Actionstep vs CounselLink
Side-by-side comparison of features, pricing, and integrations.
Quick Verdict
Actionstep offers more features (49 vs 38) and more integrations (3 vs 2). Both start at Contact Sales. Actionstep has 47 unique features while CounselLink has 36 unique features, with 2 features in common.
| Actionstep | CounselLink | |
|---|---|---|
| Category | Legal Practice Management | Legal Practice Management |
| Total Features | 49 | 38 |
| AI-Powered Features | 6 | 0 |
| Starting Price | Contact Sales | Contact Sales |
| Pricing Tiers | 4 | 0 |
| Integrations | 3 | 2 |
| Shared Features | 2 | |
| Shared Integrations | 0 | |
| Data Quality | 80% | 50% |
Feature Comparison by Category
Access & Security (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Web-Based Access |
Accounting (8 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Accounting | ||
| Accounts Payable & Receivable | ||
| Banking Transactions & Reconciliation | ||
| Budgeting | ||
| Cashflow Management | ||
| Expense and Disbursement Management | ||
| Revenue Recognition | ||
| Trust Accounting / Client Accounting |
Administration (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Self-Service Administration |
Analytics (0 vs 2)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Business Intelligence Tools | ||
| Legal Hold Data Insight |
Automation (3 vs 3)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Automatic Reminder Notices | ||
| Bulk Matter Updates | ||
| Document Automation | ||
| SmartReview Technology | ||
| Workflow Automation | ||
| Workflows and Process Management |
Billing (3 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Billing | ||
| Comprehensive Billing | ||
| Invoice Management |
CRM (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| CRM |
Case Management (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Matter Management |
Client Management (2 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Client Management | ||
| Client Portal |
Client Onboarding (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Client Intake |
Collaboration (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Real-Time Status Updates |
Communication (2 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Client Communications | ||
| Email Management |
Compliance (2 vs 4)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Compliance | ||
| Conflict Check | ||
| Custodian Profiles | ||
| Diversity Data Tracking | ||
| Full Audit Trail | ||
| Legal Hold Management |
Contact Management (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Contacts Database |
Core Functionality (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Matter Management |
Customization (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Practice Area Customization |
Data Management (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Data Management |
Document Automation (3 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Auto-populate Documents | ||
| Builder | ||
| Dynamic Logic and Conditional Fields |
Document Management (2 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Document Management | ||
| Template Management |
Financial Management (0 vs 5)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Budget Management | ||
| E-Billing | ||
| Invoice Processing Services | ||
| Legal Spend Management | ||
| Superior Invoice Review Capabilities |
Infrastructure (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Hosted Solution |
Integration (2 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Matter Management for Outlook | ||
| Microsoft Office Integration | ||
| Microsoft Word Integration |
Knowledge Management (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Knowledge Center |
Lead Generation (2 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Capture | ||
| Webforms |
Marketing (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Marketing and Business Development |
Payments (2 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Payment Processing | ||
| Payments |
Productivity (2 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Calendaring | ||
| Mobile App |
Professional Services (0 vs 3)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Customized Business Services | ||
| Implementation Services | ||
| Professional Services |
Project Management (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Project Management |
Reporting (4 vs 4)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Best-in-Class Reporting | ||
| Comprehensive Legal Hold Reporting | ||
| Configurable Dashboards | ||
| Financial Reporting | ||
| Forecasting | ||
| Management Dashboards | ||
| Profit & Loss Statements | ||
| Reporting |
Security (1 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Security |
Support (0 vs 2)
| Feature | Actionstep | CounselLink |
|---|---|---|
| 24/7 Customer Support | ||
| Online Help and FAQs |
Task Management (0 vs 1)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Milestone Management |
Time Tracking (4 vs 0)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Time Capture | ||
| Time Sheets | ||
| Time Suggestions | ||
| Time Tracking |
Training (0 vs 3)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Corporate User Training | ||
| Law Firm Training | ||
| Product Enhancement Training |
Vendor Management (0 vs 2)
| Feature | Actionstep | CounselLink |
|---|---|---|
| Outside Counsel Management | ||
| Outside Counsel Performance Tracking |
Unique Features
Only in Actionstep (47)
Accounting
Accounts Payable & Receivable
Banking Transactions & Reconciliation
Budgeting
Cashflow Management
Expense and Disbursement Management
Revenue Recognition
Trust Accounting / Client Accounting
Document Automation
Workflow Automation
Workflows and Process Management
Billing
Comprehensive Billing
Invoice Management
Client Management
Client Portal
Client Intake
Client Communications
Email Management
Compliance
+ 27 more unique features
Only in CounselLink (36)
Web-Based Access
Self-Service Administration
Business Intelligence Tools
Legal Hold Data Insight
Automatic Reminder Notices
Bulk Matter Updates
SmartReview Technology
Real-Time Status Updates
Custodian Profiles
Diversity Data Tracking
Full Audit Trail
Legal Hold Management
Contacts Database
Practice Area Customization
Budget Management
E-Billing
Invoice Processing Services
Legal Spend Management
Superior Invoice Review Capabilities
Hosted Solution
+ 16 more unique features
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