SolarWinds Observability SaaS vs PagerDuty

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

SolarWinds Observability SaaS offers fewer features (35 vs 41) and fewer integrations (4 vs 28). Starting price: SolarWinds Observability SaaS at Free vs PagerDuty at $49/mo. SolarWinds Observability SaaS has 35 unique features while PagerDuty has 41 unique features, with 0 features in common.

SolarWinds Observability SaaSPagerDuty
CategoryObservability & MonitoringObservability & Monitoring
Total Features3541
AI-Powered Features24
Starting PriceFree$49/mo
Pricing Tiers14
Integrations428
Shared Features0
Shared Integrations0
Data Quality80%71%

Feature Comparison by Category

AI (1 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
AIOps with Machine Learning

AI/ML (0 vs 2)

FeatureSolarWinds Observability SaaSPagerDuty
Event Intelligence
Intelligent Triage

Administration (0 vs 2)

FeatureSolarWinds Observability SaaSPagerDuty
Multi-Tenant Support
Role-Based Access Control

Analytics (1 vs 7)

FeatureSolarWinds Observability SaaSPagerDuty
Contextual Alerts
Incident Analytics & Reporting
Incident Post-Mortems
Issue Resolution Acceleration
Oncall Burnout Analytics
Responder Analytics
Scheduled Reports
Service Dependency Mapping

Application Monitoring (6 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Code Profiling
Exception Tracking
Hybrid Application Performance Monitoring
Java Application Monitoring
Real-Time Application Monitoring
Transaction Tracing

Automation (0 vs 8)

FeatureSolarWinds Observability SaaSPagerDuty
Alert Deduplication
Alert Grouping & Correlation
Automated Remediation
Bulk Actions
Custom Routing Rules
Escalation Rules Engine
Incident Templates
Notification Suppression

Cloud Support (2 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Cloud Modernization Support
Multi-Cloud Support

Collaboration (0 vs 4)

FeatureSolarWinds Observability SaaSPagerDuty
Conference Bridge
Incident Commander
Incident Notes & Timeline
Team Collaboration Features

Communication (0 vs 1)

FeatureSolarWinds Observability SaaSPagerDuty
Status Page

Core (0 vs 10)

FeatureSolarWinds Observability SaaSPagerDuty
Alert Tagging
Custom Fields
Escalation Policies
Incident Backlogs
Incident Creation & Management
Incident Severity Levels
On-Call Calendar View
On-Call Scheduling
Override Management
Smart Search

Cost Optimization (1 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Infrastructure Cost Savings

Database Monitoring (7 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Amazon Aurora Monitoring
Azure SQL Monitoring
Database Performance Monitoring
MongoDB Monitoring
MySQL Monitoring
PostgreSQL Monitoring
Redis Monitoring

Infrastructure (1 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Data Center Location Flexibility

Infrastructure Monitoring (6 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
CPU and Memory Usage Monitor
Cloud Infrastructure Monitoring
Kubernetes Monitoring
Server Monitoring
System Performance Monitoring
VM Monitoring

Integration (2 vs 4)

FeatureSolarWinds Observability SaaSPagerDuty
API Access
Bi-Directional Sync
Email Integration
Open-Source Framework Integration
Third-Party Integrations
Webhook Integrations

Log Management (1 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Log Monitoring

Monitoring (1 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Single-Pane-of-Glass Visibility

Network Monitoring (3 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Network Device Monitoring
Network Monitoring
SDWAN Monitoring

Notifications (0 vs 1)

FeatureSolarWinds Observability SaaSPagerDuty
Mobile App Notifications

Security (0 vs 2)

FeatureSolarWinds Observability SaaSPagerDuty
Audit Logs
SSO Authentication

User Experience Monitoring (3 vs 0)

FeatureSolarWinds Observability SaaSPagerDuty
Real User Monitoring (RUM)
Synthetic Monitoring
Website Monitoring

Unique Features

Only in SolarWinds Observability SaaS (35)

AIOps with Machine Learning
Issue Resolution Acceleration
Code Profiling
Exception Tracking
Hybrid Application Performance Monitoring
Java Application Monitoring
Real-Time Application Monitoring
Transaction Tracing
Cloud Modernization Support
Multi-Cloud Support
Infrastructure Cost Savings
Amazon Aurora Monitoring
Azure SQL Monitoring
Database Performance Monitoring
MongoDB Monitoring
MySQL Monitoring
PostgreSQL Monitoring
Redis Monitoring
Data Center Location Flexibility
Cloud Infrastructure Monitoring

+ 15 more unique features

Only in PagerDuty (41)

Multi-Tenant Support
Role-Based Access Control
Event Intelligence
Intelligent Triage
Contextual Alerts
Incident Analytics & Reporting
Incident Post-Mortems
Oncall Burnout Analytics
Responder Analytics
Scheduled Reports
Service Dependency Mapping
Alert Deduplication
Alert Grouping & Correlation
Automated Remediation
Bulk Actions
Custom Routing Rules
Escalation Rules Engine
Incident Templates
Notification Suppression
Conference Bridge

+ 21 more unique features

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