| Warranty Claims Portal |
Parts Management (0 vs 1)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Fixed Operations |
Project Management (1 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales (0 vs 1)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Sales |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Task Management (5 vs 0)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
User Management (0 vs 1)
| Feature | Capsule CRM | PBS Systems v10 APEX |
|---|---|---|
| Multi-Role Technology |
Unique Features
Only in Capsule CRM (62)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
+ 42 more unique features
Only in PBS Systems v10 APEX (8)
Accounting
CRM
Digital Service Suite
Hyundai Integration
Warranty Claims Portal
Fixed Operations
Sales
Multi-Role Technology
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