Amazon Lex vs Speechmatics
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Amazon Lex offers fewer features (31 vs 35) and more integrations (17 vs 3). Both start at Free. Amazon Lex has 31 unique features while Speechmatics has 35 unique features, with 0 features in common.
| Amazon Lex | Speechmatics | |
|---|---|---|
| Category | AI & Machine Learning | AI & Machine Learning |
| Total Features | 31 | 35 |
| AI-Powered Features | 11 | 21 |
| Starting Price | Free | Free |
| Pricing Tiers | 4 | 3 |
| Integrations | 17 | 3 |
| Shared Features | 0 | |
| Shared Integrations | 0 | |
| Data Quality | 85% | 80% |
Feature Comparison by Category
AI (6 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Assisted Slot Resolution | ||
| Automatic Speech Recognition (ASR) | ||
| Conversational FAQ | ||
| Generative AI-Powered Chat | ||
| Natural Language Understanding (NLU) | ||
| Sample Utterance Generation |
AI Customization (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Custom Models |
Audio (1 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| 8 kHz Telephony Audio Support |
Batch Processing (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| File Jobs Processing |
Broadcasting (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Live Captioning |
Builder (3 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Automated Chatbot Designer | ||
| Descriptive Bot Builder | ||
| Visual Conversation Builder |
Contact Center (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Contact Center Analytics |
Conversation (6 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Barge-in Support | ||
| Context Management | ||
| Intelligent Pausing | ||
| Multi-turn Dialog | ||
| Streaming Conversations | ||
| Wait and Continue |
Core API (0 vs 2)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Speech-to-Text | ||
| Text-to-Speech |
Customization (0 vs 2)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Custom Vocabularies | ||
| Formatting Rules |
Deployment (1 vs 4)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Cloud Deployment | ||
| Multi-Region Cloud Options | ||
| On-Device Deployment | ||
| On-Premises Deployment | ||
| One-click Deployment |
Developer Tools (0 vs 2)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| API Documentation | ||
| Flexible API |
Domain-Specific (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Medical Model |
Integration (6 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| AWS Lambda Integration | ||
| Amazon Bedrock Integration | ||
| Amazon Connect Integration | ||
| Amazon Kendra Integration | ||
| Amazon Polly Integration | ||
| Omnichannel Deployment |
Integrations (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Native Integrations |
Language Support (0 vs 2)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Custom Language Development | ||
| Multilingual Support |
Lifecycle Management (2 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Bot Aliases | ||
| Versioning and Rollback |
Machine Learning (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Model Training |
Medical (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Ambient Scribe |
Pricing (3 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Pay-as-you-go Pricing | ||
| Request and Response Interaction Model | ||
| Streaming Conversation Pricing Model |
Privacy (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| No Data Logging |
Real-time Processing (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Live Transcription |
Reporting (1 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Analytics Dashboard |
Scalability (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Concurrent Real-Time Sessions |
Security (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Data Encryption |
Security & Compliance (0 vs 4)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| GDPR Compliance | ||
| HIPAA Compliance | ||
| ISO 27001 Compliance | ||
| SOC 2 Type II Certification |
Testing (1 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Test Workbench |
Transcription (0 vs 4)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Audio Alignment | ||
| Enhanced Accuracy Model | ||
| Multi-Speaker Recognition | ||
| Standard Accuracy Model |
Translation (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| AI Translation |
UI (1 vs 0)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Rich Formatting Capabilities |
Voice AI (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Voice AI Agents |
Voice Customization (0 vs 1)
| Feature | Amazon Lex | Speechmatics |
|---|---|---|
| Custom Voice Development |
Unique Features
Only in Amazon Lex (31)
Assisted Slot Resolution
Automatic Speech Recognition (ASR)
Conversational FAQ
Generative AI-Powered Chat
Natural Language Understanding (NLU)
Sample Utterance Generation
8 kHz Telephony Audio Support
Automated Chatbot Designer
Descriptive Bot Builder
Visual Conversation Builder
Barge-in Support
Context Management
Intelligent Pausing
Multi-turn Dialog
Streaming Conversations
Wait and Continue
One-click Deployment
Amazon Bedrock Integration
Amazon Connect Integration
Amazon Kendra Integration
+ 11 more unique features
Only in Speechmatics (35)
Custom Models
File Jobs Processing
Live Captioning
Contact Center Analytics
Speech-to-Text
Text-to-Speech
Custom Vocabularies
Formatting Rules
Cloud Deployment
Multi-Region Cloud Options
On-Device Deployment
On-Premises Deployment
API Documentation
Flexible API
Medical Model
Native Integrations
Custom Language Development
Multilingual Support
Model Training
Ambient Scribe
+ 15 more unique features
Want to build your own alternative to Amazon Lex or Speechmatics?
Analyze it with Reap