Capsule CRM vs DealerPeak
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 25) and more integrations (14 vs 2). Starting price: Capsule CRM at Free vs DealerPeak at Contact Sales. Capsule CRM has 62 unique features while DealerPeak has 25 unique features, with 0 features in common.
| Capsule CRM | DealerPeak | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 25 |
| AI-Powered Features | 4 | 0 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 14 | 2 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (4 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries |
Access Control (0 vs 2)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Role-Based Access Control | ||
| Single Login Access |
Automation (5 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Marketing Automation | ||
| Proactive Alerts | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automations |
Connectivity (5 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Core CRM (0 vs 3)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Customer Management | ||
| Multi-Store Management | ||
| Sales Management |
Customer Experience (0 vs 2)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Customer Experience Management | ||
| Loyalty Management |
Customization (9 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Customizable Workflows | ||
| Mail Drop Box |
Email Tools (5 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Finance (0 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Credit Pulls |
Integration (0 vs 2)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Open Platform API | ||
| Workflow Integration |
Inventory (0 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Inventory Management |
Marketing (0 vs 2)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Lead Generation | ||
| Marketing Management |
Operations (0 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Store Efficiency Tools |
Productivity (0 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Task Management |
Project Management (1 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Multiple Project Boards |
Reliability (0 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| 99.99% Uptime SLA |
Reporting (8 vs 2)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Enterprise-Wide Reporting | ||
| Export Reports | ||
| Google Data Studio | ||
| Performance Analytics | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales (0 vs 4)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| BDC Team Management | ||
| Deal Desking | ||
| Equity Mining | ||
| Trade Appraisals |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Support (0 vs 1)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| 24/7 White Glove Support |
Task Management (5 vs 0)
| Feature | Capsule CRM | DealerPeak |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (62)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Marketing Automation
Project Automation
Sales Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
+ 42 more unique features
Only in DealerPeak (25)
Role-Based Access Control
Single Login Access
Proactive Alerts
Customer Management
Multi-Store Management
Sales Management
Customer Experience Management
Loyalty Management
Customizable Workflows
Credit Pulls
Open Platform API
Workflow Integration
Inventory Management
Lead Generation
Marketing Management
Store Efficiency Tools
Task Management
99.99% Uptime SLA
Enterprise-Wide Reporting
Performance Analytics
+ 5 more unique features
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