BetterHelp vs NextGen Healthcare
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
BetterHelp offers fewer features (16 vs 40) and fewer integrations (0 vs 7). Starting price: BetterHelp at $70/mo vs NextGen Healthcare at Contact Sales. BetterHelp has 16 unique features while NextGen Healthcare has 40 unique features, with 0 features in common.
| BetterHelp | NextGen Healthcare | |
|---|---|---|
| Category | Healthcare IT | Healthcare IT |
| Total Features | 16 | 40 |
| AI-Powered Features | 0 | 9 |
| Starting Price | $70/mo | Contact Sales |
| Pricing Tiers | 1 | 2 |
| Integrations | 0 | 7 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 60% | 80% |
Feature Comparison by Category
AI Automation (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| NextGen Intelligent Agent |
AI Clinical Decision Support (0 vs 2)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Lab Order Suggestions | ||
| Medication Suggestions |
AI Coding (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| AI-Suggested ICD-10 Coding |
AI Documentation (0 vs 2)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Ambient Assist | ||
| Ambient Listening |
Accessibility (1 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Anytime Access |
Account Management (2 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Gift Membership | ||
| Provider Switching |
Analytics (0 vs 2)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Advanced Analytics | ||
| Population Health Analytics/Care Coordination |
Appointment Management (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Automated Wait-List |
Billing (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Automated E-Statements and Electronic Bill Pay |
Care Coordination (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Referrals Management |
Clinical Content (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Clinical Templates for 26 Specialties |
Communication (4 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Chat Sessions | ||
| Message Therapy | ||
| Phone Sessions | ||
| Video Sessions |
Community (1 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Group Sessions |
Core Service (3 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Specialized Therapist Focus Areas | ||
| Therapist Matching | ||
| Therapy Type Selection |
Credibility (1 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Licensed Therapist Verification |
Documentation (1 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Direct-to-Desktop | ||
| Session Notes |
Infrastructure (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| AWS Secure Hosting |
Interoperability (0 vs 2)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Interoperability with Payers, HIEs & State Reporting | ||
| Secure Health Information Exchange |
Mobile (0 vs 2)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Mobile EHR | ||
| Mobile ePrescribing |
Patient Care (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Medication Refill |
Patient Communication (0 vs 3)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Automated Messaging | ||
| Broadcast Messaging | ||
| Secure Text Messaging |
Patient Engagement (0 vs 11)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Appointment Reminders | ||
| Cost and Payment Transparency | ||
| Digital Document and Information Upload | ||
| IVR, Chat Bot, Call Deflection | ||
| Online Visibility and Reputation Management | ||
| Patient Portal | ||
| Patient Surveys | ||
| Pre-Appointment Intake | ||
| Recall Management | ||
| Self-Scheduling | ||
| Virtual Front Door |
Patient Monitoring (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Remote Patient Monitoring |
Payment (1 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| HSA/FSA Acceptance |
Population Health (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Population Health Solution |
Revenue Cycle Management (0 vs 3)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Claims Clearinghouse | ||
| Configurable Charge Capture Workflow | ||
| Revenue Cycle Management |
Scheduling (1 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Flexible Scheduling |
Telehealth (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Virtual Visits |
Tools (1 vs 0)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Digital Worksheets |
Workflow Management (0 vs 1)
| Feature | BetterHelp | NextGen Healthcare |
|---|---|---|
| Customizable EHR/PM Workflows |
Unique Features
Only in BetterHelp (16)
Anytime Access
Gift Membership
Provider Switching
Chat Sessions
Message Therapy
Phone Sessions
Video Sessions
Group Sessions
Specialized Therapist Focus Areas
Therapist Matching
Therapy Type Selection
Licensed Therapist Verification
Session Notes
HSA/FSA Acceptance
Flexible Scheduling
Digital Worksheets
Only in NextGen Healthcare (40)
NextGen Intelligent Agent
Lab Order Suggestions
Medication Suggestions
AI-Suggested ICD-10 Coding
Ambient Assist
Ambient Listening
Advanced Analytics
Population Health Analytics/Care Coordination
Automated Wait-List
Automated E-Statements and Electronic Bill Pay
Referrals Management
Clinical Templates for 26 Specialties
Direct-to-Desktop
AWS Secure Hosting
Interoperability with Payers, HIEs & State Reporting
Secure Health Information Exchange
Mobile EHR
Mobile ePrescribing
Medication Refill
Automated Messaging
+ 20 more unique features
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