Zendesk Sell vs Odoo
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Zendesk Sell offers fewer features (29 vs 71) and fewer integrations (4 vs 12). Starting price: Zendesk Sell at $19/mo vs Odoo at $31.1/mo. Zendesk Sell has 26 unique features while Odoo has 68 unique features, with 3 features in common.
| Zendesk Sell | Odoo | |
|---|---|---|
| Category | CRM | CRM |
| Total Features | 29 | 71 |
| AI-Powered Features | 0 | 3 |
| Starting Price | $19/mo | $31.1/mo |
| Pricing Tiers | 4 | 3 |
| Integrations | 4 | 12 |
| Shared Features | 3 | |
| Shared Integrations | 0 | |
| Data Quality | 70% | 95% |
Feature Comparison by Category
AI (0 vs 2)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Smart AI | ||
| Vendor Bill Scanning |
Administration (1 vs 5)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Advanced Permissions and Roles | ||
| Automatic Upgrades | ||
| Control Center | ||
| Multi-Company Management | ||
| No Vendor Lock-in | ||
| Open Source |
Analytics (4 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Accurate Forecasting | ||
| Advanced Analytics | ||
| Performance Metrics | ||
| Pipeline Analysis |
Automation (3 vs 1)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Reduced Data Entry | ||
| Sales Triggers | ||
| Sequences | ||
| Task Automation |
CRM (0 vs 1)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Contacts Auto-Complete |
Calling (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Power Dialer |
Communication (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Call and Text |
Core CRM (2 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Centralized Platform | ||
| Contact and Deal Management |
Customization (1 vs 1)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Odoo Studio | ||
| Zendesk Sunshine Custom Objects |
Deal Management (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Deal Scoring |
Email (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Bulk Outreach |
Engagement (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Sales Engagement Tools |
Finance (0 vs 3)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Accounting | ||
| Expenses | ||
| Invoicing |
Financial (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Subscriptions |
Human Resources (0 vs 6)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Appraisals | ||
| Employees | ||
| Fleet | ||
| Recruitment | ||
| Referrals | ||
| Time Off |
Infrastructure (0 vs 4)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Cloud Hosting | ||
| Daily Backups | ||
| Odoo.sh Hosting | ||
| On-Premise Deployment |
Integration (4 vs 3)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| 40k+ Community Apps | ||
| API Access | ||
| Complete Customer View | ||
| Email Integration | ||
| External API | ||
| Zendesk Marketplace |
Lead Management (2 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Lead Generation | ||
| Lead Scoring |
Marketing (0 vs 6)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Email Marketing | ||
| Events | ||
| Marketing Automation | ||
| SMS Marketing | ||
| Social Marketing | ||
| Surveys |
Mobile (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Mobile App |
Organization (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Smart Lists and Templates |
Performance (0 vs 1)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Fast Performance |
Productivity (1 vs 8)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Approvals | ||
| Discuss | ||
| Documents | ||
| IoT | ||
| Knowledge | ||
| Sign | ||
| Task Player | ||
| VoIP | ||
Reporting (2 vs 1)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Activity Reporting | ||
| Custom Dashboards | ||
| Spreadsheet (BI) |
Sales (0 vs 8)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| CRM | ||
| Lead Generation | ||
| Point of Sale (POS) | ||
| Rental | ||
| Restaurant POS | ||
| Sales | ||
| Shop POS | ||
| Subscriptions |
Security (0 vs 1)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Security Features |
Services (0 vs 6)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Appointments | ||
| Field Service | ||
| Helpdesk | ||
| Planning | ||
| Project | ||
| Timesheets |
Supply Chain (0 vs 6)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Inventory | ||
| Maintenance | ||
| Manufacturing | ||
| PLM | ||
| Purchase | ||
| Quality |
Support (0 vs 2)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| 24/5 Support | ||
| Free eLearning Platform |
Tracking (1 vs 0)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Activity Tracking |
Websites (0 vs 6)
| Feature | Zendesk Sell | Odoo |
|---|---|---|
| Blog | ||
| Forum | ||
| Live Chat | ||
| Website Builder | ||
| eCommerce | ||
| eLearning |
Unique Features
Only in Zendesk Sell (26)
Advanced Permissions and Roles
Accurate Forecasting
Advanced Analytics
Performance Metrics
Pipeline Analysis
Sales Triggers
Sequences
Task Automation
Power Dialer
Call and Text
Centralized Platform
Contact and Deal Management
Zendesk Sunshine Custom Objects
Deal Scoring
Bulk Outreach
Sales Engagement Tools
API Access
Complete Customer View
Zendesk Marketplace
Lead Scoring
+ 6 more unique features
Only in Odoo (68)
Automatic Upgrades
Control Center
Multi-Company Management
No Vendor Lock-in
Open Source
Smart AI
Vendor Bill Scanning
Reduced Data Entry
Contacts Auto-Complete
Odoo Studio
Accounting
Expenses
Invoicing
Appraisals
Employees
Fleet
Recruitment
Referrals
Time Off
Cloud Hosting
+ 48 more unique features
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