Amwell vs NextGen Healthcare

Side-by-side comparison of features, pricing, and integrations.

Quick Verdict

Amwell offers fewer features (18 vs 40) and fewer integrations (2 vs 7). Both start at Contact Sales. Amwell has 18 unique features while NextGen Healthcare has 40 unique features, with 0 features in common.

AmwellNextGen Healthcare
CategoryHealthcare ITHealthcare IT
Total Features1840
AI-Powered Features19
Starting PriceContact SalesContact Sales
Pricing Tiers02
Integrations27
Shared Features0
Shared Integrations0
Data Quality40%80%

Feature Comparison by Category

AI (1 vs 0)

FeatureAmwellNextGen Healthcare
AI-Powered Digital Tools

AI Automation (0 vs 1)

FeatureAmwellNextGen Healthcare
NextGen Intelligent Agent

AI Clinical Decision Support (0 vs 2)

FeatureAmwellNextGen Healthcare
Lab Order Suggestions
Medication Suggestions

AI Coding (0 vs 1)

FeatureAmwellNextGen Healthcare
AI-Suggested ICD-10 Coding

AI Documentation (0 vs 2)

FeatureAmwellNextGen Healthcare
Ambient Assist
Ambient Listening

Analytics (1 vs 2)

FeatureAmwellNextGen Healthcare
Advanced Analytics
Monitoring and Analytics
Population Health Analytics/Care Coordination

Appointment Management (0 vs 1)

FeatureAmwellNextGen Healthcare
Automated Wait-List

Automation (1 vs 0)

FeatureAmwellNextGen Healthcare
Automated Care Programs

Billing (0 vs 1)

FeatureAmwellNextGen Healthcare
Automated E-Statements and Electronic Bill Pay

Care Coordination (0 vs 1)

FeatureAmwellNextGen Healthcare
Referrals Management

Care Delivery (7 vs 0)

FeatureAmwellNextGen Healthcare
Browser-based Virtual Visits
Digital Behavioral Health
Group Therapy Support
Social Determinants of Health Solutions
Specialty Consults
Virtual Nursing
Virtual Primary Care

Clinical Content (0 vs 1)

FeatureAmwellNextGen Healthcare
Clinical Templates for 26 Specialties

Core Platform (3 vs 0)

FeatureAmwellNextGen Healthcare
Payer Solutions
Provider Solutions
Virtual Care Platform

Documentation (0 vs 1)

FeatureAmwellNextGen Healthcare
Direct-to-Desktop

Hardware (1 vs 0)

FeatureAmwellNextGen Healthcare
Virtual Care Hardware

Infrastructure (0 vs 1)

FeatureAmwellNextGen Healthcare
AWS Secure Hosting

Integration (1 vs 0)

FeatureAmwellNextGen Healthcare
EHR Integration

Interoperability (0 vs 2)

FeatureAmwellNextGen Healthcare
Interoperability with Payers, HIEs & State Reporting
Secure Health Information Exchange

Mobile (0 vs 2)

FeatureAmwellNextGen Healthcare
Mobile EHR
Mobile ePrescribing

Patient Care (0 vs 1)

FeatureAmwellNextGen Healthcare
Medication Refill

Patient Communication (0 vs 3)

FeatureAmwellNextGen Healthcare
Automated Messaging
Broadcast Messaging
Secure Text Messaging

Patient Engagement (1 vs 11)

FeatureAmwellNextGen Healthcare
Appointment Reminders
Cost and Payment Transparency
Digital Document and Information Upload
IVR, Chat Bot, Call Deflection
Online Visibility and Reputation Management
Patient Engagement Tools
Patient Portal
Patient Surveys
Pre-Appointment Intake
Recall Management
Self-Scheduling
Virtual Front Door

Patient Monitoring (0 vs 1)

FeatureAmwellNextGen Healthcare
Remote Patient Monitoring

Population Health (0 vs 1)

FeatureAmwellNextGen Healthcare
Population Health Solution

Provider Management (1 vs 0)

FeatureAmwellNextGen Healthcare
Provider Network Services

Provider Network (1 vs 0)

FeatureAmwellNextGen Healthcare
Amwell Medical Group

Revenue Cycle Management (0 vs 3)

FeatureAmwellNextGen Healthcare
Claims Clearinghouse
Configurable Charge Capture Workflow
Revenue Cycle Management

Telehealth (0 vs 1)

FeatureAmwellNextGen Healthcare
Virtual Visits

Workflow Management (0 vs 1)

FeatureAmwellNextGen Healthcare
Customizable EHR/PM Workflows

Unique Features

Only in Amwell (18)

AI-Powered Digital Tools
Monitoring and Analytics
Automated Care Programs
Browser-based Virtual Visits
Digital Behavioral Health
Group Therapy Support
Social Determinants of Health Solutions
Specialty Consults
Virtual Nursing
Virtual Primary Care
Payer Solutions
Provider Solutions
Virtual Care Platform
Virtual Care Hardware
EHR Integration
Patient Engagement Tools
Provider Network Services
Amwell Medical Group

Only in NextGen Healthcare (40)

NextGen Intelligent Agent
Lab Order Suggestions
Medication Suggestions
AI-Suggested ICD-10 Coding
Ambient Assist
Ambient Listening
Advanced Analytics
Population Health Analytics/Care Coordination
Automated Wait-List
Automated E-Statements and Electronic Bill Pay
Referrals Management
Clinical Templates for 26 Specialties
Direct-to-Desktop
AWS Secure Hosting
Interoperability with Payers, HIEs & State Reporting
Secure Health Information Exchange
Mobile EHR
Mobile ePrescribing
Medication Refill
Automated Messaging

+ 20 more unique features

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