Capsule CRM vs Creatio
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Capsule CRM offers more features (62 vs 19) and more integrations (14 vs 0). Starting price: Capsule CRM at Free vs Creatio at Contact Sales. Capsule CRM has 60 unique features while Creatio has 17 unique features, with 2 features in common.
| Capsule CRM | Creatio | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 62 | 19 |
| AI-Powered Features | 4 | 9 |
| Starting Price | Free | Contact Sales |
| Pricing Tiers | 5 | 0 |
| Integrations | 14 | 0 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 95% | 40% |
Feature Comparison by Category
AI (4 vs 4)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| AI Agent Builder | ||
| AI Business Enrichment | ||
| AI Contact Enrichment | ||
| AI Pipeline Generator | ||
| AI Summaries | ||
| AI Trust and Governance | ||
| Creatio.ai | ||
| Natural Language Designer |
Automation (5 vs 1)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Marketing Automation | ||
| Project Automation | ||
| Sales Automation | ||
| Task Automation | ||
| Workflow Automation | ||
| Workflow Automations |
CRM (0 vs 1)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| AI-Native CRM |
Connectivity (5 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| API Access | ||
| Premium Integrations | ||
| Website Form Lead Capture | ||
| Zapier Integration | ||
| iOS & Android Mobile App |
Contact Management (5 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Attach Files | ||
| Auto-enriched Profiles | ||
| Contact Management | ||
| Full Text Search | ||
| Import Contacts |
Customization (9 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Custom Activity Types | ||
| Custom Branding | ||
| Custom Fields | ||
| Custom Lists | ||
| Custom Lost Reasons | ||
| Custom Milestones | ||
| Custom Tags | ||
| Custom Titles | ||
| Mail Drop Box |
Development (0 vs 3)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| No-Code Platform Studio | ||
| No-Code Toolkit | ||
| Visual Designer |
Ecosystem (0 vs 2)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Marketplace | ||
| Partner Catalog |
Email Tools (5 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Email Sending | ||
| Email Templates | ||
| Gmail Integration | ||
| Outlook Integration | ||
| Shared Inbox |
Industry Solutions (0 vs 1)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Multi-Industry Support |
Learning (0 vs 2)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Academy | ||
| No-Code Playbook |
Marketing (0 vs 1)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Marketing Automation |
Project Management (1 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Multiple Project Boards |
Reporting (8 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Activity Reporting | ||
| Advanced Sales Reporting | ||
| Advanced Sales Reports | ||
| Export Reports | ||
| Google Data Studio | ||
| Report Filtering | ||
| Reporting Dashboards | ||
| Sales Analytics |
Sales (0 vs 2)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Lead Qualification Workflow | ||
| Sales Automation |
Sales Tools (6 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Currency Support | ||
| Kanban Visual Pipeline | ||
| Multiple Sales Pipelines | ||
| Opportunity Filtering | ||
| Pipeline Dashboard | ||
| Sales Pipeline |
Security & Permissions (9 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Data Export | ||
| GDPR Compliance | ||
| Google Workspace Single Sign-On | ||
| Microsoft 365 Single Sign-On | ||
| Restore Deleted Records | ||
| Restrict Access to Records | ||
| Team & Access Controls | ||
| Two-factor Authentication | ||
| User Roles |
Service (0 vs 1)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Service Automation |
Support (0 vs 1)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Success Portal |
Task Management (5 vs 0)
| Feature | Capsule CRM | Creatio |
|---|---|---|
| Calendar View | ||
| Repeating Tasks | ||
| Subscribe to Calendar | ||
| Task Reminder Emails | ||
| Tasks & Calendar |
Unique Features
Only in Capsule CRM (60)
AI Business Enrichment
AI Contact Enrichment
AI Pipeline Generator
AI Summaries
Project Automation
Task Automation
Workflow Automations
API Access
iOS & Android Mobile App
Premium Integrations
Website Form Lead Capture
Zapier Integration
Attach Files
Auto-enriched Profiles
Contact Management
Full Text Search
Import Contacts
Custom Activity Types
Custom Branding
Custom Fields
+ 40 more unique features
Only in Creatio (17)
AI Agent Builder
AI Trust and Governance
Creatio.ai
Natural Language Designer
Workflow Automation
AI-Native CRM
No-Code Platform Studio
No-Code Toolkit
Visual Designer
Marketplace
Partner Catalog
Multi-Industry Support
Academy
No-Code Playbook
Lead Qualification Workflow
Service Automation
Success Portal
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